Web Cloud Status

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GLOBAL][Internet Access] - SDSL/ADSL/FTTH incident notification

Monitoring - Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/05/2026 14:38 UTC
Impacted Service(s) : SDSL, ADSL and FTTH were temporarily unavailable.
Customers Impact : Customers were temporarily unable to connect to the internet via SDSL, ADSL and FTTH.
Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 16:22 UTC

[GLOBAL][Domains] - Domains Name incident notification on .MG

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.

Here are some supplementary details :

Start time : 01/06/2026 09:40 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 01, 2026 - 09:56 UTC

[GLOBAL][Domains] - Domains Name incident notification on .TL

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here are some supplementary details :

Start time : 28/05/2026 14:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 2026 - 15:06 UTC

[GLOBAL][Collaborative solutions] - MX Plan incident notification

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The incident is still under investigation.
Ongoing Actions : Our teams and our provider are currently investigating the incident to determine its origin and implement a fix.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 2026 - 09:03 UTC

Update - We are currently investigating an incident affecting our Collaborative solutions offering for MX Plan, which is causing temporary availability issue in the GLOBAL region to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains.

Here are some supplementary details :

Start time : 07/05/2026 14:00 UTC
Impacted Service(s) : MX Plan delivery outgoing mails to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains is temporarily unavailable.
Customers Impact : Customers using MX Plan are temporarily unable to send mails to Microsoft accounts (Outlook, Live, Hotmail) and Cloudflare accounts.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 2026 - 14:56 UTC

Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 2026 - 14:51 UTC

[GLOBAL][Collaborative solutions] - MX Plan /Email Pro /Hosted Exchange /Private Exchange incident notification

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates.
Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 2026 - 08:40 UTC

Identified - We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC
Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable.
Customers Impact : Customers may have the following issues :
OWA Print Calendar functionality might not work
OWA light mode does not work properly
Signature or images not displayed properly
Preview of attachments not working properly
Public calendar URLs generating error 500 in browser.
Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 09:05 UTC

[GLOBAL][OverTheBox] -Network Perturbations incident notification

Monitoring - Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/05/2026 14:38 UTC
Impacted Service(s) : OverTheBox was temporarily unavailable.
Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox.
Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 16:20 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Partial Outage

Mailbox Access Operational

Mail Flow Operational

Operations Partial Outage

Collaborative solutions || Hosted Exchange Partial Outage

Mailbox Access Operational

Mail Flow Operational

Operations Partial Outage

Collaborative solutions || MX Plan Partial Outage

Reception Operational

Delivery email Partial Outage

Mailbox Access Operational

Redirection Operational

Webmail Operational

Delivery Operational

Collaborative solutions || Office Partial Outage

Operations Partial Outage

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

Delivery email Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Partial Outage

Registration Partial Outage

Renew Partial Outage

Transfer Partial Outage

Restore Partial Outage

Delete Partial Outage

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Operational

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Web Hosting || Datacenter BHS Operational

90 days ago

99.06 % uptime

Today

Cluster051 Operational

Cluster151 Operational

90 days ago

99.06 % uptime

Today

Redirect Operational

Web Hosting || Datacenter GRA Operational

90 days ago

98.48 % uptime

Today

Cluster090 Operational

Cluster100 Operational

Cluster102 Operational

Cluster103 Operational

Cluster105 Operational

Cluster106 Operational

Cluster107 Operational

Cluster110 Operational

Cluster111 Operational

Cluster112 Operational

Cluster113 Operational

Cluster114 Operational

Cluster115 Operational

Cluster117 Operational

Cluster120 Operational

Cluster121 Operational

Cluster123 Operational

Cluster124 Operational

Cluster126 Operational

Cluster127 Operational

Cluster128 Operational

Cluster129 Operational

Cluster130 Operational

Cluster131 Operational

Redirect Operational

Cluster020 Operational

90 days ago

98.48 % uptime

Today

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA][Web Hosting] - Clusters 102/103/105/106/107 Maintenance Notification Jun `9`, `2026` `06:00` - Jun `11`, `2026` `23:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 09/06/2026 06:00 UTC
End time : 11/06/2026 23:00 UTC

List of concerned Filerz:

09/06/2026 06:00 UTC:
- filerz320 Cluster 105
- filerz460 Cluster 102
- filerz471 Cluster 102
- filerz723 Cluster 106
- filerz855 Cluster 103
- filerz856 Cluster 103

09/06/2026 22:00 UTC
- filerz322 Cluster 105
- filerz480 Cluster 102
- filerz484 Cluster 102
- filerz727 Cluster 106
- filerz857 Cluster 103
- filerz858 Cluster 103

10/06/2026 06:00 UTC
- filerz302 Cluster 107
- filerz324 Cluster 105
- filerz492 Cluster 102
- filerz737 Cluster 106
- filerz859 Cluster 103
- filerz863 Cluster 103

10/06/2026 22:00 UTC
- filerz325 Cluster 105
- filerz327 Cluster 105
- filerz354 Cluster 107
- filerz739 Cluster 106
- filerz864 Cluster 103
- filerz865 Cluster 103

11/06/2026 06:00 UTC
- filerz328 Cluster 105
- filerz332 Cluster 105
- filerz385 Cluster 107
- filerz740 Cluster 106
- filerz866 Cluster 103
- filerz869 Cluster 103

11/06/2026 22:00 UTC
- filerz333 Cluster 105
- filerz337 Cluster 105
- filerz388 Cluster 107
- filerz741 Cluster 106
- filerz871 Cluster 103
- filerz874 Cluster 103

Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Web Hosting infrastructure.

Thank you for your understanding.
Posted on Jun 02, 2026 - 15:17 UTC

[GLOBAL][Web Hosting] - Multiple Clusters Maintenance Notification Jun `10`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 10/06/2026 07:00 UTC
End time : 10/06/2026 15:00 UTC
Service impact : During the operation, a few seconds of downtime may occur on the outbound connection.
Service improvement : As part of our continuous improvement policy, we will be performing a network update, bringing improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
Posted on May 22, 2026 - 19:16 UTC

Past Incidents

Jun 2, 2026

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 29/05/2026 23:30 UTC
End time : 02/06/2026 15:10 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 15:19 UTC

Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue.

Here are some supplementary details :

Start time : 29/05/2026 23:30 UTC
Impacted Service(s) :Some Zimbra mailboxes are temporarily inaccessible.
Customers Impact : Customers may encounter difficulties accessing their mailbox.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 10:57 UTC

[GRA][Web Hosting] - Filerz637 Cluster110 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering in GRA has been resolved.

Start time : 02/06/2026 06:09 UTC
End time : 02/06/2026 07:54 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 08:25 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the Filerz637 Cluster110 in GRA region.

Here are some supplementary details :

Start time : 02/06/2026 06:09 UTC
Impacted Service(s) : The Filerz637 is unreachable on Web Hosting Cluster110.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz637 Cluster110.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 06:46 UTC

[GRA][Web Hosting] - Multiple Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jun 2, 08:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:35 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 02/06/2026 06:44 UTC
End time : 02/06/2026 11:44 UTC
Service impact : During this maintenance window, a network maintenance will be performed. Websites will be temporarily inaccessible during this time.

Thank you for your understanding.
Jun 2, 07:34 UTC

[FR][Internet Access] - xDSL/FTTH incident notification

Resolved - We are pleased to inform you that the incident affecting Internet Access offering in departments: 51, 57, 67, 54, 68, 10, 55, 52, 88 and 08 has been resolved.

Start time : 02/06/2026 00:35 UTC
End time : 02/06/2026 07:10 UTC
Root Cause : This incident was caused by a network configuration problem on the provider’s equipment.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 08:04 UTC

Investigating - We are currently investigating an incident affecting our Internet Access offering, which is causing temporary availability issue in France for some xDSL and FTTH access located in departments: 51, 57, 67, 54, 68, 10, 55, 52, 88 and 08.

Here are some supplementary details :

Start time : 02/06/2026 00:35 UTC
Impacted Service(s) : Some xDSL and FTTH access located in the specified departments are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access the internet with through their xDSL and FTTH access located in departments: 51, 57, 67, 54, 68, 10, 55, 52, 88 and 08.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 03:16 UTC

Jun 1, 2026

[GRA][Web Hosting] - Cluster106 - Filerz733 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster106 - Filerz733 has been resolved.

Start time : 01/06/2026 15:40 UTC
End time : 01/06/2026 16:35 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 21:47 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster106 - Filerz733

Here are some supplementary details :

Start time : 01/06/2026 15:40 UTC
Impacted Service(s) : Filerz733 is temporarily facing latency on Web Hosting Cluster106.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located In Cluster106 - Filerz733.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 15:54 UTC

[GRA][Web Hosting] - Filerz332 Cluster105 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on the Filerz332 Cluster105 has been resolved.

Start time : 01/06/2026 07:30 UTC
End time : 01/06/2026 08:41 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 09:48 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz332 Cluster105 in GRA region.

Here are some supplementary details :

Start time : 01/06/2026 07:30 UTC
Impacted Service(s) : The Filerz332 is unreachable on Web Hosting Cluster105.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz332 Cluster105.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 08:25 UTC

May 31, 2026

[EU][Web Cloud] - Outlook Web Access mailbox migration

Completed - The scheduled maintenance has been completed.
May 31, 18:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 18:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.
Nov 21, 09:59 UTC

May 30, 2026

[GRA][Web Hosting] - Cluster123 - Filerz93 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 30/05/2026 07:54 UTC
End time : 30/05/2026 09:51 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 09:57 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster123 - Filerz93.

Here are some supplementary details :

Start time : 30/05/2026 07:54 UTC
Impacted Service(s) : Filerz93 is temporarily unavailable on Web Hosting Cluster123.
Customers Impact : Customers are temporarily unable to access and use their websites located In Cluster123 - Filerz93.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 08:48 UTC

May 29, 2026

[GRA][Web Hosting] - Cluster121 - Filerz10002 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster121 - Filerz10002 has been resolved.

Start time : 29/05/2026 09:18 UTC
End time : 29/05/2026 09:24 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 09:48 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121 - Filerz10002.

Here are some supplementary details :

Start time : 29/05/2026 09:18 UTC
Impacted Service(s) : Filerz10002 is temporarily facing latency on Web Hosting Cluster121.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located In Cluster121 - Filerz10002.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 09:33 UTC

[GLOBAL][Domains] - Domains Name incident notification on .MG

Resolved - We are pleased to inform you that the incident affecting our .MG Domain offering has been resolved.

Start time : 19/05/2026 14:30 UTC
End time : 29/05/2026 08:00 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 08:11 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.

Here are some supplementary details :

Start time : 19/05/2026 14:30 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 19, 14:52 UTC

May 28, 2026

[GRA][Web Hosting] - Cluster 121 Filerz10002 Incident notification

Resolved - We had an incident on our Web Hosting offering in GRA which has now been resolved.

Here are some supplementary details :

Start time : 28/05/2026 13:40 UTC
End time : 28/05/2026 14:30 UTC
Impacted Service(s) : The Filerz10002 experienced significant latency, resulting in degraded performance.
Customers Impact : Customers experienced slower response times and service instability.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
May 28, 15:01 UTC

May 27, 2026

[GRA][Web Hosting] - Google Tools Incident Notification

Resolved - We are pleased to inform you that the incident affecting Google tools for our Web Hosting offer on the specific GRA region has been resolved.

Start time : 21/05/2026 12:00 UTC
End time : 27/05/2026 12:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 14:41 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Google tools for our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 21/05/2026 12:00 UTC
Impacted Service(s) : Some request from Google tools are reject when connecting with our GRA clusters.
Customers Impact : Customers may have issues with their Google tools to join their website.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 13:42 UTC

Investigating - We are currently experiencing an event affecting our Web Hosting offer in GRA for the Google tools.

Start time : 21/05/2026 12:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 13:22 UTC

May 26, 2026

May 25, 2026

Unresolved incidents: [GLOBAL][Collaborative solutions] - MX Plan /Email Pro /Hosted Exchange /Private Exchange incident notification, [GLOBAL][Collaborative solutions] - MX Plan incident notification.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

[GLOBAL][Domains] - Domains Name Incident Notification on .TL and .DK

Resolved - We are pleased to inform you that the incident affecting our Domains offering has been resolved.

Start time : 04/05/2026 08:00 UTC
End time : 22/05/2026 08:15 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
May 22, 08:21 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : .DK domains are no longer impacted by the incident.
Ongoing Actions : Our teams are still working on the incident for .TL domains.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 19, 08:21 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains since 04/05/2026 08:10 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 4, 08:34 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here are some supplementary details :

Start time : 04/05/2026 08:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 4, 08:21 UTC

May 21, 2026

[GRA3][Web Hosting] - Cluster120 - Filerz699 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster120 - Filerz699 has been resolved.

Start time : 21/05/2026 14:45 UTC
End time : 21/05/2026 17:52 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 21, 17:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster120 - Filerz699.

Here are some supplementary details :

Start time : 21/05/2026 14:45 UTC
Impacted Service(s) : Filerz699 is temporarily unreachable on Web Hosting Cluster120.
Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz699.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 21, 15:01 UTC

May 20, 2026

[GRA3][Web Hosting] - Cluster120 - Filerz699 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster120 - Filerz699 has been resolved.

Start time : 20/05/2026 16:15 UTC
End time : 20/05/2026 16:31 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 17:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster120 - Filerz699.

Here are some supplementary details :

Start time : 20/05/2026 16:15 UTC
Impacted Service(s) : Filerz699 is temporarily unreachable on Web Hosting Cluster120.
Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz699.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 16:42 UTC

May 19, 2026

[EU/CA][Web Hosting] - Internal DNS Database Service Maintenance Notification

Completed - The scheduled maintenance has been completed.
May 19, 14:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Database offer.

Start time : 18/05/2026 08:00 UTC
End time : 20/05/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will upgrade the internal DNS supporting our database services.

Thank you for your understanding.
Apr 20, 13:01 UTC

About This Site

Related

Scheduled Maintenance

[GRA][Web Hosting] - Clusters 102/103/105/106/107 Maintenance Notification Jun 9, 2026 06:00 - Jun 11, 2026 23:00 UTC

[GLOBAL][Web Hosting] - Multiple Clusters Maintenance Notification Jun 10, 2026 07:00-15:00 UTC

Past Incidents

[GRA][Web Hosting] - Clusters 102/103/105/106/107 Maintenance Notification Jun `9`, `2026` `06:00` - Jun `11`, `2026` `23:00` UTC

[GLOBAL][Web Hosting] - Multiple Clusters Maintenance Notification Jun `10`, `2026` `07:00`-`15:00` UTC