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OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[Web Cloud][Collaborative solutions - MX Plan] - Microsoft Mailbox Delivery Issue
Update - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 13/02/2026 15:00 UTC
Impacted Service(s) : Mailbox delivery
Customers Impact : Emails sent to Microsoft‑managed services (Outlook.com, Hotmail, Live, Office 365/Exchange Online) are being delayed, rejected, or not delivered. Deliveries to other providers (e.g., Gmail, Orange) remain unaffected.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 2026 - 14:58 UTC
Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 2026 - 14:20 UTC
[RBX4][CDN] - Infrastructure maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 2026 - 14:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our CDN infrastructure in RBX2.

Start time : 19/02/2026 14:00 UTC
End time : 19/02/2026 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our CDN infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.
Feb 19, 2026 14:10-23:00 UTC
[GRA/SBG][VoIP] - Telephony Softcall maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2026 - 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer for Telephony Softcall infrastructure in GRA and SBG.

Start time : 17/02/2026 22:00 UTC
End time : 26/02/2026 23:00 UTC
Service impact : Customers will face latency for a few seconds on Softcall in GRA and SBG.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Softcall infrastructure.

Thank you for your understanding.
Feb 17, 2026 22:00 - Feb 26, 2026 23:00 UTC
[EU][Web Cloud] - Outlook Web Access mailbox migration
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.
Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.
CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Degraded Performance
Reception Operational
Delivery email Degraded Performance
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Degraded Performance
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Under Maintenance
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Under Maintenance
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Operational
90 days ago
100.0 % uptime
Today
Cluster051 Operational
Cluster151 Operational
90 days ago
100.0 % uptime
Today
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Cluster130 Operational
Cluster131 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[GLOBAL][VoIP] - Conferences maintenance notification Feb 24, 2026 21:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 24/02/2026 21:00 UTC
End time : 24/02/2026 22:00 UTC
Service impact : Conferences will be temporarily unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Conferences service.

Thank you for your understanding.
Posted on Feb 10, 2026 - 20:58 UTC
Feb 19, 2026
[GRA][Web Hosting] - Cluster129 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting on Cluster129 has been resolved.

Start time : 19/02/2026 14:30 UTC
End time : 19/02/2026 15:08 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 16:27 UTC
Monitoring - Service has been fully restored since 19/02/2026 15:08 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/02/2026 14:30 UTC
Impacted Service(s) : Websites hosted on Cluster129 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their websites hosted on Cluster129.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 15:30 UTC
Investigating - We are currently experiencing an event affecting our Web Hosting offer.

Start time : 19/02/2026 14:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 19, 15:02 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026
[Global][Domains] - Domains Name incident notification on .IM
Resolved - We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 09/02/2026 09:40 UTC
End time : 17/02/2026 10:20 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 17, 10:49 UTC
Identified - We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident :
Start time : 09/02/2026 09:40 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 09:49 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
[GRA3][Web Hosting] - Cluster100 - Filerz2178 maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 11, 22:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz2178 of Cluster100.

Start time : 11/02/2026 21:00 UTC
End time : 11/02/2026 22:00 UTC
Service impact : Filerz2178 will be unreachable for 15 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will perform a software maintenance on Filerz2178.

Thank you for your understanding.
Feb 10, 15:52 UTC
Feb 10, 2026

No incidents reported.

Feb 9, 2026
[FR][VoIP] - Interconnect Maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 9, 22:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 09/02/2026 21:00 UTC
End time : 11/02/2026 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our VoIP infrastructure.

Thank you for your understanding.
Feb 9, 13:36 UTC
[FR][VoIP] - SMS incident notification
Resolved - We had an incident on VoIP offer which has now been resolved.

Here are some supplementary details :

Start time : 09/02/2026 17:24 UTC
End time : 09/02/2026 17:32 UTC
Impacted Service(s) : Sending SMS was temporarily unavailable.
Customers Impact : Customers were temporarily unable to send SMS.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Feb 9, 17:41 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
[GRA3][Collaborative solutions] - MX Plan incident notification
Resolved - We had an incident on our Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 06/02/2026 08:09 UTC
End time : 06/02/2026 08:49 UTC
Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817.
Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive
messages.
Root Cause : This incident was caused by an electrical equipment issue.
Messages received during the window were queued for delivery after resolution.

We thank you for your understanding and patience throughout this incident.
Feb 6, 09:09 UTC
Feb 5, 2026
[EU][Collaborative solutions] - MX Plan maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Feb 5, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Collaborative solutions offer specified to our MX PLAN offer.

This may temporarily affect availability.

Start time : 05/02/2026 20:00 UTC
End time : 05/02/2026 22:00 UTC
Service impact : During the operation, MX Plan mailboxes will be temporarily unavailable for 10 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple MX Plan servers.

Thank you for your understanding.
Feb 5, 13:39 UTC
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