Web Cloud Status

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[BHS/GRA][Web Hosting] - Multiple Clusters maintenance notification

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 24/07/2026 18:00 UTC
Jul 17, 2026 - 15:08 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 13, 2026 - 14:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 2026 - 14:25 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer in BHS and GRA regions.

Start time : 13/07/2026 11:00 UTC
End time : 17/07/2026 15:00 UTC
Service impact : Our services will be partially impacted, with expected latencies on management tasks (domain add/modification, configuration updates, etc.) as well as on some websites during the maintenance.
Linked to this maintenance : https://public-cloud.status-ovhcloud.com/incidents/m5qn00qgl9zh.

Thank you for your understanding.
Jul 13, 2026 14:25 - Jul 24, 2026 21:25 UTC

[GLOBAL][Domains] - Domains Name incident notification on .KI

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 07, 2026 - 09:21 UTC

[GLOBAL][Collaborative solutions] - MX Plan /Email Pro /Hosted Exchange /Private Exchange incident notification

Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams have taken security action on our infrastructure to fix the issue. Customers do not need to take any action.
Ongoing Actions : We are still awaiting a cumulative patch from Microsoft that is expected to address these issues for a definitive fix.
Here a link to follow more information : https://techcommunity.microsoft.com/blog/exchange/released-june-2026-exchange-server-security-updates/4524491
We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 2026 - 13:02 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We are currently awaiting a patch from Microsoft that is expected to address these issues.
Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 2026 - 12:46 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates.
Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 2026 - 08:40 UTC

Identified - We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC
Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable.
Customers Impact : Customers may have the following issues :
OWA Print Calendar functionality might not work
OWA light mode does not work properly
Signature or images not displayed properly
Preview of attachments not working properly
Public calendar URLs generating error 500 in browser.
Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 09:05 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Hosted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || MX Plan Under Maintenance

Mailbox Access Operational

Mail Flow Operational

Operations Under Maintenance

Collaborative solutions || Office Operational

Operations Operational

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

Delivery email Operational

Operations Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Operational

Registration Operational

Renew Operational

Transfer Operational

Restore Operational

Delete Operational

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Operational

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Web Hosting || Datacenter BHS Partial Outage

90 days ago

96.71 % uptime

Today

Cluster151 Partial Outage

90 days ago

96.71 % uptime

Today

Redirect Under Maintenance

Web Hosting || Datacenter GRA Partial Outage

Cluster100 Partial Outage

Cluster102 Partial Outage

Cluster103 Partial Outage

Cluster105 Under Maintenance

Cluster106 Partial Outage

Cluster107 Partial Outage

Cluster110 Partial Outage

Cluster111 Partial Outage

Cluster112 Partial Outage

Cluster113 Operational

Cluster114 Partial Outage

Cluster115 Under Maintenance

Cluster117 Partial Outage

Cluster120 Partial Outage

Cluster121 Partial Outage

Cluster123 Partial Outage

Cluster124 Partial Outage

Cluster126 Partial Outage

Cluster127 Partial Outage

Cluster128 Partial Outage

Cluster129 Partial Outage

Cluster130 Partial Outage

Cluster131 Partial Outage

Redirect Under Maintenance

Cluster024 Operational

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `23`, `2026` `23:00` - Jul `24`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 23/07/2026 23:00 UTC
End time : 24/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 13:50 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `27`, `2026` `23:00` - Jul `28`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 27/07/2026 23:00 UTC
End time : 28/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:05 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `28`, `2026` `23:00` - Jul `29`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 28/07/2026 23:00 UTC
End time : 29/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:24 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `29`, `2026` `23:00` - Jul `30`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 29/07/2026 23:00 UTC
End time : 30/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:28 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `30`, `2026` `23:00` - Jul `31`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 30/07/2026 23:00 UTC
End time : 31/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 08, 2026 - 14:31 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `3`, `2026` `23:00` - Aug `4`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 03/08/2026 23:00 UTC
End time : 04/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:10 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `4`, `2026` `23:00` - Aug `5`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 04/08/2026 23:00 UTC
End time : 05/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:24 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `5`, `2026` `23:00` - Aug `6`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 05/08/2026 23:00 UTC
End time : 06/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:27 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `6`, `2026` `23:00` - Aug `7`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 06/08/2026 23:00 UTC
End time : 07/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:30 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `10`, `2026` `23:00` - Aug `11`, `2026` `06:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 10/08/2026 23:00 UTC
End time : 11/08/2026 06:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:38 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `11`, `2026` `23:00` - Aug `12`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 11/08/2026 23:00 UTC
End time : 12/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:41 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `12`, `2026` `23:00` - Aug `13`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 12/08/2026 23:00 UTC
End time : 13/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:44 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `13`, `2026` `23:00` - Aug `14`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 13/08/2026 23:00 UTC
End time : 14/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:47 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `17`, `2026` `23:00` - Aug `18`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 17/08/2026 23:00 UTC
End time : 18/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 02:57 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `18`, `2026` `23:00` - Aug `19`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 18/08/2026 23:00 UTC
End time : 19/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `19`, `2026` `23:00` - Aug `20`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 19/08/2026 23:00 UTC
End time : 20/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:08 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `20`, `2026` `23:00` - Aug `21`, `2026` `04:00` UTC

As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 20/08/2026 23:00 UTC
End time : 21/08/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Posted on Jul 09, 2026 - 03:16 UTC

Past Incidents

Jul 23, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 23, 04:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 UTC

Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 22/07/2026 23:00 UTC
End time : 23/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:47 UTC

Jul 22, 2026

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 22, 03:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:00 UTC

Scheduled - As part of our responsibilities for Mail filerz, we will be performing infrastructure maintenance.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 21/07/2026 23:00 UTC
End time : 22/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:43 UTC

[GRA][Web Hosting] - Cluster131 - Filerz1641 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 21/07/2026 21:55 UTC
End time : 22/07/2026 00:23 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 00:34 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster131 - Filerz1641.

Here are some supplementary details :

Start time : 21/07/2026 21:55 UTC
Impacted Service(s) : The Filerz1641 is unreachable on Web Hosting Cluster131.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1641 - Cluster131.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 22:08 UTC

Jul 21, 2026

[GRA][Web Hosting] - Cluster105 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 21/07/2026 10:05 UTC
End time : 21/07/2026 10:30 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 11:24 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering in the GRA region.

Here are some supplementary details :

Start time : 21/07/2026 10:05 UTC
Impacted Service(s) : Administrative task processing for Cluster105 is experiencing delays.
Customers Impact : Customers may experience delays, as all deliveries and hosting configuration changes are temporarily paused.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 11:01 UTC

[GLOBAL][Collaborative solutions] - MX Plan Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 21/07/2026 09:17 UTC
End time : 21/07/2026 09:46 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 10:13 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering in GLOBAL region.

Here are some supplementary details :

Start time : 21/07/2026 09:17 UTC
Impacted Service(s) : MX Plan mailboxes are temporarily unavailable.
Customer Impact : Customers are temporarily unable to access their mailboxes.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 09:48 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 21, 04:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 20/07/2026 23:00 UTC
End time : 21/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:38 UTC

Jul 20, 2026

[GLOBAL][Collaborative solutions] - Zimbra maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 20, 22:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:05 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Zimbra offer.

Start time : 20/07/2026 08:00 UTC
End time : 22/07/2026 12:00 UTC
Service impact : During the maintenance, Zimbra mailboxes will be temporarily unavailable for 5 minutes.
Please note that no mail will be lost during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions infrastructure for our Zimbra offer.

Thank you for your understanding.
Jul 20, 12:59 UTC

[GRA][Web Hosting] - Filerz277 Cluster113 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Filerz277 - Cluster113 has been resolved.

Start time : 19/07/2026 22:41 UTC
End time : 20/07/2026 13:30 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 13:45 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The intervention on the affected RAID disks is still in progress.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 13:12 UTC

Identified - Please find an update of this incident below :

Start time : 19/07/2026 22:41 UTC
Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113.
Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz.
Root Cause : This incident is caused by a hardware issue.
The root cause has been identified as a RAID disks failure. The RAID reconstruction is expected to take between 5 and 6 hours. All websites hosted on filerz277 have been placed into maintenance mode until 20/07/2026 06:00 UTC.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 11:03 UTC

[GLOBAL][Web Hosting] - Multiple Clusters Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 16/07/2026 15:06 UTC
End time : 20/07/2026 07:08 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 07:09 UTC

Update - Please find below an update on the situation :

Update :
Our teams are still investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 18:15 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.

Here are some supplementary details :

Start time : 16/07/2026 15:06 UTC
Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting.
Customers Impact : Some customers may encounter 500 errors when trying to access their services.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 16:23 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

[FR][VoIP] - Softcall incident notification

Resolved - We are pleased to inform you that the incident affecting our Softcall offering has been resolved.

Start time : 13/07/2026 07:00 UTC
End time : 18/07/2026 12:00 UTC
Root Cause : This incident was caused by this maintenance : https://public-cloud.status-ovhcloud.com/incidents/m5qn00qgl9zh

We apologize for any inconvenience caused and appreciate your understanding.
Jul 18, 12:02 UTC

Investigating - We are currently experiencing an incident affecting our Softcall offering.

Please find the details of this incident below :
Start time : 13/07/2026 07:00 UTC
Impacted Service(s) : Softcall-related components on Public Cloud Instances are experiencing erratic behavior.
Customers Impact : Customers may experience intermittent issues or unstable behavior when using services relying on the affected Softcall components.
Ongoing Actions : Our teams are investigating the root cause of the issue and working to restore normal service behavior as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 12:21 UTC

Jul 17, 2026

[GRA1][Web Hosting] - Cluster024 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 17/07/2026 14:27 UTC
End time : 17/07/2026 15:55 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 15:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster024.

Here are some supplementary details :

Start time : 17/07/2026 14:27 UTC
Impacted Service(s) : An overload has been detected, causing unavailability and increased latency on Cluster024.
Customers Impact :Some customers are temporarily unable to access and use their websites hosted on Cluster024.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 14:43 UTC

[GLOBAL][Collaborative solutions] - MXPlan/Zimbra incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/07/2026 19:00 UTC
End time : 17/07/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 15:32 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 16/07/2026 19:00 UTC
Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Customers will receive a mail when their migration is finished.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 07:44 UTC

Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 07:39 UTC

[GRA][Web Hosting] - Cluster100 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster100 has been resolved.

Start time : 17/07/2026 01:24 UTC.
End time : 17/07/2026 03:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 08:58 UTC

Monitoring - We had an incident on our our Web Hosting offering and service has been fully restored since 17/07/2026 03:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 17/07/2026 01:24 UTC.
Impacted Service(s) : The Cluster100 was experiencing latency.
Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster100.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 03:49 UTC

Jul 16, 2026

[GRA][Web Hosting] - Filerz444 Cluster115 Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jul 16, 21:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer On filerz444 Cluster115.

Start time : 16/07/2026 21:00 UTC
End time : 16/07/2026 23:00 UTC
Service impact : During this maintenance window, a network maintenance will be performed. Websites will be temporarily inaccessible for 30 minutes.

Thank you for your understanding.
Jul 16, 15:03 UTC

[GLOBAL][Collaborative solutions] - EmailPro / Hosted Exchange / MX Plan Maintenance Notification

Completed - All services are operational.
Jul 16, 17:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 18:01 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 15, 18:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:56 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer.

Start time : 14/07/2026 17:30 UTC
End time : 16/07/2026 17:00 UTC
Service impact : The Microsoft Exchange service may be experiencing intermittent unavailability or increased latency for EmailPro, Hosted Exchange and MX Plan.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions.

Thank you for your understanding.
Jul 15, 17:55 UTC

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/07/2026 02:27 UTC
End time : 16/07/2026 08:10 UTC
Impacted Service(s) : Access to mailboxes was unavailable.
Customers Impact : Customers were currently unable to access their mailboxes, which means they cannot read, send, or manage their emails.
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 08:13 UTC

Identified - Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 06:46 UTC

Update - We are continuing to investigate this issue.
Jul 16, 06:45 UTC

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.

Here are some supplementary details :

Start time : 16/07/2026 02:27 UTC
Impacted Service(s) : Access to mailboxes is unavailable.
Customers Impact : Customers are currently unable to access their mailboxes, which means they cannot read, send, or manage their emails.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 02:54 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 16, 04:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 15/07/2026 23:00 UTC
End time : 16/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:36 UTC

Jul 15, 2026

[GRA][Web Hosting] - Filerz561 Cluster114 Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jul 15, 23:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer On filerz561 Cluster114.

Start time : 15/07/2026 21:00 UTC
End time : 15/07/2026 23:00 UTC
Service impact : During this maintenance window, a network maintenance will be performed. Websites will be temporarily inaccessible for 30 minutes.

Thank you for your understanding.
Jul 15, 16:31 UTC

[GRA][Web Hosting] - Cluster107 incident notification

Resolved - We had an incident on Web Hosting offering which has now been resolved.

Here are some supplementary details :

Start time : 15/07/2026 11:20 UTC
End time : 15/07/2026 11:40 UTC
Impacted Service(s) : Cluster107 was temporarily facing latency.
Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster107.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 15, 12:01 UTC

[GLOBAL][Collaborative solutions] - EmailPro / Hosted Exchange / MX Plan Maintenance Notification

Completed - The scheduled maintenance is still in progress and can be followed at : https://web-cloud.status-ovhcloud.com/incidents/51yr433gdy0b
Jul 15, 10:40 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 14, 19:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:42 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer.

Start time : 14/07/2026 17:30 UTC
End time : 15/07/2026 10:00 UTC
Service impact : The Microsoft Exchange service may be experiencing intermittent unavailability or increased latency for EmailPro, Hosted Exchange and MX Plan.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions.

Thank you for your understanding.
Jul 14, 18:40 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - We would like to inform you that the maintenance on our MX Plan Filerz is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 15, 02:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 14/07/2026 23:00 UTC
End time : 15/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 8, 13:31 UTC

Jul 14, 2026

[GLOBAL][Domains] - Domains Name incident notification on .DE

Resolved - We are pleased to inform you that the incident affecting our .DE Domains offering has been resolved.

Start time : 09/07/2026 15:00 UTC
End time : 14/07/2026 09:00 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 10:07 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.

Here are some supplementary details :

Start time : 09/07/2026 15:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 15:30 UTC

[GRA][Web Hosting] - Filerz398 Cluster107 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 14/05/2026 04:16 UTC
End time : 14/07/2026 04:18 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 04:33 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz398 Cluster107.

Here are some supplementary details :

Start time : 14/05/2026 04:16 UTC
Impacted Service(s) : Filerz398 is unreachable on the Cluster107.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 04:22 UTC

Jul 13, 2026

Jul 12, 2026

No incidents reported.

Jul 11, 2026

[GRA][Web Hosting] - Cluster124 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 10/07/2026 15:20 UTC
End time : 11/07/2026 01:02 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 01:09 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster124.

Here are some supplementary details :

Start time : 10/07/2026 15:20 UTC
Impacted Service(s) : Cluster124 is temporarily facing latency.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster124.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 16:14 UTC

Jul 10, 2026

[GLOBAL][Collaborative solutions] - MXPlan/Zimbra incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 10/07/2026 07:00 UTC
End time : 10/07/2026 14:39 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 14:49 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 10/07/2026 07:00 UTC
Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Customers will receive a mail when their migration is finished.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 06:01 UTC

[GRA][Web Hosting] - Cluster100 incident notification

Resolved - We had an incident on Web Hosting offer on Cluster100 which has now been resolved.

Here are some supplementary details :

Start time : 10/07/2026 07:30 UTC
End time : 10/07/2026 11:30 UTC
Impacted Service(s) : Some websites hosted on Cluster100 were temporarily unavailable.
Customers Impact : Some customers having websites hosted on Cluster100 were temporarily unable to access them.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Jul 10, 12:13 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 09/07/2026 23:00 UTC
End time : 10/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 1, 13:28 UTC

[GRA][Web Hosting] - Filerz561 Cluster114 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 09/07/2026 23:30 UTC
End time : 10/07/2026 01:22 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 01:52 UTC

Identified - We are currently experiencing an incident affecting our Web Hosting offering on the Filerz561 Cluster114.
The root cause has been identified.

Please find the details of this incident below :
Start time : 09/07/2026 23:30 UTC
Impacted Service(s) : Filerz561 is unreachable on Web Hosting Cluster114.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 23:57 UTC

Jul 9, 2026

[GLOBAL][Collaborative solutions] - MXPlan/Zimbra incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering for MX Plan and Zimbra has been resolved.

Start time : 09/07/2026 07:00 UTC
End time : 09/07/2026 15:27 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 15:35 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 09/07/2026 07:00 UTC
Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Customers will receive a mail when their migration is finished.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 07:34 UTC

[GLOBAL][Domains] - Domains Name incident notification on .DK

Resolved - We are pleased to inform you that the incident affecting our Domains offering has been resolved.

Start time : 06/07/2026 08:20 UTC
End time : 09/07/2026 08:06 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 08:07 UTC

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.

Here are some supplementary details :

Start time : 06/07/2026 08:20 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 6, 08:28 UTC

[GLOBAL][Collaborative solutions] - MXPlan/Zimbra incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 08/07/2026 07:00 UTC
End time : 09/07/2026 07:00 UTC
Root Cause : This incident is caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 07:37 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 08/07/2026 07:00 UTC
Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Customers will receive a mail when their migration is finished.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 09:06 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - All services are operational.
Jul 9, 03:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our MX Plan Filerz.
The maintenance will update the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Start time : 08/07/2026 23:00 UTC
End time : 09/07/2026 04:00 UTC
Service impact : The service will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Mail filerz.

Thank you for your understanding.
Jul 1, 13:26 UTC

About This Site

Related

Scheduled Maintenance

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 23, 2026 23:00 - Jul 24, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 27, 2026 23:00 - Jul 28, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 28, 2026 23:00 - Jul 29, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 29, 2026 23:00 - Jul 30, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul 30, 2026 23:00 - Jul 31, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 3, 2026 23:00 - Aug 4, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 4, 2026 23:00 - Aug 5, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 5, 2026 23:00 - Aug 6, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 6, 2026 23:00 - Aug 7, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 10, 2026 23:00 - Aug 11, 2026 06:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 11, 2026 23:00 - Aug 12, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 12, 2026 23:00 - Aug 13, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 13, 2026 23:00 - Aug 14, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 17, 2026 23:00 - Aug 18, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 18, 2026 23:00 - Aug 19, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 19, 2026 23:00 - Aug 20, 2026 04:00 UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug 20, 2026 23:00 - Aug 21, 2026 04:00 UTC

Past Incidents

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `23`, `2026` `23:00` - Jul `24`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `27`, `2026` `23:00` - Jul `28`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `28`, `2026` `23:00` - Jul `29`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `29`, `2026` `23:00` - Jul `30`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz maintenance notification Jul `30`, `2026` `23:00` - Jul `31`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `3`, `2026` `23:00` - Aug `4`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `4`, `2026` `23:00` - Aug `5`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `5`, `2026` `23:00` - Aug `6`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `6`, `2026` `23:00` - Aug `7`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `10`, `2026` `23:00` - Aug `11`, `2026` `06:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `11`, `2026` `23:00` - Aug `12`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `12`, `2026` `23:00` - Aug `13`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `13`, `2026` `23:00` - Aug `14`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `17`, `2026` `23:00` - Aug `18`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `18`, `2026` `23:00` - Aug `19`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `19`, `2026` `23:00` - Aug `20`, `2026` `04:00` UTC

[GRA][Collaborative solutions] - MX Plan Filerz Maintenance Notification Aug `20`, `2026` `23:00` - Aug `21`, `2026` `04:00` UTC