OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 03, 2023 - 08:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 2023 - 15:00 UTC
Scheduled - Start time : 24/04/2023 15:00 UTC
End time : 24/07/2023 15:00 UTC
Service impact : None
Service improvement : As part of our product lifecycle management, we have decided to end the access of its predecessor: Urchin statistics collection service. It won't be available from Monday 24 april 2023.
Since 2021, we have made available our new tool to display your website statistics, called OVHcloud Web Statistics which can be accessed with your hosting logs.
Documentation about OVHcloud Web Statistics: https://docs.ovh.com/us/en/hosting/shared_view_my_websites_logs_and_statistics/ .

Please note that this maintenance only covers Webhosting statistics before February 2020.
Statistics after February 2020 are available in Owstats.
Logs collection and Daily statistics aren't in the scope of the maintenance.

Timeline :
Monday 24 April 2023: Closing of the service accessibility
Monday 24 April 2023: End of Support, Shutdown of the service
Monday 24 July 2023: Data deletion


We will update this task during the proposed timeline.

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu001 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu003 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[GRA][Webhosting] - Filerz36 Jun 6, 2023 21:00-22:00 UTC
Start time : 06/06/2023 21:00 UTC
End time : 06/06/2023 22:00 UTC
Service impact : Filerz36 will have a downtime of 30min during the migration.
Service improvement : We are going to migrate the Filerz36 (webhosting server) to keep our infrastructure up-to-date.

Posted on May 31, 2023 - 05:21 UTC
Start time : 07/06/2023 08:00 UTC
End time : 07/06/2023 14:00 UTC
Service impact : 30 minutes of downtime per filerz
Service improvement : As part of our continuous improvement policy, some storage services are migrated to an newer infrastructure.

Posted on May 31, 2023 - 20:50 UTC
Start time : 07/06/2023 08:00 UTC
End time : 07/06/2023 14:00 UTC
Service impact : 30 minutes of downtime per filerz
Service improvement : As part of our continuous improvement policy, some storage services are migrated to an newer infrastructure.

Posted on May 31, 2023 - 20:50 UTC
[GRA][Webhosting] - Filerz477 Jun 7, 2023 21:00-22:00 UTC
Start time : 07/06/2023 21:00 UTC
End time : 07/06/2023 22:00 UTC
Service impact : Filerz477 will have a downtime of 30min during the migration.
Service improvement : We are going to migrate the Filerz477 (webhosting server) to keep our infrastructure up-to-date.

Posted on May 31, 2023 - 05:29 UTC
Start time : 08/06/2023 21:00 UTC
End time : 08/06/2023 22:00 UTC
Service impact : 30 minutes of downtime per filerz
Service improvement : As part of our continuous improvement policy, we are migrating the filerz890 (webhosting server) to keep our infrastructure up-to-date.

Posted on May 31, 2023 - 21:06 UTC
Past Incidents
Jun 6, 2023
Completed - The scheduled maintenance has been completed.
Jun 6, 10:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:31 UTC
Scheduled - Start time : : 6/06/2023 09:30 UTC
End time : : 6/06/2023 12:30 UTC
Service impact : : Some latency will be observed.
Related Maintenance : : https://network.status-ovhcloud.com/incidents/nb95q7tv8373
Service improvement : : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for cluster017 - cluster023 - cluster020 - cluster010 - cluster026 in GRA

Jun 1, 15:46 UTC
Jun 5, 2023
Completed - The scheduled maintenance has been completed.
Jun 5, 21:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:01 UTC
Scheduled - Start time : 31/05/2023 00:00 UTC
End time : 07/06/2023 00:00 UTC
Service impact : During this operation, our customers may experience an unavailability of 3 minutes
Service improvement : Within the framework of the continuous improvement of our services, we carry out an operation of migration of the SharedSQL instances from eu002 to eu001. Please note that the current maintenance can take place 24/24.

May 29, 13:52 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 19:00 UTC
Scheduled - Start time : 05/06/2023 19:00 UTC
End time : 05/06/2023 20:00 UTC
Service impact : At one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
Service improvement : Our partner communicated to OVHCloud that they will be doing a infrastructure maintenance on OVHCLOUD-FR-1 region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade except at one point.

May 31, 21:34 UTC
Resolved - Start Time : 05/06/2023 06:45 UTC
End Time : 05/06/2023 07:45 UTC
Root cause : Device incident.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 5, 08:04 UTC
Investigating - Start time : 05/06/2023 06:45 UTC
Service impact : Websites slowness on Filerz1562
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

Jun 5, 06:50 UTC
Jun 4, 2023

No incidents reported.

Jun 3, 2023

Unresolved incident: [BHS/GRA][Web Hosting] - OVHcloud Web Statistics.

Jun 2, 2023
Completed - The scheduled maintenance has been completed.
Jun 2, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:00 UTC
Scheduled - Start time : 01/06/2023 21:00 UTC
End time : 02/06/2023 22:00 UTC
Service impact : Unavailability of the Filerz867 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz867 to keep our infrastructure up-to-date.

May 24, 21:48 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 04:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 18:00 UTC
Scheduled - Start time : 01/06/2023 18:00 UTC
End time : 01/06/2023 23:00 UTC
Service impact : At one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
Service improvement : Our partner communicated to OVHCloud that they will be doing a infrastructure maintenance on OVHCLOUD-FR-1 region to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade except at one point.

May 30, 20:41 UTC
Jun 1, 2023
Completed - The scheduled maintenance has been completed.
Jun 1, 09:06 UTC
Scheduled - Start time : 01/06/2023 09:30 UTC
End time : 01/06/2023 12:30 UTC
Service impact : None
As we will be working on this Maintenance, webhosting could be impacted.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for our load balancer related to Web Hosting services.

May 31, 10:12 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 00:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:02 UTC
Scheduled - Start time : 31/05/2023 21:00 UTC
End time : 31/05/2023 22:00 UTC
Service impact : Unavailability of the filerz69 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the filerz69 to keep our infrastructure up-to-date.

May 24, 20:52 UTC
May 31, 2023
Resolved - Start Time : 01/06/2023 23:10 UTC
End Time : 01/06/2023 23:23 UTC
Service impact: Most of the products in the BHS data center were impacted.
Please find below the affected subnet :
142.44.128.0/17
167.114.128.0/18
192.99.0.0/16
198.245.48.0/20
198.27.64.0/18
15.235.0.0/17
51.79.0.0/17
51.161.0.0/17
51.222.0.0/16
54.39.0.0/16
66.70.128.0/17
142.4.192.0/19
144.217.0.0/16
149.56.0.0/16
158.69.0.0/16
167.114.0.0/17
167.114.192.0/19
192.95.0.0/18
198.27.64.0/18
198.50.128.0/17
198.100.144.0/20
216.180.136.0/24
2001:41d0:0:50::c:2000/117
2605:940:710::/44
Our technical teams resolved the issue. All impacted services are now operational.

May 31, 22:00 UTC
Completed - The scheduled maintenance has been completed.
May 31, 08:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 UTC
Scheduled - Start time : 31/05/2023 8:00 UTC
End time : 31/05/2023 11:00 UTC
Service impact : Approximately 30 minutes of downtime per filerz.
Service improvement : Migrate Weblogs data and service from one Weblog to another one.

May 19, 08:05 UTC
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:00 UTC
Scheduled - Start time : 30/05/2023 21:00 UTC
End time : 30/05/2023 22:00 UTC
Service impact : Each filerz will have a downtime of 30min during the migration
Service improvement : We are going to migrate the Filerz 148 (webhosting server) to keep our infrastructure up-to-date

May 24, 12:50 UTC
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

May 30, 20:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:00 UTC
Scheduled - Start time : 30/05/2023 18:00 UTC
End time : 30/05/2023 23:00 UTC
Service Impact : Integrations and webhooks may fail and increased deployment time may be noticed during the maintenance. Also, a short interruption might be observed.
Service improvement : Our partner will perform a maintenance in the GRA7 region to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade.

May 17, 03:07 UTC
Completed - The scheduled maintenance has been completed.
May 30, 14:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled - Start time : 30/05/2023 08:00 UTC
End time : 30/05/2023 14:00 UTC
Service impact : 30 minutes of downtime on this Filerz922.
Service improvement : Our teams will migrate Filerz810 weblogs to filerz922.

May 25, 02:21 UTC
Completed - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Related Maintenance : Maintenance link
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster051 in BHS.

May 30, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 09:31 UTC
Scheduled - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Related Maintenance : Maintenance link
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster051 in BHS.

May 26, 08:27 UTC
Completed - Start time : 30/05/2023 08:00 UTC
End time : 30/05/2023 11:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz811 weblogs to Filerz1991

May 30, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled - Start time : 30/05/2023 08:00 UTC
End time : 30/05/2023 11:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz811 weblogs to Filerz1991

May 16, 22:12 UTC
Completed - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 10:00 UTC
Service impact : Some latency will be observed.
Related Maintenance : Maintenance link
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software. This update will be deployed for cluster012 - cluster014 - cluster021 - cluster029 - cluster002

May 30, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 09:31 UTC
Scheduled - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Related Maintenance : Maintenance link
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software. This update will be deployed for cluster012 - cluster014 - cluster021 - cluster029 - cluster002

May 26, 08:57 UTC
May 29, 2023
Resolved - Start time : 29/05/2023 17:00 UTC
End Time : 29/05/2023 18:15 UTC
Root cause :
Our technical teams resolved the issue. All impacted services are now operational.

May 29, 18:39 UTC
Investigating - Start time : 29/05/2023 17:00 UTC
Service impact : Slowness in external DNS query on Cluster029
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

May 29, 17:49 UTC
May 28, 2023

No incidents reported.

May 27, 2023
Resolved - Start time : 27/05/2023 16:25 UTC
End Time : 27/05/2023 18:10 UTC
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

May 27, 18:14 UTC
Identified - Start time : 27/05/2023 16:25 UTC
Service impact : MX plan services are unavailable on Filerz966 - Filerz1025 - Filerz955 - Filerz952 - Filerz1047.
Root cause : Network issue.
Related Incident : Incident link
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

May 27, 17:28 UTC
Resolved - Start time : 27/05/2023 16:25 UTC
End Time : 27/05/2023 18:10 UTC
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

May 27, 18:14 UTC
Identified - Start time : 27/05/2023 16:25 UTC
Service impact : Websites are unreachable on filerz 1019 - filerz 1030 - filerz 1033 - filerz 956 - filerz954 - filerz 1035.
Root cause : Network issue.
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

May 27, 17:08 UTC
May 26, 2023
Resolved - Start Time : 26/05/2023 16:40 UTC
End Time : 26/05/2023 17:00 UTC
Root cause : Storage equipment issue.
Our technical teams resolved the issue. All impacted services are now operational.

May 26, 17:05 UTC
Identified - Start time : 26/05/2023 16:40 UTC
Service impact : Websites slowness on filerz767
Root cause : Storage equipment issue.
Ongoing actions : Our technical teams are investigating on this issue. Update will be post as significant progress is made.

May 26, 16:56 UTC
May 25, 2023
Completed - Start time : 25/05/2023 21:00 UTC
End time : 25/05/2023 22:00 UTC
Service impact : Unavailability of the Filerz99 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz99 to keep our infrastructure up-to-date.

May 25, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 UTC
Scheduled - Start time : 25/05/2023 21:00 UTC
End time : 25/05/2023 22:00 UTC
Service impact : Unavailability of the Filerz99 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz99 to keep our infrastructure up-to-date.

May 16, 23:05 UTC
Completed - Start time : 25/05/2023 20:00 UTC
End time : 25/05/2023 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we plan to migrate a machine in charge of collecting CDR (Call Detail Record) from Cirpack machines, to a new location.

May 25, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 20:01 UTC
Scheduled - Start time : 25/05/2023 20:00 UTC
End time : 25/05/2023 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we plan to migrate a machine in charge of collecting CDR (Call Detail Record) from Cirpack machines, to a new location.

May 23, 16:22 UTC
Resolved - Start Time : 10/05/2023 08:00 UTC
End Time : 24/05/2023 15:50 UTC
Service impact : Some SMS had the status "waiting to be received" or "not sent" but were in fact received by the customer
Root cause : A software issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 12:45 UTC
Monitoring - Start time : 10/05/2023 08:00 UTC
Service impact : Some SMS have the status "waiting to be received" or "not sent" but are in fact received by the customer
Since 24/05/2023 15:50 UTC, the situation is back to normal.
Root cause : A software issue caused the incident
Ongoing actions : Our technical teams are currently monitoring the situation

May 24, 16:27 UTC
Resolved - Start Time : 24/05/2023 08:00 UTC
End Time : 24/05/2023 15:50 UTC
Service impact : Customers were experiencing delay in the reception/emission of SMS.
Root cause : A software issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 12:44 UTC
Monitoring - Ongoing actions : Our teams are currently monitoring the situation.
May 24, 16:31 UTC
Identified - Start time : 24/05/2023 08:00 UTC
Service impact : Customers might experience delay in the reception/emission of SMS.
No latency is experienced for messages received/sent after 15:50 UTC.
Root cause : A software issue caused the incident
Ongoing actions : Our technical teams are currently working to solve the problem

May 24, 16:09 UTC
Completed - Maintenance will be rescheduled at a later date
May 25, 12:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:31 UTC
Scheduled - Start time : 25/05/2023 09:30 UTC
End time : 25/05/2023 12:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster002, Cluster012, Cluster014, Cluster021 and Cluster029 in GRA1.

May 17, 20:38 UTC
Completed - Maintenance will be rescheduled later
May 25, 12:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:31 UTC
Scheduled - Start time : 25/05/2023 09:30 UTC
End time : 25/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Related Maintenance : Maintenance link
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster051 in BHS.

May 24, 13:09 UTC
Resolved - Start time : 25/05/2023 08:35 UTC
End Time : 25/05/2023 09:00 UTC
Root cause : Network issue.
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 10:58 UTC
Investigating - Start time : 25/05/2023 08:35 UTC
Service impact : Websites slowness on Filerz956 - Filerz1019
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

May 25, 08:53 UTC
Resolved - Start time : 25/05/2023 08:37 UTC
End Time : 25/05/2023 09:00 UTC
Root cause : Network issue.
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 10:56 UTC
Investigating - Start time : 25/05/2023 08:37 UTC
Service impact : Websites slowness on filerz1033
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

May 25, 08:50 UTC
Resolved - Start time : 25/05/2023 08:35 UTC
End Time : 25/05/2023 09:00 UTC
Root cause : Network issue.
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 10:53 UTC
Investigating - Start time : 25/05/2023 08:35 UTC
Service impact : Websites slowness on Filerz954
Ongoing actions : Our technical teams are investigating on this issue.
Update will be post as significant progress is made.

May 25, 08:47 UTC
Resolved - Start time : 23/05/2023 09:50 UTC
End Time : 23/05/2023 17:15 UTC
The monitoring period didn't spot any issue.
Our technical teams resolved the issue. All impacted services are now operational.

May 25, 10:42 UTC
Monitoring - Start time : 23/05/2023 09:50 UTC
Service impact : Since 17:15 UTC, our teams have implemented a workaround. Mailjet is currently functional.
Ongoing actions : Our teams are currently monitoring the situation.

May 23, 17:26 UTC
Identified - Start time : 23/05/2023 09:50 UTC
Service impact : Email sent through cluster007 might be blocked.
Ongoing actions : Our technical teams are working with the partner to resolve the incident.
Update will be made as significant progress is made.

May 23, 12:19 UTC
Completed - The scheduled maintenance has been completed.
May 25, 08:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:00 UTC
Scheduled - Start time : 25/05/2023 08:00 UTC
End time : 25/05/2023 14:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz925 weblogs to Filerz1993

May 16, 21:44 UTC
Completed - The scheduled maintenance has been completed.
May 25, 08:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:00 UTC
Scheduled - Start time : 25/05/2023 08:00 UTC
End time : 25/05/2023 11:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz810 weblogs to Filerz1989

May 16, 22:16 UTC
May 24, 2023
Completed - Start time : 24/05/2023 21:00 UTC
End time : 24/05/2023 22:00 UTC
Service impact : Unavailability of the Filerz941 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz941 to keep our infrastructure up-to-date.

May 24, 21:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 21:00 UTC
Scheduled - Start time : 24/05/2023 21:00 UTC
End time : 24/05/2023 22:00 UTC
Service impact : Unavailability of the Filerz941 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz941 to keep our infrastructure up-to-date.

May 16, 22:46 UTC
Completed - The scheduled maintenance has been completed.
May 24, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 UTC
Scheduled - Start time : 24/05/2023 08:00 UTC
End time : 24/05/2023 14:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz921 weblogs to Filerz1994

May 16, 21:28 UTC
Resolved - Start Time : 23/05/2023 05:00 UTC
End Time : 24/05/2023 04:30 UTC
Root cause : Incident due to cluster overload.
Our technical teams resolved the issue. All impacted services are now operational.

May 24, 10:15 UTC
Update - Our technical teams are currently working on the implementation of a temporary solution.
An update will be provided when significant progress is made.

May 23, 14:32 UTC
Update - Our teams are still working on this incident. The traffic situation is improving
May 23, 14:21 UTC
Identified - Start time : 23/05/2023 05:00 UTC
Service impact : Slowness might be observed on some hosted websites
Root cause : Network issue.
Ongoing actions : Our technical teams are working on the issue.

May 23, 09:47 UTC
Completed - The scheduled maintenance has been completed.
May 24, 09:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 UTC
Scheduled - Start time : 24/05/2023 08:00 UTC
End time : 24/05/2023 14:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz783 weblogs to Filerz1990

May 16, 21:40 UTC
May 23, 2023
Completed - The scheduled maintenance has been completed.
May 23, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 UTC
Scheduled - Start time : 23/05/2023 21:00 UTC
End time : 23/05/2023 22:00 UTC
Service impact : Unavailability of the Filerz1043 for around 30 minutes during the migration.
Service improvement : Following our continuous improvement policy, we are going to migrate the Filerz1043 to keep our infrastructure up-to-date.

May 16, 22:25 UTC
Completed - Start time : 23/05/2023 08:00 UTC
End time : 23/05/2023 11:20 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz1002 weblogs to Filerz1988

May 23, 13:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 08:00 UTC
Scheduled - Start time : 23/05/2023 08:00 UTC
End time : 23/05/2023 14:00 UTC
Service impact : 30 minutes of downtime per Filerz.
Service improvement : Our teams will migrate Filerz1002 weblogs to Filerz1988

May 16, 21:36 UTC
Resolved - Start Time : 23/05/2023 05:00 UTC
End Time : 23/05/2023 05:27 UTC
Service impact : Slowness was observed on some hosted websites
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

May 23, 05:29 UTC
Investigating - Start time : 23/05/2023 05:00 UTC
Service impact : Slowness might be observed on some hosted websites
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

May 23, 05:19 UTC