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OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
Billing Operational
Provisioning Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023
[GRA7][WebPaaS] - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 22:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 UTC
Scheduled - Start time : 21/09/2023 21:00 UTC
End time : 21/09/2023 22:00 UTC
Service impact : Console User Interface will be unavailable during about 1 minute on ovhcloud-fr-1.webpaas.ovh.net.
Service improvement : Our partner will be doing a routine maintenance on OVHCLOUD-FR-1 region to release an underlying software upgrade. All projects and environments will continue to function during the upgrade.
Sep 20, 11:49 UTC
[GRA][Webhosting] - Cluster028 - Filerz954
Completed - The scheduled maintenance has been completed.
Sep 21, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 UTC
Scheduled - Start time : 21/09/2023 21:00 UTC
End time : 21/09/2023 22:00 UTC
Service impact : A downtime of 30 minutes is expected for Filerz954 during the maintenance
Service improvement : We are going to migrate Filerz954 to keep our infrastructure up-to-date
Sep 13, 21:48 UTC
[GRA][Webhosting] - Cluster011 - Filerz562
Completed - The scheduled maintenance has been completed.
Sep 21, 21:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:15 UTC
Scheduled - Start time : 21/09/2023 20:15 UTC
End time : 21/09/2023 21:15 UTC
Service impact : A downtime of 30 minutes is expected for Filerz562 during the maintenance
Service improvement : We are going to migrate Filerz562 to keep our infrastructure up-to-date
Sep 13, 21:43 UTC
[FR][xDSL/FTTH] - Internet perturbation
Resolved - Start time : 21/09/2023 20:27 UTC
End time : 21/09/2023 20:58 UTC
Root cause : Related to the maintenance https://bare-metal-servers.status-ovhcloud.com/incidents/y98h387ctq53
Our technical teams resolved the issue. All impacted services are now operational.
Sep 21, 21:08 UTC
Investigating - Start time : 21/09/2023 20:27 UTC
Service impact : We have an ongoing issue on 2 of our DNS servers (91.121.161.184 & 91.121.164.227), you may experience navigation difficulties.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Workaround : If you have a personal modem or a modem not manage by OVHcloud, We encourage you to use theses DNS servers : 91.121.61.147 / 87.98.149.171.
Sep 21, 21:03 UTC
[Global][VOIP] - VOIP Services TTS - CCS
Resolved - Start time : 21/09/2023 06:30 UTC
End time : 21/09/2023 0608:46 UTC
Root cause : Due to a software issue.
Our technical teams resolved the issue. All impacted services are now operational.
Sep 21, 08:53 UTC
Identified - Start time : 21/09/2023 06:30 UTC
Service impact : Call Queues and Contact Center Solutions are impacted by important latency.
Root cause : Software issue.
Ongoing actions : Our technical teams are currently working on a fix.
Sep 21, 07:46 UTC
Sep 20, 2023
[GRA][Mail] - Filerz26
Completed - The scheduled maintenance has been completed.
Sep 20, 22:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 UTC
Scheduled - Start time : 20/09/2023 21:00 UTC
End time : 20/09/2023 22:00 UTC
Service impact : The filerz will have a downtime of 30min during the migration.
Service improvement : We are going to migrate the filerz26 (mail server) due to a hardware issue.
Sep 20, 16:55 UTC
[GRA][Webhosting] - Cluster010 - Filerz611
Completed - The scheduled maintenance has been completed.
Sep 20, 22:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 UTC
Scheduled - Start time : 20/09/2023 21:00 UTC
End time : 20/09/2023 22:00 UTC
Service impact : A downtime of 30 minutes is expected for Filerz611 during the maintenance
Service improvement : We are going to migrate Filerz611 to keep our infrastructure up-to-date
Sep 13, 21:23 UTC
[GRA][Webhosting] - Filerz1033
Completed - The scheduled maintenance has been completed.
Sep 20, 20:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:15 UTC
Scheduled - Start time : 20/09/2023 20:15 UTC
End time : 20/09/2023 21:15 UTC
Service impact : Each filerz will have a downtime of 30min during the migration
Service improvement : We are going to migrate the Filerz1033 (webhosting server) to keep our infrastructure up-to-date.
Sep 13, 19:41 UTC
[GLOBAL][VOIP] - VoiP provisioning maintenance
Completed - The maintenance wont be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Sep 20, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 UTC
Scheduled - Start time : 20/09/2023 17:00 UTC
End time : 20/09/2023 20:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on VOIP provisioning.
Sep 19, 14:54 UTC
Sep 19, 2023
[GRA][Webhosting] - Filerz1019
Completed - The scheduled maintenance has been completed.
Sep 19, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 21:00 UTC
Scheduled - Start time : 19/09/2023 21:00 UTC
End time : 19/09/2023 22:00 UTC
Service impact : Each filerz will have a downtime of 30 minutes during the migration.
Service improvement : We are going to migrate the Filerz1019 (webhosting server) to keep our infrastructure up-to-date.
Sep 13, 19:28 UTC
[GRA][Webhosting] - Cluster020 - Filerz156
Completed - The scheduled maintenance has been completed.
Sep 19, 21:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:16 UTC
Scheduled - Start time : 19/09/2023 20:15 UTC
End time : 19/09/2023 21:15 UTC
Service impact : A downtime of 30 minutes is expected for Filerz156 during the maintenance
Service improvement : We are going to migrate Filerz156 to keep our infrastructure up-to-date
Sep 13, 21:18 UTC
[GRA/BHS][Web Cloud Databases] - Infrastructure
Completed - The scheduled maintenance has been completed.
Sep 19, 20:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 19, 19:15 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 19, 19:05 UTC
Update - ShareDSQL and CloudDBD are processed on eu010 / eu011 / eu012 / eu013
ShareDSQL are processed on eu001 / eu007 / eu009
Sep 19, 15:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 07:00 UTC
Scheduled - Start time : 31/08/2023 07:00 UTC
End time : 31/10/2023 14:00 UTC
Service impact : One minute downtime per customer
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation to improve our infrastructure.
Aug 29, 14:39 UTC
[GRA2][Web Hosting] - Cluster003
Resolved - Start time : 18/09/2023 13:10 UTC
End time : 18/09/2023 15:00 UTC
Root cause : The incident is due to an overload on cluster.
Our technical teams resolved the issue. All impacted services are now operational.
Sep 19, 07:44 UTC
Investigating - Start time : 18/09/2023 13:10 UTC
Service impact : We are still facing some issues on cluster 003.
Ongoing actions : Investigating
The cluster is actively monitored.
Our technical teams are working on the issue. Update will be post as significant progress is made.
Sep 18, 13:55 UTC
Sep 18, 2023
[GRA7][WebPaaS] - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 22:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 UTC
Scheduled - Start time : 18/09/2023 21:00 UTC
End time : 18/09/2023 22:00 UTC
Service impact : Console User Interface, Git and Crons will be unavailable during the reindexing of git logs, which may take up to 6 hours.
Service improvement : Our partner communicated to OVHcloud that they will be doing a routine maintenance on OVHCLOUD-FR-1 region to release an underlying software upgrade. All projects and environments will continue to function during the upgrade.
Sep 1, 21:04 UTC
[GRA2][Web Hosting] - Cluster003
Resolved - Start time : 18/09/2023 08:01 UTC
End time : 18/09/2023 10:30 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Sep 18, 10:33 UTC
Update - Update : Websites slowness on Cluster003
Sep 18, 08:33 UTC
Investigating - Start time : 18/09/2023 08:01 UTC
Service impact : Slowness to acces to phpmyadmin and net2ftp
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Sep 18, 08:07 UTC
Sep 17, 2023
[GRA1][Web Hosting] - Cluster20 - Filerz28
Resolved - Start time : 16/09/2023 02:40 UTC
End time : 16/09/2023 04:45 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Sep 17, 13:12 UTC
Investigating - Start time : 16/09/2023 02:40 UTC
Service impact : Slowness on some hosted websites.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.
Sep 16, 02:51 UTC
Sep 16, 2023
Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023
[EU][VoIP] - Provisioning maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 UTC
Scheduled - Start time : 12/09/2023 19:00 UTC
End time : 12/09/2023 21:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our VoIP service, we will be doing an internal maintenance on VoIP provisioning.
Sep 12, 14:20 UTC
[GRA/BHS][Web Hosting] - Cluster mail access incident notification
Resolved - Start time : 11/09/2023 12:00 UTC
End time : 12/09/2023 14:30 UTC
Service impact : There was an issue to access mail via SMTP Mail port to all clusters.
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.
Sep 12, 14:50 UTC
Identified - Start time : 11/09/2023 12:00 UTC
Service impact : There is an issue to access mail via SMTP Mail port to all clusters.
Root cause : Software issue.
Ongoing actions : Our technical teams are working to correct the issue.
An update will be issued once significant progress has been made.
Sep 12, 12:40 UTC
Sep 11, 2023
[GLOBAL][Web Cloud] - Content Delivery Network (CDN) v1 services
Completed - Start time : 01/09/2023 12:05 UTC
End time : 11/09/2023 12:05 UTC
Service impact : CDNv1 services will be shutdown gradually
Service improvement : As part of our continuous improvement policy, we are going to decommission a deprecated version of a service.
https://www.ovhcloud.com/fr/network/cdn/
Sep 11, 12:17 UTC
Update - A new end time has been validated :
End time : 11/09/2023 12:05 UTC
Sep 8, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 12:05 UTC
Scheduled - Start time : 01/09/2023 12:05 UTC
End time : 08/09/2023 12:05 UTC
Service impact : CDNv1 services will be shutdown gradually
Service improvement : As part of our continuous improvement policy, we are going to decommission a deprecated version of a service.
https://www.ovhcloud.com/fr/network/cdn/
Aug 31, 14:32 UTC
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023
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