Update - We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : We are currently awaiting a patch from Microsoft that is expected to address these issues. Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 2026 - 12:46 UTC
Update - We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates. Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 25, 2026 - 08:40 UTC
Identified - We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 09, 2026 - 20:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer.
Start time : 09/06/2026 18:15 UTC End time : 23/06/2026 18:15 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions infrastructure to all our mailbox solutions.
Thank you for your understanding.
Jun 9, 202620:15 - Jun 23, 202618:15 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz10002 Cluster121 has been resolved.
Start time : 16/06/2026 11:45 UTC End time : 16/06/2026 16:30 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 07:35 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.
Here are some supplementary details :
Start time : 16/06/2026 11:45 UTC Impacted Service(s) : Performance degradation impacting websites hosted on filerz10002 Cluster121. Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on filerz10002 cluster121. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 19:17 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 16/06/2026 11:45 UTC Impacted Service(s) : Performance degradation impacting websites hosted on filerz10002 Cluster121. Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on filerz10002 cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 12:22 UTC
Resolved -
We are pleased to inform you that the incident affecting our .MS Domains offering has been resolved.
Start time : 16/06/2026 08:00 UTC End time : 17/06/2026 07:00 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 07:03 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 08:34 UTC
Completed -
The scheduled maintenance has been completed.
Jun 16, 23:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Zimbra offer.
Start time : 16/06/2026 20:00 UTC End time : 16/06/2026 23:00 UTC Service impact : Each customer will be temporarily unable to send, receive emails and access their Zimbra mailbox for 10 minutes during the operation. Please note that emails received during the 10 minutes impact will be stored and delivered after the time of impact. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Zimbra servers.
Jun 12, 13:09 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 16/06/2026 06:25 UTC End time : 16/06/2026 11:32 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 14:23 UTC
Monitoring -
Service has been fully restored since 16/06/2026 11:33 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 was temporarily facing latency on the Cluster100. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located on the specified cluster. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 12:08 UTC
Investigating -
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 is temporarily facing latency on the Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified cluster. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 08:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Databases offering has been resolved.
Start time : 16/06/2026 09:43 UTC End time : 16/06/2026 10:37 UTC Root Cause : This incident was caused by a network issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 11:05 UTC
Identified -
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the clouddb007.eu010.clouddb.ovh.net.
Please find the details of this incident below : Start time : 16/06/2026 09:43 UTC Impacted Service(s) : clouddb007.eu010.clouddb.ovh.net are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified clouddb. Root Cause : This incident is caused by a network issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 10:32 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 16/06/2026 06:25 UTC End time : 16/06/2026 07:00 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 07:51 UTC
Investigating -
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186 and Cluster151 Filerz666.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 and Filerz666 are temporarily facing latency on the specified clusters. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 06:52 UTC
Resolved -
We would like to inform you that an incident occurred on the Cluster151 Filerz666. This incident has now been resolved.
Please find the details of this incident below : Start time : 16/06/2026 05:45 UTC End time : 16/06/2026 06:00 UTC Impacted Service(s) : Filerz666 was temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located on the specified cluster. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Jun 16, 06:20 UTC
Completed -
The scheduled maintenance has been completed.
Jun 15, 23:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on clusters 103/105/106/107/110 in GRA region.
Start time : 15/06/2026 04:00 UTC End time : 16/06/2026 21:50 UTC
Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date. Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Web Hosting infrastructure.
Thank you for your understanding.
Jun 4, 20:21 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 12/06/2026 16:00 UTC End time : 12/06/2026 17:45 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 18:05 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issues on the Cluster024 in GRA region.
Here are some supplementary details :
Start time : 12/06/2026 16:00 UTC Impacted Service(s) : Slowness on Cluster024. Customers Impact : Some customers hosted on Cluster024 may face slowness. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 16:19 UTC
Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date. Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Web Hosting infrastructure.
Thank you for your understanding.
Jun 2, 15:17 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 11/06/2026 11:39 UTC End time : 11/06/2026 15:04 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 15:05 UTC
Identified -
We have determined the origin of the issue affecting our Web Hosting offer.
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Jun 11, 13:04 UTC
Investigating -
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 12:17 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz2186 Cluster100 in GRA region has been resolved.
Start time : 11/06/2026 09:10 UTC End time : 11/06/2026 09:30 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 11:21 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz2186 Cluster100 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:10 UTC Impacted Service(s) : The Filerz2186 is experiencing significant latency, resulting in degraded performance. Customers Impact : Customers experience slower response times and service instability. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 09:54 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz327 Cluster105 in GRA region has been resolved.
Start time : 11/06/2026 09:11 UTC End time : 11/06/2026 09:50 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 11:08 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz327 Cluster105 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:11 UTC Impacted Service(s) : The Filerz327 is unreachable on Web Hosting Cluster105. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz327 Cluster105. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 09:47 UTC
Resolved -
We are pleased to inform you that the incident affecting our our .TL Domains offering has been resolved.
Start time : 28/05/2026 14:00 UTC End time : 11/06/2026 07:07 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 07:13 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
May 28, 15:06 UTC
Resolved -
We had an incident on our Web Hosting offering on Cluster 100 Filerz2186 in GRA which has now been resolved.
Here are some supplementary details :
Start time : 11/06/2026 06:16 UTC End time : 11/06/2026 06:36 UTC Impacted Service(s) : The Filerz2186 experienced significant latency, resulting in degraded performance. Customers Impact : Customers experienced slower response times and service instability. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Jun 11, 07:00 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 06:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:31 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan offer in GRA region.
Start time : 11/06/2026 04:31 UTC End time : 11/06/2026 06:31 UTC Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.
Thank you for your understanding.
Jun 4, 16:45 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 15:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer on all our Web Hosting databases and CloudDB located in BHS and GRA.
Start time : 10/06/2026 10:00 UTC End time : 11/06/2026 17:00 UTC Service impact : During this maintenance, database connections will be interrupted for 5 minutes. Service improvement : As part of our continuous improvement policy, we will upgrade our CloudDB and database services
Thank you for your understanding.
Jun 9, 14:21 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 14:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.
Start time : 10/06/2026 07:00 UTC End time : 10/06/2026 15:00 UTC Service impact : During the operation, a few seconds of downtime may occur on the outbound connection. Service improvement : As part of our continuous improvement policy, we will be performing a network update, bringing improvements to certain security mechanisms, as well as some performance enhancements.
Thank you for your understanding.
May 22, 19:16 UTC
Resolved -
We are pleased to inform you that the incident affecting our .MG Domains offering has been resolved.
Start time : 01/06/2026 09:40 UTC End time : 10/06/2026 06:53 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 06:59 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 09:56 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 02:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 01:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 9, 15:22 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz70 - Cluster120.
Start time : 10/06/2026 01:30 UTC End time : 10/06/2026 03:00 UTC Service impact : During this maintenance, Filerz70 will be temporarily unavailable for 30 minutes. Service improvement : As part of our continuous improvement policy, we are going to migrate the Filerz70 to keep our infrastructure up-to-date and more stable.
Thank you for your understanding.
Jun 9, 15:13 UTC
Resolved -
We are pleased to inform you that the incident affecting our .DK Domains offering has been resolved.
Start time : 05/06/2026 07:45 UTC End time : 09/06/2026 14:35 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 14:51 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 05/06/2026 07:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 08:05 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz70 - Cluster120 has been resolved.
Start time : 09/06/2026 11:43 UTC End time : 09/06/2026 13:11 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 13:28 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the GRA region.
Here are some supplementary details :
Start time : 09/06/2026 11:43 UTC Impacted Service(s) : The Filerz70 is unreachable on Web Hosting Cluster120. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz70 Cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 11:51 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 08/06/2026 14:00 UTC End time : 08/06/2026 14:20 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 8, 15:30 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster100 - Filerz2186.
Here are some supplementary details :
Start time : 08/06/2026 14:00 UTC Impacted Service(s) : Filerz2186 is temporarily facing latency on Web Hosting Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located In Cluster100 - Filerz2186. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jun 8, 14:21 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 08/06/2026 12:50 UTC End time : 08/06/2026 14:13 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 8, 14:26 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster106 - Filerz733
Here are some supplementary details :
Start time : 08/06/2026 12:50 UTC Impacted Service(s) : Filerz733 is temporarily facing latency on Web Hosting Cluster106. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located In Cluster106 - Filerz733. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 8, 13:29 UTC
Resolved -
We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.
Start time : 07/05/2026 14:00 UTC End time : 01/06/2026 18:00 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 09:10 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The incident is still under investigation. Ongoing Actions : Our teams and our provider are currently investigating the incident to determine its origin and implement a fix.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 25, 09:03 UTC
Update -
We are currently investigating an incident affecting our Collaborative solutions offering for MX Plan, which is causing temporary availability issue in the GLOBAL region to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains.
Here are some supplementary details :
Start time : 07/05/2026 14:00 UTC Impacted Service(s) : MX Plan delivery outgoing mails to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains is temporarily unavailable. Customers Impact : Customers using MX Plan are temporarily unable to send mails to Microsoft accounts (Outlook, Live, Hotmail) and Cloudflare accounts. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 14:56 UTC
Investigating -
We are currently experiencing an event affecting our Collaborative solutions offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 14:51 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 04/06/2026 18:00 UTC End time : 04/06/2026 21:07 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 21:07 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on the Cluster124 in GRA region.
Here are some supplementary details :
Start time : 04/06/2026 18:00 UTC Impacted Service(s) : An overload has been detected, causing unavailability and increased latency on Cluster124. Customers Impact : Customers hosted on Cluster124 may currently be unable to access their websites or may experience increased latency. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 18:52 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 04/06/2026 11:45 UTC End time : 04/06/2026 12:02 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 12:34 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the GRA region.
Here are some supplementary details :
Start time : 04/06/2026 11:45 UTC Impacted Service(s) : The Filerz71 is unreachable on Web Hosting Cluster120. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz71 Cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 11:55 UTC
We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 14:53 UTC
Monitoring -
Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/05/2026 14:38 UTC Impacted Service(s) : OverTheBox was temporarily unavailable. Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox. Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3
We apologize for any inconvenience caused and appreciate your understanding.
May 20, 16:20 UTC
We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 14:52 UTC
Monitoring -
Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/05/2026 14:38 UTC Impacted Service(s) : SDSL, ADSL and FTTH were temporarily unavailable. Customers Impact : Customers were temporarily unable to connect to the internet via SDSL, ADSL and FTTH. Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3
We apologize for any inconvenience caused and appreciate your understanding.
May 20, 16:22 UTC
Resolved -
We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster127 has been resolved.
Start time : 03/06/2026 11:41 UTC Start time : 03/06/2026 12:21 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 13:25 UTC
Investigating -
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on the Cluster127 in GRA region.
Here are some supplementary details :
Start time : 03/06/2026 11:41 UTC Impacted Service(s) : An software issue has been identified, impacting log access on the Cluster127. Customers Impact : Customers hosted on Cluster127 are currently unable to access and consult their logs. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 12:45 UTC