OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 2024 - 19:00 UTC
Scheduled - Start time : 19/06/2024 19:00 UTC
End time : 26/06/2024 21:00 UTC
Service impact : None
Service improvement : Our teams will update our SBC interconnection servers to introduce new features following the evolution of French regulations.

Jun 19, 2024 19:00 - Jun 26, 2024 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2024 - 16:10 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 08/04/2024 16:10 UTC
End time : 30/08/2024 16:15 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.

Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
Billing Operational
Provisioning Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster001 Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster022 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster033 Operational
Cluster060 Operational
Cluster090 Operational
Cluster100 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure offer.

This may temporarily affect availability.

Start time : 03/07/2024 20:00 UTC
End time : 03/07/2024 21:30 UTC
Service impact : The filerz will have a downtime of 30min during the migration
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jun 22, 2024 - 00:47 UTC
Past Incidents
Jun 25, 2024

No incidents reported today.

Jun 24, 2024
Resolved - Start time : 24/06/2024 09:30 UTC
End time : 24/06/2024 10:37 UTC
Root cause : It was due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 24, 11:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 10:37 UTC
Investigating - Start time : 24/06/2024 09:30 UTC
Service impact : Some websites hosted on cluster024 might experience slowness and errors while connecting to their database
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 24, 09:59 UTC
Resolved - Start time : 24/06/2024 04:15 UTC
End time : 24/06/2024 10:40 UTC
Root cause : It was due to a storage issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 24, 10:43 UTC
Investigating - Start time : 24/06/2024 04:15 UTC
Service impact : Websites slowness on filerz673
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 24, 07:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 24, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 08:30 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 24/06/2024 08:30 UTC
End time : 24/06/2024 09:30 UTC
Service impact : None
Service improvement : We plan to remove the ~userid access legacy feature in June 2024.
All links with format http(s)://someovhdomain.tld/~userid will have to be replaced by http(s)://yourowndomain.tld or they will end up displaying a "Site not installed" error page.

Thank you for your understanding.

Jun 13, 13:56 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 17/06/2024 08:30 UTC
End time : 17/06/2024 09:30 UTC
Service impact : None
Service improvement : We plan to remove the ~userid access legacy feature in June 2024.
All links with format http(s)://someovhdomain.tld/~userid will have to be replaced by http(s)://yourowndomain.tld or they will end up displaying a "Site not installed" error page.

Thank you for your understanding.

May 16, 06:22 UTC
Resolved - Start time : 24/06/2024 07:19 UTC
End time : 24/06/2024 07:35 UTC
Service impact : Some websites was unreachable on cluster026.
Root cause : It was due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 24, 08:02 UTC
Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Resolved - Start time : 21/06/2024 11:15 UTC
End time : 21/06/2024 12:00 UTC
Root cause : Network equipment issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 21, 12:17 UTC
Investigating - Start time : 21/06/2024 11:15 UTC
Service impact : Websites slowness on Cluster021.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 21, 11:40 UTC
Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 13/06/2024 19:00 UTC
End time : 20/06/2024 20:00 UTC
Service impact : None
Service improvement : As part of our policy of continuous improvement, we are carrying out maintenance on our VoIP services.

Thank you for your understanding.

Jun 11, 15:35 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 20, 15:17 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our voicemail.

Start time : 20/06/2024 21:00 UTC
End time : 20/06/2024 22:00 UTC
Service impact : You may encounter some instabilities when accessing your voicemails during the maintenance.
Service improvement : As part of our continuous improvement policy of our voicemail service, we will be doing an internal maintenance on the storage.

Thank you for your understanding.

Jun 13, 16:24 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 20, 15:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our provisioning service.

Start time : 20/06/2024 20:00 UTC
End time : 20/06/2024 21:00 UTC
Service impact : You may encounter some instabilities when accessing your phonebooks during the maintenance.
Service improvement : As part of our continuous improvement policy of our phone provisioning service, we will be doing an internal maintenance on the phonebooks storage.

Thank you for your understanding.

Jun 13, 16:28 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 20, 15:16 UTC
Update - This maintenance will be rescheduled as follows:
Start time : 20/06/2024 19:00 UTC
End time : 20/06/2024 20:00 UTC
Service impact : You may encounter some instabilities when accessing your consumption reports during the maintenance.

Jun 19, 15:43 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our billing service.

Start time : 19/06/2024 20:00 UTC
End time : 19/06/2024 21:00 UTC
Service impact : You may encounter some instabilities when accessing your consumption reports during the maintenance.
Service improvement : As part of our continuous improvement policy of our billing system, we will be doing an internal maintenance on the consumption reports storage.

Thank you for your understanding.

Jun 13, 16:32 UTC
Resolved - Start time : 20/06/2024 12:27 UTC
End time : 20/06/2024 12:50 UTC
Root cause : This incident was due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 20, 12:59 UTC
Investigating - Start time : 20/06/2024 12:27 UTC
Service impact : Some website are unreachable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jun 20, 12:45 UTC
Resolved - Start time : 19/06/2024 22:30 UTC
End time : 20/06/2024 06:30 UTC
Root cause : Storage equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jun 20, 09:22 UTC
Resolved - Start time : 20/06/2024 04:06 UTC
End time : 20/06/2024 04:40 UTC
Root cause : Network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jun 20, 04:55 UTC
Investigating - Start time : 20/06/2024 04:06 UTC
Service impact : Websites are unreachable on Filerz1569
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 20, 04:22 UTC
Jun 19, 2024
Resolved - Start time : 19/06/2024 12:52 UTC
End time : 19/06/2024 14:11 UTC
Root cause : Due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 19, 14:33 UTC
Investigating - Start time : 19/06/2024 12:52 UTC
Service impact : Consulting logs is unreachable on cluster031.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 19, 13:21 UTC
Resolved - This incident has been resolved.
Jun 19, 13:22 UTC
Investigating - Start time : 19/06/2024 09:07 UTC
End time : 19/06/2024 09:10 UTC
Root cause : Network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jun 19, 09:27 UTC
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 20:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our CCS service.

Start time : 18/06/2024 20:00 UTC
End time : 18/06/2024 21:00 UTC
Service impact : You may encounter some instabilities when accessing your CCS call recordings during the maintenance.
Service improvement : As part of our continuous improvement policy of our CCS infrastructure, we will be doing an internal maintenance on the call recordings storage.

Thank you for your understanding.

Jun 13, 16:19 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 05:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 18/06/2024 03:30 UTC
End time : 18/06/2024 06:00 UTC
Service impact : Loss of service for some web hosting customers during less than 15 min
Service improvement : Following our continuous improvement policy, we are going to do some data migration on storage server due to lifecycle management

Thank you for your understanding.

Jun 17, 14:07 UTC
Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 20:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our SMS service.

Start time : 17/06/2024 19:00 UTC
End time : 17/06/2024 20:00 UTC
Service impact : You may encounter some instabilities when accessing your receivers list during the maintenance.
Service improvement : As part of our continuous improvement policy of our SMS infrastructure, we will be doing an internal maintenance on the receivers list storage.

Thank you for your understanding.

Jun 13, 16:13 UTC
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 21:00 UTC
Scheduled - Start time : 14/06/2024 21:00 UTC
End time : 14/06/2024 21:50 UTC
Service impact : 15 minutes downtime for filerz121.
Service improvement : The objective of this maintenance is to reboot filerz121.

Jun 14, 13:56 UTC
Resolved - Start time : 14/06/2024 06:40 UTC
End time : 14/06/2024 10:26 UTC
Root cause : Hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 14, 10:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 14, 09:26 UTC
Investigating - Start time : 14/06/2024 06:40 UTC
Service impact : Users cannot log in to their email addresses via webmail or an email client.
Emails sent or received will be delivered once the situation is resolved.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jun 14, 08:13 UTC
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:00 UTC
Scheduled - Start time : 13/06/2024 23:00 UTC
End time : 14/06/2024 01:00 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 10, 23:40 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:30 UTC
Scheduled - Start time : 13/06/2024 21:30 UTC
End time : 13/06/2024 23:30 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update server below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 10, 23:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 20:30 UTC
Scheduled - Start time : 13/06/2024 20:30 UTC
End time : 13/06/2024 22:00 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 10, 23:49 UTC
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

Start time : 12/06/2024 21:00 UTC
End time : 12/06/2024 22:00 UTC
Service impact : Each filerz will have a downtime of 30min during the migration.
Service improvement : We are going to migrate the Filerz981 (webhosting server) to keep our infrastructure up-to-date.

Thank you for your understanding.

Jun 7, 22:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:30 UTC
Scheduled - Start time : 12/06/2024 20:30 UTC
End time : 12/06/2024 22:00 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 7, 19:44 UTC
Completed - The operation took longer than expected, but has now been completed.
Jun 12, 02:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 UTC
Scheduled - Start time : 11/06/2024 23:00 UTC
End time : 12/06/2024 01:00 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 7, 19:47 UTC
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 22:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:30 UTC
Scheduled - Start time : 11/06/2024 21:30 UTC
End time : 11/06/2024 23:30 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 7, 19:52 UTC
Resolved - Start time : 11/06/2024 21:00 UTC
End time : 11/06/2024 21:30 UTC
Impact status : Customer might have experienced some slowness on cluster010 GRA2.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 11, 21:45 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 21:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:30 UTC
Scheduled - Start time : 11/06/2024 20:30 UTC
End time : 11/06/2024 22:00 UTC
Service impact : Servers will have a downtime of 60min during the migration.
Service improvement : We are going to update servers below (webhosting server) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 7, 19:55 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 07:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web PaaS offer.

Start time : 11/06/2024 01:00 UTC
End time : 11/06/2024 07:00 UTC
Service impact : All projects and environments will continue to function during the upgrade. However, at one point each project will be reallocated resulting in a short interruption
Service improvement : Our partner communicated to OVHcloud that they will be doing a maintenance on OVHCLOUD-FR-1 region to release the latest features, bug fixes and performance updates.

Thank you for your understanding.

Jun 10, 09:48 UTC
Resolved - Start time : 11/06/2024 01:11 UTC
End time : 11/06/2024 05:15 UTC
Service impact : Services are working as they should be.
Root cause : During scheduled network maintenance, a temporary network outage occurred. After the network was restored, some servers were missing necessary routes. Measures have been implemented to prevent future occurrences.

Jun 11, 07:39 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 05:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 05:25 UTC
Investigating - Start time : 11/06/2024 01:11 UTC
Service impact : The VoIP interconnection with Switzerland is inaccessible, incoming and outgoing calls are unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jun 11, 03:35 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 04:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 11/06/2024 03:00 UTC
End time : 11/06/2024 06:00 UTC
Service impact : Loss of service for some web hosting customers during less than 15 min
Service improvement : Following our continuous improvement policy, we are going to data migration on storage server due to lifecycle management

Thank you for your understanding.

Jun 10, 16:24 UTC