OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - To work around this issue, download the document, and then use the Microsoft Office desktop applications to view or edit it.
We are continuing to work on a fix for this issue.

Apr 10, 2024 - 15:03 UTC
Update - We are continuing to work on a fix for this issue.
Mar 25, 2024 - 10:14 UTC
Identified - Start time : 13/03/2024 00:00 UTC
Service impact : Following an mandatory update from Microsoft, adding templates to Exchange-based services and previewing Excel or Word documents is temporarily not functioning on OWA (Outlook on the web). Links for shared calendars is temporarily not functioning.
Root cause : Software issue
Ongoing actions : We are working with Microsoft to fix this issue.
Update will be post as significant progress is made.

Mar 25, 2024 - 09:56 UTC
Update - We are continuing to work on a fix for this issue.
Apr 10, 2024 - 15:22 UTC
Update - Our technical teams are working with our partner to solve the issue.
Update will be posted as significant progress is made.

Mar 19, 2024 - 14:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 2024 - 09:11 UTC
Investigating - Start time : 14/03/2024 14:00 UTC
Service impact : Microsoft Outlook product is facing an issue that prevent clients to perform a search. Application like OWA, ActiveSync are working without impact. We are investingating with Microsoft to identify the root cause of this issue.
Ongoing actions : Investigating
Workaround : Temporary you can disable the ServerAssistedSearch by creating registry key base on the schema bellow.

• Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search
• Value name: DisableServerAssistedSearch
• Value type: REG_DWORD
• Value: 1

Please remember that altering registry key require creation of backup and done incorrectly can damage your computer.

Thank you for your trust. Security and protection of your data remain our highest priority, and it is in this frame of mind that we have been operating for years.

Mar 14, 2024 - 14:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2024 - 16:10 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 08/04/2024 16:10 UTC
End time : 30/08/2024 16:15 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.

Apr 8, 2024 16:10 - Aug 30, 2024 16:15 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Partial Outage
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Partial Outage
Delivery Operational
Collaborative solutions || Hosted Exchange Partial Outage
Reception Operational
Delivery email Operational
Mailbox Access Partial Outage
Redirection Operational
User Group Operational
Webmail Partial Outage
Delivery Operational
Collaborative solutions || MX Plan Partial Outage
Reception Operational
Delivery email Operational
Mailbox Access Under Maintenance
Redirection Operational
Webmail Partial Outage
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Partial Outage
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Partial Outage
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
Billing Operational
Provisioning Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster022 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster033 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 22/04/2024 20:30 UTC
End time : 22/04/2024 22:00 UTC
Service impact : Filerz768 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz768 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:02 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 22/04/2024 21:30 UTC
End time : 22/04/2024 23:30 UTC
Service impact : Filerz1598 and Filerz1812 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1598 and Filerz1812 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:05 UTC
[GRA2][Web Hosting] - Cluster031 - Filerz1811 - Filerz1810 Apr 22, 2024 23:00 - Apr 23, 2024 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 22/04/2024 23:00 UTC
End time : 23/04/2024 01:00 UTC
Service impact : Filerz1811 and Filerz1810 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1811 and Filerz1810 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:28 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 23/04/2024 20:30 UTC
End time : 23/04/2024 22:00 UTC
Service impact : Filerz707 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz707 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:10 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 23/04/2024 21:30 UTC
End time : 23/04/2024 23:30 UTC
Service impact : Filerz1597 and Filerz1813 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1597 and Filerz1813 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:13 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 23/04/2024 23:00 UTC
End time : 24/04/2024 01:00 UTC
Service impact : Filerz1048 and Filerz169 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1048 and Filerz169 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:23 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 24/04/2024 20:30 UTC
End time : 24/04/2024 22:00 UTC
Service impact : Filerz71 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz71 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:43 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 24/04/2024 21:30 UTC
End time : 24/04/2024 23:30 UTC
Service impact : Filerz212 and Filerz196 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz212 and Filerz196 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:19 UTC
[GRA2][Web Hosting] - Cluster023/Cluster020 - Filerz98/Filerz49 Apr 24, 2024 23:00 - Apr 25, 2024 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 24/04/2024 23:00 UTC
End time : 25/04/2024 01:00 UTC
Service impact : Filerz98 and Filerz49 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz98 and Filerz49 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:32 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 25/04/2024 20:30 UTC
End time : 25/04/2024 22:00 UTC
Service impact : Filerz918 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz918 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:50 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 25/04/2024 21:30 UTC
End time : 25/04/2024 23:30 UTC
Service impact : Filerz51 and Filerz125 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz51 and Filerz125 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 18, 2024 - 17:37 UTC
[GRA][Web Hosting] - filerz178 filerz287 Apr 25, 2024 23:00 - Apr 26, 2024 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 25/04/2024 23:00 UTC
End time : 26/04/2024 01:00 UTC
Service impact : Filerz will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate server1839 and server1845 to keep our infrastructure up-to-date

Thank you for your understanding.

Posted on Apr 19, 2024 - 22:14 UTC
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Carrier SIP offer.

This may temporarily affect Latency.

Start time : 19/04/2024 17:00 UTC
End time : 19/04/2024 18:00 UTC
Service impact : Latency might be observed on calls
Service improvement : As part of our continuous improvement policy of our VoIP infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.

Apr 19, 14:02 UTC
Resolved - Start time : 18/04/2024 18:20 UTC
End time : 18/04/2024 19:25 UTC
Service impact : Slowness was observed on hosted websites on Cluster029
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 19, 13:33 UTC
Monitoring - Start time : 18/04/2024 18:20 UTC
Service impact : Slowness on hosted websites on Cluster029
Root cause : Network issue
Ongoing actions : Monitoring
There is no more impact since 19h25 UTC but we are monitoring the situation for the time being.

Apr 19, 00:47 UTC
Identified - Start time : 18/04/2024 18:20 UTC
Service impact : Slowness on hosted websites on Cluster029
Root cause : Network issue
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 18, 19:30 UTC
Resolved - Start time : 19/04/2024 08:47 UTC
End time : 19/04/2024 10:05 UTC
Root cause : Incident due to a software failure
Our technical teams resolved the issue. All impacted services are now operational.

Apr 19, 10:18 UTC
Identified - Due to a software failure, website hosted on filerz729 are unreachable.
A fix is being implemented.

Apr 19, 08:59 UTC
Investigating - Start time : 19/04/2024 08:47 UTC
Service impact : Website hosted on filerz729 are unreachable
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 19, 08:54 UTC
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 23:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 18/04/2024 22:45 UTC
End time : 19/04/2024 00:45 UTC
Service impact : Server1599 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1623 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 22:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 22:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 18/04/2024 21:30 UTC
End time : 18/04/2024 23:30 UTC
Service impact : Server1603 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1623 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 22:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 12, 18:19 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 18/04/2024 20:30 UTC
End time : 18/04/2024 22:00 UTC
Service impact : Filerz148 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz148 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 17:42 UTC
Resolved - Start time : 18/04/2024 15:30 UTC
End time : 18/04/2024 16:30 UTC
Service impact : Slowness was observed on hosted websites on Cluster029
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 18, 16:38 UTC
Identified - Start time : 18/04/2024 15:30 UTC
Service impact : Slowness on hosted websites on Cluster029
Root cause : Network issue
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 18, 15:55 UTC
Resolved - Start time : 18/04/2024 13:10 UTC
End time : 18/04/2024 13:55 UTC
Service impact : Slowness was observed on hosted websites on Filerz729
Root cause : Storage equipment overloaded
Our technical teams resolved the issue. All impacted services are now operational.

Apr 18, 13:58 UTC
Investigating - Start time : 18/04/2024 13:10 UTC
Service impact : Slowness on hosted websites on Filerz729
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 18, 13:35 UTC
Resolved - Start time : 18/04/2024 08:45 UTC
End time : 18/04/2024 10:25 UTC
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Apr 18, 11:44 UTC
Update - We are continuing to investigate this issue.
Apr 18, 09:30 UTC
Investigating - Start time : 18/04/2024 08:45 UTC
Service impact : Websites unreachable on filerz729.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 18, 09:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 17/04/2024 22:45 UTC
End time : 18/04/2024 00:45 UTC
Service impact : Server1617 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1617 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 17:48 UTC
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 22:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 17/04/2024 21:30 UTC
End time : 17/04/2024 23:30 UTC
Service impact : Server1623 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1623 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 17:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 17/04/2024 20:30 UTC
End time : 17/04/2024 22:00 UTC
Service impact : Filerz890 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz890 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 17:57 UTC
Completed - The migrations has been done !
The scheduled maintenance is therefore completed.

Apr 17, 19:52 UTC
Update - The migrations are now 72% complete.
Operations will resume tomorrow.

Apr 11, 20:04 UTC
Update - The migrations are now 47% complete.
Operations will resume tomorrow.

Apr 10, 20:50 UTC
Update - The migrations are still in progress with 34% of them completed.
Apr 10, 18:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Database offer.

Start time : 04/04/2024 00:00 UTC
End time : 02/05/2024 00:00 UTC
Service impact : During this operation, our customers may experience an unavailability of 3 minutes
Service improvement : Within the framework of the continuous improvement of our services, we carry out an operation of migration of the Web Cloud Databases instances from eu012. Please note that the current maintenance can take place 24/24.

Thank you for your understanding.

Apr 3, 14:50 UTC
Resolved - Start time : 17/04/2024 09:10 UTC
End time : 17/04/2024 09:50 UTC
Service impact : Slowness were observed on hosted websites on Filerz722
Root cause : Storage equipment overloaded
Our technical teams resolved the issue. All impacted services are now operational.

Apr 17, 11:30 UTC
Investigating - Start time : 17/04/2024 09:10 UTC
Service impact : Slowness on hosted websites on Filerz722
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 17, 09:58 UTC
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 23:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 16/04/2024 22:45 UTC
End time : 17/04/2024 00:45 UTC
Service impact : Filerz1507 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1507 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:04 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 22:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 16/04/2024 21:30 UTC
End time : 16/04/2024 23:30 UTC
Service impact : Server1605 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1605 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:37 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 16/04/2024 20:30 UTC
End time : 16/04/2024 22:00 UTC
Service impact : Filerz396 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz396 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:15 UTC
Resolved - Start time : 16/04/2024 08:05 UTC
End time : 16/04/2024 08:25 UTC
Service impact : Slowness were observed on hosted websites on Cluster051
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 16, 08:46 UTC
Identified - Start time : 16/04/2024 08:05 UTC
Service impact : Slowness on hosted websites on Cluster051
Root cause : Network issue
Ongoing actions : Our technical teams are currently working to solve the problem

Apr 16, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 00:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 15/04/2024 22:45 UTC
End time : 16/04/2024 00:45 UTC
Service impact : Server1580 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1580 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:23 UTC
Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 22:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 15/04/2024 21:30 UTC
End time : 15/04/2024 23:30 UTC
Service impact : Server1628 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Server1628 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:26 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 15/04/2024 20:30 UTC
End time : 15/04/2024 22:00 UTC
Service impact : Filerz730 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz730 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 12, 18:31 UTC
Resolved - Start time : 15/04/2024 10:52 UTC
End time : 15/04/2024 11:20 UTC
Service impact : The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on a hardware.

Apr 15, 13:10 UTC
Investigating - Start time : 15/04/2024 10:52 UTC
Service impact : Websites are unreachable on Cluster024.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 15, 11:01 UTC
Resolved - Start time : 15/04/2024 07:20 UTC
End time : 15/04/2024 08:08 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Apr 15, 08:12 UTC
Investigating - Start time : 15/04/2024 07:20 UTC
Service impact : Websites slowness on filerz1551
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 15, 07:25 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Resolved - Start time : 13/04/2024 13:10 UTC
End time : 13/04/2024 15:03 UTC
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/pnsx4b951w9n
Our technical teams resolved the issue. All impacted services are now operational.

Apr 13, 15:06 UTC
Investigating - Start time : 13/04/2024 13:10 UTC
Service impact : Crons execution delayed
Root Cause:https://bare-metal-servers.status-ovhcloud.com/incidents/pnsx4b951w9n
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 13, 13:55 UTC
Apr 12, 2024
Resolved - Start time : 11/04/2024 07:30 UTC
End time : 12/04/2024 04:00 UTC
Service impact :The situation is back to normal, the service is running nominally.
Root cause : It was due to a disruption on the network.

Apr 12, 08:32 UTC
Monitoring - Start time : 11/04/2024 07:30 UTC
Service impact : Since 07:30 UTC we have been experiencing disruption on the national network, leading to packet losses. We are working with the providers involved and doing our utmost to restore services as quickly as possible.
Ongoing actions : Our teams have fixed the problem and traffic is back to normal. Our teams are monitoring the incident.

Apr 11, 12:42 UTC
Investigating - Start time : 11/04/2024 07:30 UTC
Service impact : Since 07:30 UTC we have been experiencing disruption on the national network, leading to packet losses. We are working with the providers involved and doing our utmost to restore services as quickly as possible.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 11, 09:08 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 11/04/2024 22:45 UTC
End time : 12/04/2024 00:45 UTC
Service impact : Filerz1662 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1662 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 08:16 UTC
Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 11/04/2024 21:30 UTC
End time : 11/04/2024 23:30 UTC
Service impact : Filerz1668 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1668 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 08:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 11/04/2024 20:30 UTC
End time : 11/04/2024 22:00 UTC
Service impact : Filerz777 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz777 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 08:05 UTC
Resolved - Start time : 11/04/2024 13:55 UTC
End time : 11/04/2024 14:29 UTC C
Root cause : Hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.

Apr 11, 15:58 UTC
Investigating - Start time : 11/04/2024 13:55 UTC
Service impact : Websites hosted on filerz1551 are unreachable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 11, 14:12 UTC
Resolved - Start time : 10/04/2024 15:10 UTC
End time : 10/04/2024 16:00 UTC
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Apr 11, 14:27 UTC
Monitoring - Start time : 10/04/2024 15:10 UTC
Service impact : The fix implemented has mitigated the impact.
Since 16:00 UTC, there has been no further impact.
Root cause : Software issue.
Ongoing actions : We are keeping it under monitoring.

Apr 10, 18:02 UTC
Update - Our technical teams are currently working on a fix to resolve the issue.
Update will be posted as significant progress is made.

Apr 10, 16:49 UTC
Investigating - Start time : 10/04/2024 15:10 UTC
Service impact : Websites slowness on cluster030
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 10, 15:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 00:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 10/04/2024 22:45 UTC
End time : 11/04/2024 00:45 UTC
Service impact : Filerz1518 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1518 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 08:01 UTC
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 22:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 10/04/2024 21:30 UTC
End time : 10/04/2024 23:30 UTC
Service impact : Filerz1570 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1570 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 10/04/2024 20:30 UTC
End time : 10/04/2024 22:00 UTC
Service impact : Filerz83 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz83 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:54 UTC
Resolved - Start time : 10/04/2024 00:50 UTC
End time : 10/04/2024 04:05 UTC
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Apr 10, 04:22 UTC
Investigating - Start time : 10/04/2024 00:50 UTC
Service impact : Websites slowness on cluster020
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Apr 10, 03:20 UTC
Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 23:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 09/04/2024 22:45 UTC
End time : 10/04/2024 00:45 UTC
Service impact : Filerz1551 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1551 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 22:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 09/04/2024 21:30 UTC
End time : 09/04/2024 23:30 UTC
Service impact : Filerz1551 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1551 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 21:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 09/04/2024 20:30 UTC
End time : 09/04/2024 22:00 UTC
Service impact : Filerz524 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz524 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:27 UTC
Resolved - Start time : 09/04/2024 12:30UTC
End time : 09/04/2024 13:00UTC
Service impact : Websites hosted in Cluster026 were unreachable or slow to be accessed
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 9, 13:41 UTC
Investigating - Start time : 09/04/2024 12:30UTC
Service impact : Websites hosted in Cluster026 might be unreachable or slow to be accessed
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 9, 12:59 UTC
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 23:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 08/04/2024 22:45 UTC
End time : 09/04/2024 00:45 UTC
Service impact : Filerz1577 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1577 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 07:14 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 08/04/2024 21:30 UTC
End time : 08/04/2024 23:30 UTC
Service impact : Filerz1591 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1591 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 06:52 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our web hosting offer.

This may temporarily affect availability.

Start time : 08/04/2024 20:30 UTC
End time : 08/04/2024 22:00 UTC
Service impact : Filerz942 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz942 to keep our infrastructure up-to-date

Thank you for your understanding.

Apr 5, 06:45 UTC
Resolved - Start time : 08/04/2024 13:45 UTC
End time : 08/04/2024 16:17 UTC
Service impact : Slowness was being observed on websites hosted on Cluster030
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 8, 17:11 UTC
Update - Our technical teams are currently implementing the fix.
Apr 8, 16:43 UTC
Update - Our technical teams are currently working on a fix to resolve the issue.
We apologize for any inconvenience caused.

Apr 8, 16:10 UTC
Identified - Start time : 08/04/2024 13:45 UTC
Service impact : Slowness on websites hosted on Cluster030
Root cause : Network issue
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Apr 8, 15:08 UTC
Resolved - Start time : 08/04/2024 13:45 UTC
End time : 08/04/2024 14:20 UTC
Service impact : Slowness were observed on websites hosted on Cluster030
Root cause : Network issue
Our technical teams resolved the issue. All impacted services are now operational.

Apr 8, 14:36 UTC
Investigating - Start time : 08/04/2024 13:45 UTC
Service impact : Slowness on websites hosted on Cluster030
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Apr 8, 14:02 UTC
Apr 7, 2024

No incidents reported.