Update - We have new information regarding the incident that affected your services.
Please find below an update on the situation:
Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 14, 2025 - 16:07 UTC
Update - Our teams are still working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Feb 05, 2025 - 14:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Start time : 28/01/2025 11:00 UTC
Service impact : Customer with a .so domains name are unable to perform some tasks.
Jan 28, 2025 - 11:52 UTC
Update - An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.
Please find the details:
Start time : 28/01/2025 11:00 UTC
Service impact : Customer with a .so domains name are unable to perform some tasks.
Ongoing actions : Our teams are working to resolve the issue.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Jan 28, 2025 - 11:38 UTC
Investigating - We have detected an issue on our services. We will update informations when we will have more details.
Jan 28, 2025 - 11:28 UTC
Update - 26.6% of all clusters are now upgraded.
Our technical team will continue the upgrade on 2025-02-17.
Feb 13, 2025 - 09:54 UTC
Update - 11.5% of all clusters are now upgraded.
Our technical team will continue the upgrade on 2025-02-10..
Feb 06, 2025 - 09:31 UTC
Update - Update : 2.3% of all clusters are now upgraded.
Our technical team will continue the upgrade on 2025-02-03.
Jan 30, 2025 - 09:37 UTC
Update - Update : 100 more containers have been upgraded.
We will begin to increase the number of containers being upgraded on a daily basis.
Please note that upgrades will continue to be conducted from Monday to Thursday.
Jan 28, 2025 - 10:38 UTC
Update - Update : The first 100 containers have been upgraded.
Jan 27, 2025 - 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 2025 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Database offer.
Start time : 27/01/2025 08:00 UTC
End time : 27/02/2025 21:00 UTC
Service impact : 1 minute downtime per customer.
Service improvement : Following our continuous improvement policy, we are doing an upgrade on MySQL 8.0
Thank you for your understanding.
Jan 27, 2025 08:00 - Feb 27, 2025 21:00 UTC