Our monitoring system detected a communication problem with an ADSL service card saturday afternoon. An interruption of a few minutes impacted our ADSL customers on the site of WA59. We change the defected card tonight at 00:00 in order to insert it in our test DSLAMS in Roubaix andreproduce
the incident. An interruption of a few minutes is expected during the replacement of the card.
We will put regularily up to date this task in order to keep you informed.
ALARM 369 RECOVERY CLEARED 0x02320000 EQUIPMENT 2011-11-19 15:27:58+01:00
ALARM NAME : The communication of the board with the control board
SRVEFF : NSA
DESCRIPTION : The communication between the service board and the control
board recovers from a fault
CAUSE : The communication with the control board recovers
ADVICE : No need to deal with it
ALARM 368 FAULT MAJOR 0x02310000 EQUIPMENT 2011-11-19 15:22:41+01:00
ALARM NAME : The communication between the board and the control board
SRVEFF : SA
DESCRIPTION : The communication of the board interrupted ,the services in
the board fail
CAUSE : The communication with the control board is abnormal
Date: 2011-11-22 02:58:13 UTC The card has been replaced and all the customers are up.
Date: 2011-11-22 02:55:44 UTC The card has been replaced and all the customers are up.
Date: 2011-11-22 02:55:13 UTC We unplug the card in a few minutes.
Date: 2011-11-21 15:35:29 UTC The card was again in Failed status.