[GLOBAL][Domains] - Domains Name incident notification on .KI
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 07, 2026 - 09:21 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.
CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
Delivery email Operational
Operations Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Operational
90 days ago
97.37 % uptime
Today
Cluster151 Operational
90 days ago
97.37 % uptime
Today
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster126 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Cluster130 Operational
Cluster131 Operational
Redirect Operational
Cluster024 Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 29, 2026 23:00 - Jul 30, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 29/07/2026 23:00 UTC
End time : 30/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:28 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 30, 2026 23:00 - Jul 31, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 30/07/2026 23:00 UTC
End time : 31/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:31 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 3, 2026 23:00 - Aug 4, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 03/08/2026 23:00 UTC
End time : 04/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:10 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 4, 2026 23:00 - Aug 5, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 04/08/2026 23:00 UTC
End time : 05/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:24 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 5, 2026 23:00 - Aug 6, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 05/08/2026 23:00 UTC
End time : 06/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:27 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 6, 2026 23:00 - Aug 7, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 06/08/2026 23:00 UTC
End time : 07/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:30 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 10, 2026 23:00 - Aug 11, 2026 06:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 10/08/2026 23:00 UTC
End time : 11/08/2026 06:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:38 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 11, 2026 23:00 - Aug 12, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 11/08/2026 23:00 UTC
End time : 12/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:41 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 12, 2026 23:00 - Aug 13, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 12/08/2026 23:00 UTC
End time : 13/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:44 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 13, 2026 23:00 - Aug 14, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 13/08/2026 23:00 UTC
End time : 14/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:47 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 17, 2026 23:00 - Aug 18, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 17/08/2026 23:00 UTC
End time : 18/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:57 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 18, 2026 23:00 - Aug 19, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 18/08/2026 23:00 UTC
End time : 19/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 19, 2026 23:00 - Aug 20, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 19/08/2026 23:00 UTC
End time : 20/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:08 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 20, 2026 23:00 - Aug 21, 2026 04:00 UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 20/08/2026 23:00 UTC
End time : 21/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:16 UTC

Jul 29, 2026

[GLOBAL][Collaborative solutions] - MX Plan incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering for MX Plan has been resolved.

Start time : 29/07/2026 07:30 UTC
End time : 29/07/2026 12:10 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 29, 12:37 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer., which is causing temporary availability issue on some filerz services.

Here are some supplementary details :

Start time : 29/07/2026 07:30 UTC
Impacted Service(s) : Some server in the filerz227 are unavailable.
Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails.
Emails received during the incident will be stored and delivered after the incident is resolved.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 29, 07:36 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - We would like to inform you that the maintenance on our Collaborative solutions is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 29, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 28/07/2026 23:00 UTC
End time : 29/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 14:24 UTC

Jul 28, 2026

[GRA][Web Hosting] - Cluster024 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 27/07/2026 22:20 UTC
End time : 28/07/2026 01:05 UTC
Root Cause : This incident is caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 03:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in the specific GRA region.

Here are some supplementary details :

Start time : 27/07/2026 22:20 UTC
Impacted Service(s) : Cluster024 is experiencing latency.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster024.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 22:38 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - All services are operational.
Jul 28, 03:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 27/07/2026 23:00 UTC
End time : 28/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 14:05 UTC

Jul 27, 2026

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

[GRA][Web Hosting] - Cluster024 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 24/07/2026 16:00 UTC
End time : 24/07/2026 23:50 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 23:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 24/07/2026 16:00 UTC
Impacted Service(s) : Cluster024 is experiencing latency.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster024.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 16:52 UTC
[BHS/GRA][Web Hosting] - Multiple Clusters maintenance notification
Completed - The maintenance is now complete. Thank you for your patience and understanding.
Jul 24, 14:11 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 24/07/2026 18:00 UTC
Jul 17, 15:08 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 13, 14:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 14:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer in BHS and GRA regions.

Start time : 13/07/2026 11:00 UTC
End time : 17/07/2026 15:00 UTC
Service impact : Our services will be partially impacted, with expected latencies on management tasks (domain add/modification, configuration updates, etc.) as well as on some websites during the maintenance.
Linked to this maintenance : https://public-cloud.status-ovhcloud.com/incidents/m5qn00qgl9zh.

Thank you for your understanding.
Jul 13, 14:23 UTC
[GLOBAL][Internet Access] - SDSL / Delivery / ADSL / FTTH Incident Notification
Resolved - We had an incident on Internet Access offer which has now been resolved.

Here are some supplementary details :

Start time : 24/07/2026 07:00 UTC
End time : 24/07/2026 10:30 UTC
Impacted Service(s) : PPP authentication service experienced issues.
Customers Impact : Some customers experienced authentication issues when establishing PPP sessions.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Jul 24, 12:32 UTC
[GLOBAL][Collaborative solutions] - MX Plan /Email Pro /Hosted Exchange /Private Exchange incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 20/05/2026 08:42 UTC
End time : 23/07/2026 17:00 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 07:26 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams have taken security action on our infrastructure to fix the issue. Customers do not need to take any action.
Ongoing Actions : We are still awaiting a cumulative patch from Microsoft that is expected to address these issues for a definitive fix.
Here a link to follow more information : https://techcommunity.microsoft.com/blog/exchange/released-june-2026-exchange-server-security-updates/4524491
We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 13:02 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We are currently awaiting a patch from Microsoft that is expected to address these issues.
Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 12:46 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates.
Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 08:40 UTC
Identified - We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC
Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable.
Customers Impact : Customers may have the following issues :
OWA Print Calendar functionality might not work
OWA light mode does not work properly
Signature or images not displayed properly
Preview of attachments not working properly
Public calendar URLs generating error 500 in browser.
Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 09:05 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - We would like to inform you that the maintenance on our infrastructure maintenance is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 24, 02:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 23/07/2026 23:00 UTC
End time : 24/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:50 UTC

Jul 23, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 23, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 22/07/2026 23:00 UTC
End time : 23/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:47 UTC

Jul 22, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 03:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 UTC
Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 21/07/2026 23:00 UTC
End time : 22/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:43 UTC
[GRA][Web Hosting] - Cluster131 - Filerz1641 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 21/07/2026 21:55 UTC
End time : 22/07/2026 00:23 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 00:34 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster131 - Filerz1641.

Here are some supplementary details :

Start time : 21/07/2026 21:55 UTC
Impacted Service(s) : The Filerz1641 is unreachable on Web Hosting Cluster131.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1641 - Cluster131.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 22:08 UTC

Jul 21, 2026

[GRA][Web Hosting] - Cluster105 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 21/07/2026 10:05 UTC
End time : 21/07/2026 10:30 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 11:24 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering in the GRA region.

Here are some supplementary details :

Start time : 21/07/2026 10:05 UTC
Impacted Service(s) : Administrative task processing for Cluster105 is experiencing delays.
Customers Impact : Customers may experience delays, as all deliveries and hosting configuration changes are temporarily paused.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 11:01 UTC
[GLOBAL][Collaborative solutions] - MX Plan Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 21/07/2026 09:17 UTC
End time : 21/07/2026 09:46 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 10:13 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering in GLOBAL region.

Here are some supplementary details :

Start time : 21/07/2026 09:17 UTC
Impacted Service(s) : MX Plan mailboxes are temporarily unavailable.
Customer Impact : Customers are temporarily unable to access their mailboxes.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 09:48 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 21, 04:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 20/07/2026 23:00 UTC
End time : 21/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:38 UTC

Jul 20, 2026

[GLOBAL][Collaborative solutions] - Zimbra maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 20, 22:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:05 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Zimbra offer.

Start time : 20/07/2026 08:00 UTC
End time : 22/07/2026 12:00 UTC
Service impact : During the maintenance, Zimbra mailboxes will be temporarily unavailable for 5 minutes.
Please note that no mail will be lost during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions infrastructure for our Zimbra offer.

Thank you for your understanding.
Jul 20, 12:59 UTC
[GRA][Web Hosting] - Filerz277 Cluster113 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz277 - Cluster113 has been resolved.

Start time : 19/07/2026 22:41 UTC
End time : 20/07/2026 13:30 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 13:45 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The intervention on the affected RAID disks is still in progress.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 13:12 UTC
Identified - Please find an update of this incident below :

Start time : 19/07/2026 22:41 UTC
Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113.
Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz.
Root Cause : This incident is caused by a hardware issue.
The root cause has been identified as a RAID disks failure. The RAID reconstruction is expected to take between 5 and 6 hours. All websites hosted on filerz277 have been placed into maintenance mode until 20/07/2026 06:00 UTC.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 11:03 UTC
[GLOBAL][Web Hosting] - Multiple Clusters Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 16/07/2026 15:06 UTC
End time : 20/07/2026 07:08 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 07:09 UTC
Update - Please find below an update on the situation :

Update :
Our teams are still investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 18:15 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.

Here are some supplementary details :

Start time : 16/07/2026 15:06 UTC
Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting.
Customers Impact : Some customers may encounter 500 errors when trying to access their services.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 16:23 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

[FR][VoIP] - Softcall incident notification
Resolved - We are pleased to inform you that the incident affecting our Softcall offering has been resolved.

Start time : 13/07/2026 07:00 UTC
End time : 18/07/2026 12:00 UTC
Root Cause : This incident was caused by this maintenance : https://public-cloud.status-ovhcloud.com/incidents/m5qn00qgl9zh

We apologize for any inconvenience caused and appreciate your understanding.
Jul 18, 12:02 UTC
Investigating - We are currently experiencing an incident affecting our Softcall offering.

Please find the details of this incident below :
Start time : 13/07/2026 07:00 UTC
Impacted Service(s) : Softcall-related components on Public Cloud Instances are experiencing erratic behavior.
Customers Impact : Customers may experience intermittent issues or unstable behavior when using services relying on the affected Softcall components.
Ongoing Actions : Our teams are investigating the root cause of the issue and working to restore normal service behavior as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 12:21 UTC

Jul 17, 2026

[GRA1][Web Hosting] - Cluster024 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 17/07/2026 14:27 UTC
End time : 17/07/2026 15:55 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 15:58 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster024.

Here are some supplementary details :

Start time : 17/07/2026 14:27 UTC
Impacted Service(s) : An overload has been detected, causing unavailability and increased latency on Cluster024.
Customers Impact :Some customers are temporarily unable to access and use their websites hosted on Cluster024.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 14:43 UTC
[GLOBAL][Collaborative solutions] - MXPlan/Zimbra incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/07/2026 19:00 UTC
End time : 17/07/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 15:32 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 16/07/2026 19:00 UTC
Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Customers will receive a mail when their migration is finished.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 07:44 UTC
Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 07:39 UTC
[GRA][Web Hosting] - Cluster100 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster100 has been resolved.

Start time : 17/07/2026 01:24 UTC.
End time : 17/07/2026 03:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 08:58 UTC
Monitoring - We had an incident on our our Web Hosting offering and service has been fully restored since 17/07/2026 03:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 17/07/2026 01:24 UTC.
Impacted Service(s) : The Cluster100 was experiencing latency.
Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster100.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 03:49 UTC

Jul 16, 2026

[GRA][Web Hosting] - Filerz444 Cluster115 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 16, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer On filerz444 Cluster115.

Start time : 16/07/2026 21:00 UTC
End time : 16/07/2026 23:00 UTC
Service impact : During this maintenance window, a network maintenance will be performed. Websites will be temporarily inaccessible for 30 minutes.

Thank you for your understanding.
Jul 16, 15:03 UTC
[GLOBAL][Collaborative solutions] - EmailPro / Hosted Exchange / MX Plan Maintenance Notification
Completed - All services are operational.
Jul 16, 17:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:56 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer.

Start time : 14/07/2026 17:30 UTC
End time : 16/07/2026 17:00 UTC
Service impact : The Microsoft Exchange service may be experiencing intermittent unavailability or increased latency for EmailPro, Hosted Exchange and MX Plan.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions.

Thank you for your understanding.
Jul 15, 17:55 UTC
[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/07/2026 02:27 UTC
End time : 16/07/2026 08:10 UTC
Impacted Service(s) : Access to mailboxes was unavailable.
Customers Impact : Customers were currently unable to access their mailboxes, which means they cannot read, send, or manage their emails.
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 08:13 UTC
Identified - Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.


We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 06:46 UTC
Update - We are continuing to investigate this issue.
Jul 16, 06:45 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.

Here are some supplementary details :

Start time : 16/07/2026 02:27 UTC
Impacted Service(s) : Access to mailboxes is unavailable.
Customers Impact : Customers are currently unable to access their mailboxes, which means they cannot read, send, or manage their emails.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 02:54 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 16, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 15/07/2026 23:00 UTC
End time : 16/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:36 UTC

Jul 15, 2026

[GRA][Web Hosting] - Filerz561 Cluster114 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 15, 23:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer On filerz561 Cluster114.

Start time : 15/07/2026 21:00 UTC
End time : 15/07/2026 23:00 UTC
Service impact : During this maintenance window, a network maintenance will be performed. Websites will be temporarily inaccessible for 30 minutes.

Thank you for your understanding.
Jul 15, 16:31 UTC
[GRA][Web Hosting] - Cluster107 incident notification
Resolved - We had an incident on Web Hosting offering which has now been resolved.

Here are some supplementary details :

Start time : 15/07/2026 11:20 UTC
End time : 15/07/2026 11:40 UTC
Impacted Service(s) : Cluster107 was temporarily facing latency.
Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster107.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 15, 12:01 UTC
[GLOBAL][Collaborative solutions] - EmailPro / Hosted Exchange / MX Plan Maintenance Notification
Completed - The scheduled maintenance is still in progress and can be followed at : https://web-cloud.status-ovhcloud.com/incidents/51yr433gdy0b
Jul 15, 10:40 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 14, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:42 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer.

Start time : 14/07/2026 17:30 UTC
End time : 15/07/2026 10:00 UTC
Service impact : The Microsoft Exchange service may be experiencing intermittent unavailability or increased latency for EmailPro, Hosted Exchange and MX Plan.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions.

Thank you for your understanding.
Jul 14, 18:40 UTC
[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification
Completed - We would like to inform you that the maintenance on our MX Plan Filerz is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 15, 02:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 14/07/2026 23:00 UTC
End time : 15/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:31 UTC
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