We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2026 - 10:49 UTC
Identified
We are currently experiencing an incident affecting our Collaborative solutions offering. The root cause has been identified.
Please find the details of this incident below : Start time : 03/09/2026 06:10 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients. They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/twrv645p3q0q Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2026 - 08:40 UTC
Investigating
We are currently experiencing an incident affecting our Collaborative solutions offering, which is causing temporary availability issues on Zimbra services.
Here are some supplementary details :
Start time : 03/09/2026 06:10 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients. They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.