[GLOBAL][Domains] - Domains Name Incident Notification on .CO
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer.
Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 02, 2026 - 13:43 UTC
[GLOBAL][Domains] - Domains Name incident notification on .MG and .TL
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 02, 2026 - 12:00 UTC
[GRA/BHS][Web Hosting] - Clusters Maintenance Notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 2026 - 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 24/08/2026 07:00 UTC
End time : 02/10/2026 16:00 UTC
Service impact : During this maintenance, some slowness may temporarily appear on all webhosting clusters in GRA and BHS. There will be no service disruption.
Service improvement : As part of our common upgrade process, we will perform maintenance on all webhosting clusters in GRA and BHS.

Thank you for your understanding.
Aug 24, 2026 07:00 - Oct 2, 2026 16:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.
CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
Delivery email Operational
Operations Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Partial Outage
Registration Partial Outage
Renew Partial Outage
Transfer Partial Outage
Restore Partial Outage
Delete Partial Outage
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Managed Hosting for WordPress || GRA Operational
eu-prd-001 Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Under Maintenance
90 days ago
97.38 % uptime
Today
Cluster151 Under Maintenance
90 days ago
97.38 % uptime
Today
Redirect Operational
Web Hosting || Datacenter GRA Under Maintenance
Cluster100 Operational
Cluster102 Under Maintenance
Cluster103 Under Maintenance
Cluster105 Under Maintenance
Cluster106 Under Maintenance
Cluster107 Under Maintenance
Cluster110 Under Maintenance
Cluster111 Under Maintenance
Cluster112 Under Maintenance
Cluster113 Under Maintenance
Cluster114 Under Maintenance
Cluster115 Under Maintenance
Cluster117 Under Maintenance
Cluster120 Under Maintenance
Cluster121 Under Maintenance
Cluster123 Under Maintenance
Cluster124 Under Maintenance
Cluster126 Under Maintenance
Cluster127 Under Maintenance
Cluster128 Under Maintenance
Cluster129 Under Maintenance
Cluster130 Under Maintenance
Cluster131 Under Maintenance
Redirect Operational
Cluster024 Under Maintenance
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
eu-prd-001 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[GRA][Web Hosting] - Clusters 113/115/114/111/106 Maintenance Notification Sep 8, 2026 20:00 - Sep 18, 2026 01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 08/09/2026 20:00 UTC
End time : 18/09/2026 01:00 UTC

List of concerned Filerz:
filerz261 Cluster 113
filerz286 Cluster 113
filerz291 Cluster 113
filerz294 Cluster 113
filerz421 Cluster 115
filerz425 Cluster 115
filerz428 Cluster 115
filerz429 Cluster 115
filerz547 Cluster 114
filerz553 Cluster 111
filerz560 Cluster 111
filerz564 Cluster 114
filerz568 Cluster 114
filerz576 Cluster 114
filerz581 Cluster 114
filerz585 Cluster 114
filerz771 Cluster 106
filerz772 Cluster 106
filerz773 Cluster 106
filerz774 Cluster 106
filerz775 Cluster 106
filerz776 Cluster 106
filerz778 Cluster 106
filerz779 Cluster 106

Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the web hosting infrastructure.

Thank you for your understanding.
Posted on Aug 20, 2026 - 17:15 UTC

Sep 4, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - All services are operational.
Sep 4, 03:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.

The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 03/09/2026 23:00 UTC
End time : 04/09/2026 04:01 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Sep 3, 04:20 UTC

Sep 3, 2026

[GLOBAL][Web Cloud] - Internet Access incident notification
Resolved - We are pleased to inform you that the incident affecting our Internet Access offering has been resolved.

Start time : 02/09/2026 16:00 UTC
End time : 03/09/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 17:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Internet Access offer.

Here are some supplementary details :

Start time : 02/09/2026 16:00 UTC
Impacted Service(s) : Modem auto-configuration is temporarily unavailable.
Customers Impact : Customers are currently unable to automatically configure or reconfigure their modems after a reset.
As a temporary workaround, customers can manually enter their PPP credentials in their modem configuration to establish the connection.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 13:55 UTC
Investigating - We are currently investigating an incident affecting our Internet Access offering.

Please find the details of this incident below :
Start time : 02/09/2026 16:00 UTC
Impacted Service(s) : Modem auto-configuration is temporarily unavailable.
Customers Impact : Customers are currently unable to automatically configure or reconfigure their modems after a reset.
As a temporary workaround, customers can manually enter their PPP credentials in their modem configuration to establish the connection.
Ongoing Actions : Our teams are investigating the issue and working to restore the auto-configuration service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 08:55 UTC
[GLOBAL][Collaborative solutions] - Zimbra incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 03/09/2026 06:10 UTC
End time : 03/09/2026 10:25 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/twrv645p3q0q

We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 10:49 UTC
Identified - We are currently experiencing an incident affecting our Collaborative solutions offering.
The root cause has been identified.

Please find the details of this incident below :
Start time : 03/09/2026 06:10 UTC
Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable.
Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients.
They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/twrv645p3q0q
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 08:40 UTC
Investigating - We are currently experiencing an incident affecting our Collaborative solutions offering, which is causing temporary availability issues on Zimbra services.

Here are some supplementary details :

Start time : 03/09/2026 06:10 UTC
Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable.
Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients.
They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 3, 06:45 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - We would like to inform you that the maintenance on our Mail filerz is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Sep 3, 04:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.

The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 02/09/2026 20:30 UTC
End time : 03/09/2026 04:30 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Aug 31, 18:50 UTC

Sep 2, 2026

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 02/09/2026 05:55 UTC
End time : 02/09/2026 08:02 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 2, 08:32 UTC
Investigating - We are currently experiencing an incident affecting our Collaborative solutions offering, which is causing temporary availability issues on Zimbra services.

Here are some supplementary details :

Start time : 02/09/2026 05:55 UTC
Impacted Service(s) : Some access to Zimbra mailboxes and webmail is temporarily unavailable.
Customers Impact : Some Customers are temporarily unable to log in to their email accounts via webmail or email clients. They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 2, 06:13 UTC

Sep 1, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The current maintenance has been canceled and will be rescheduled at a later date. We will provide an update once the new date has been confirmed.
Thank you for your understanding.
Sep 1, 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.

The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 31/08/2026 23:00 UTC
End time : 01/09/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Aug 31, 14:32 UTC

Aug 31, 2026

Aug 30, 2026

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 30/08/2026 05:33 UTC
End time : 30/08/2026 11:47 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 30, 11:52 UTC
Investigating - We are currently experiencing an incident affecting our Collaborative solutions offering, which is causing temporary availability issues on Zimbra services.

Here are some supplementary details :

Start time : 30/08/2026 05:33 UTC
Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable.
Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients. They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 30, 06:35 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

[GLOBAL][Collaborative solutions] - MX Plan incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 27/08/2026 15:50 UTC
End time : 27/08/2026 16:10 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 27, 16:13 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.

Please find the details of this incident below :

Start time : 27/08/2026 15:50 UTC
Impacted Service(s) : Filerz288 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their MX Plan mailboxes, preventing them from reading, sending, or receiving emails.
Emails received during the incident will be stored and delivered once the service is restored.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Aug 27, 16:06 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 27, 05:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 26/08/2026 23:00 UTC
End time : 27/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Aug 19, 07:36 UTC

Aug 26, 2026

[GLOBAL][Collaborative solutions] - Zimbra incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 26/08/2026 14:45 UTC
End time : 26/08/2026 15:20 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 15:25 UTC
Investigating - We are currently experiencing an incident affecting our Collaborative solutions offering, which is causing temporary availability issues

Here are some supplementary details :

Start time : 26/08/2026 14:45 UTC
Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable.
Customers Impact : Customers are temporarily unable to log in to their email accounts via webmail or email clients. They are also unable to send or receive emails. Emails received during the incident will be stored and delivered once the service is restored.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 15:16 UTC
[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 26/08/2026 06:16 UTC
End time : 26/08/2026 14:05 UTC
Root Cause : This incident was caused by the following maintenance operations
https://network.status-ovhcloud.com/incidents/p4g65d5jgtc1
https://network.status-ovhcloud.com/incidents/6dbt0pvkfxk6

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 14:10 UTC
Update - Please find an update of this incident below :

Update : This incident is also caused by the following maintenance: https://network.status-ovhcloud.com/incidents/6dbt0pvkfxk6
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 13:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 26/08/2026 06:16 UTC
Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their mailboxes.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/p4g65d5jgtc1
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 06:47 UTC
[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification
Completed - All services are operational.
Aug 26, 04:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 25/08/2026 23:00 UTC
End time : 26/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Aug 12, 08:16 UTC

Aug 25, 2026

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification
Completed - All services are operational.
Aug 25, 04:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.

Start time : 24/08/2026 23:00 UTC
End time : 25/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
Aug 6, 04:31 UTC

Aug 24, 2026

[GRA][Web Hosting] - Filerz2186 Cluster100 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 24/08/2026 17:55 UTC
End time : 24/08/2026 18:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 24, 18:36 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 24/08/2026 17:55 UTC
Impacted Service(s) : Some websites may temporarily experience slowness or be temporarily unavailable.
Customers Impact : Some customers may temporarily experience slowness or service interruptions when using their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 24, 18:16 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 21, 02:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 20/08/2026 23:00 UTC
End time : 21/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 9, 03:16 UTC
[GLOBAL][VoIP] - Softcall Maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 21, 00:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 20/08/2026 22:00 UTC
End time : 21/08/2026 00:30 UTC
Service impact : Provisioning for the Softcall service may experience temporary disruptions during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our VoIP infrastructure.

Thank you for your understanding.
Aug 20, 16:58 UTC
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