OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - 1230 databases are now running MySQL 8.0 on cluster eu010.
Jul 11, 2024 - 10:16 UTC
Update - Update : Our teams have updated 120 databases
Jul 10, 2024 - 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 2024 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases.

This may temporarily affect availability.

Start time : 10/07/2024 08:00 UTC
End time : 30/09/2024 12:00 UTC
Service impact : A 1 minute downtime is expected.
Service improvement : We are going to upgrade MySQL 5.7 to MySQL 8.0. The upgrades will occur every Monday, Tuesday, Wednesday and Thursday.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

The maintenance work will be carried out in 2 phases.
The first phase will begin on:
Start time : 10/07/2024 08:00 UTC
End time : 25/07/2024 12:00 UTC

The second phase will begin on:
Start time : 12/08/2024 08:00 UTC
End time : 30/09/2024 12:00 UTC
Progress will be posted here.

Thank you for your understanding.

Jul 10, 2024 08:00 - Sep 30, 2024 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2024 - 16:10 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 08/04/2024 16:10 UTC
End time : 30/08/2024 16:15 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.

Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
Billing Operational
Provisioning Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Under Maintenance
ca001 Under Maintenance
Web Hosting || Databases GRA Under Maintenance
eu001 Under Maintenance
eu002 Under Maintenance
eu004 Under Maintenance
eu007 Under Maintenance
eu008 Under Maintenance
eu009 Under Maintenance
eu010 Under Maintenance
eu011 Under Maintenance
eu013 Under Maintenance
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster001 Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster022 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster033 Operational
Cluster060 Operational
Cluster090 Operational
Cluster100 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 15/07/2024 07:00 UTC
End time : 15/07/2024 11:00 UTC
Service impact : Access to logs will not be possible for 60 minutes during the maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2024 - 21:17 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 16/07/2024 07:00 UTC
End time : 16/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:22 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 17/07/2024 07:00 UTC
End time : 17/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:27 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 18/07/2024 07:00 UTC
End time : 18/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:32 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 22/07/2024 07:00 UTC
End time : 22/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:38 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 23/07/2024 07:00 UTC
End time : 23/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:47 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 24/07/2024 07:00 UTC
End time : 24/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 20:57 UTC
[GRA2][Web Hosting] - logs Cluster031 Jul 25, 2024 07:00-11:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 25/07/2024 07:00 UTC
End time : 25/07/2024 11:00 UTC
Service impact : Access to logs won't be possible for 60 minutes during this maintenance.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Posted on Jul 10, 2024 - 21:00 UTC
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 11:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 11/07/2024 07:00 UTC
End time : 11/07/2024 11:00 UTC
Service impact : Access to logs will not be possible during this maintenances.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Jul 5, 18:01 UTC
Resolved - Start time : 11/07/2024 03:11 UTC
End time : 11/07/2024 06:53 UTC
Service impact : The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on a hardware.

Jul 11, 07:11 UTC
Update - We are continuing to work on a fix for this issue.
Jul 11, 05:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 04:45 UTC
Investigating - Start time : 11/07/2024 03:11 UTC
Service impact : Websites are temporarily unreachable on filerz37
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jul 11, 03:36 UTC
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 19:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 10/07/2024 19:00 UTC
End time : 10/07/2024 21:00 UTC
Service impact : None
Service improvement : Our teams will update our SBC interconnection servers to introduce new features following the evolution of French regulations.

Thank you for your understanding.

Jul 3, 20:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 10/07/2024 07:00 UTC
End time : 10/07/2024 11:00 UTC
Service impact : Access to logs will not be possible during this maintenances.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Jul 5, 17:57 UTC
Resolved - Start time : 09/07/2024 22:00 UTC
End time : 10/07/2024 02:16 UTC
Root cause : We had a technical issue with our domain provider
Our technical teams resolved the issue. All impacted services are now operational.

Jul 10, 10:28 UTC
Monitoring - Ongoing actions : The issue has been fixed.
Our teams are currently monitoring the situation.

Jul 10, 01:01 UTC
Update - Our technical teams and our provider fixed the root cause that caused the incident.
It may take 1 hour for the impact to be totally cleared.

Jul 10, 00:33 UTC
Identified - Our technical teams identified the root cause of the incident and are currently working with our registrar to solve the issue.
Jul 10, 00:09 UTC
Investigating - Start time : 09/07/2024 22:00 UTC
Service impact : .us domain names are temporarily unavailable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jul 9, 22:36 UTC
Jul 9, 2024
Resolved - Start time : 03/07/2024 00:00 UTC
End time : 09/07/2024 13:20 UTC
Root cause : Incident due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 9, 13:36 UTC
Monitoring - Ongoing actions : Our technical teams implemented a temporary fix.
Automatic SSL key regeneration for Let's Encrypt is available again.
Our technical teams are currently working on the definitive fix

Jul 8, 16:35 UTC
Identified - Root cause : Software issue
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working on a fix to solve the issue.
Update will be posted as significant progress is made

Jul 8, 15:47 UTC
Investigating - Start time : 03/07/2024 00:00 UTC
Service impact : Automatic SSL keys regeneration for Let's Encrypt is temporarily unavailable
Workaround: Customers can manually regenerate SSL keys from the Manager
Ongoing actions : Our technical teams are currently working to solve the issue.
Update will be posted as significant progress is made

Jul 8, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 11:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 09/07/2024 07:00 UTC
End time : 09/07/2024 11:00 UTC
Service impact : Access to logs will not be possible during this maintenances.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Jul 4, 22:04 UTC
Jul 8, 2024
Resolved - Start time : 08/07/2024 20:07 UTC
End time : 08/07/2024 21:20 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Jul 8, 21:25 UTC
Investigating - Start time : 08/07/2024 20:07 UTC
Service impact : Traffic through Orange Belgium is unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jul 8, 20:58 UTC
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Resolved - Start time : 04/07/2024 21:12 UTC
End time : 04/07/2024 23:12 UTC
Root cause : Hardware malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jul 4, 23:21 UTC
Identified - Start time : 04/07/2024 21:12 UTC
Service impact : Customers may have some latencies.
Root cause : Hardware malfunction
Ongoing actions : Our team is working to fix the issue.

Jul 4, 21:55 UTC
Resolved - Start time : 04/07/2024 16:43 UTC
End time : 04/07/2024 20:19 UTC
Root cause : Hardware malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jul 4, 20:21 UTC
Update - We are continuing to work on a fix for this issue.
Jul 4, 18:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 4, 17:55 UTC
Investigating - Start time : 04/07/2024 16:43 UTC
Service impact : Websites are unreachable on Filerz1623.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jul 4, 17:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 11:52 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 03/07/2024 11:00 UTC

Jul 4, 09:09 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done

Jul 4, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

Start time : 04/07/2024 07:00 UTC
End time : 04/07/2024 08:30 UTC
Service impact : The filerz will have a downtime of 60min during the migration.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jul 3, 05:04 UTC
Scheduled - Start time : 03/07/2024 07:00 UTC
End time : 03/07/2024 08:30 UTC
Service impact : The filerz will have a downtime of 60min during the migration.
Service improvement : We are going to update the log servers (web hosting servers) to a newer and more stable version.
The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Jun 27, 08:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web PaaS offer.

Start time : 04/07/2024 01:00 UTC
End time : 04/07/2024 02:00 UTC
Service impact : All projects and environments will continue to function during the upgrade; however, Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.
Service improvement : Our partner communicated to OVHcloud that they will be doing a maintenance on OVHCLOUD-FR-1 region to release the latest features, bug fixes and performance updates.

Jun 26, 00:27 UTC
Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 22:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:00 UTC
Update - New start time : 03/07/2024 21:00 UTC
New end time : 03/07/2024 22:30 UTC

Jul 3, 15:42 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure offer.

This may temporarily affect availability.

Start time : 03/07/2024 20:00 UTC
End time : 03/07/2024 21:30 UTC
Service impact : The filerz will have a downtime of 30min during the migration
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Thank you for your understanding.

Jun 22, 00:47 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VOIP offer.

Start time : 03/07/2024 19:00 UTC
End time : 03/07/2024 21:00 UTC
Service impact : None
Service improvement : Our teams will update our SBC interconnection servers to introduce new features following the evolution of French regulations.

Jul 1, 21:24 UTC
Resolved - Start time : 03/07/2024 06:55 UTC
End time : 03/07/2024 07:55 UTC
Root cause : This incident was due to a storage issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 3, 08:07 UTC
Investigating - Start time : 03/07/2024 06:55 UTC
Service impact : Websites are unreachable on filerz549. Websites slowness on cluster011.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Jul 3, 07:38 UTC
Jul 2, 2024
Completed - The scheduled maintenance has been completed.
Jul 2, 07:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web PaaS offer.

Start time : 02/07/2024 00:00 UTC
End time : 02/07/2024 07:00 UTC
Service impact : All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
Service improvement : Our partner communicated to OVHcloud that they will be doing a maintenance on OVHCLOUD-FR-1 region to release the latest features, bug fixes and performance updates.
Please do not hesitate to contact us via our support channels with any questions or concerns.

Jun 26, 00:39 UTC
Jul 1, 2024
Resolved - Start time : 01/07/2024 02:45 UTC
End time : 01/07/2024 03:15 UTC
Service impact : Websites hosted on Cluster024 might have been slow or unreachable
Root cause : Hardware issue
Our technical teams resolved the issue. All impacted services are now operational.

Jul 1, 03:27 UTC
Investigating - Start time : 01/07/2024 02:45 UTC
Service impact : Websites hosted on Cluster024 might be slow or unreachable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Jul 1, 03:15 UTC
Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.