Web Cloud Status

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GLOBAL][Internet Access] - SDSL/ADSL/FTTH incident notification

Monitoring - Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/05/2026 14:38 UTC
Impacted Service(s) : SDSL, ADSL and FTTH were temporarily unavailable.
Customers Impact : Customers were temporarily unable to connect to the internet via SDSL, ADSL and FTTH.
Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 16:22 UTC

[GLOBAL][OverTheBox] -Network Perturbations incident notification

Monitoring - Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/05/2026 14:38 UTC
Impacted Service(s) : OverTheBox was temporarily unavailable.
Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox.
Root Cause : This incident was caused by another incident: https://network.status-ovhcloud.com/incidents/v8v5rcph9qt3

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 16:20 UTC

[GLOBAL][Collaborative solutions] - MX Plan incident notification

Update - We are currently investigating an incident affecting our Collaborative solutions offering for MX Plan, which is causing temporary availability issue in the GLOBAL region to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains.

Here are some supplementary details :

Start time : 07/05/2026 14:00 UTC
Impacted Service(s) : MX Plan delivery outgoing mails to Microsoft domains (outlook.com, live.com and hotmail.com) and Cloudflare domains is temporarily unavailable.
Customers Impact : Customers using MX Plan are temporarily unable to send mails to Microsoft accounts (Outlook, Live, Hotmail) and Cloudflare accounts.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 2026 - 14:56 UTC

Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 2026 - 14:51 UTC

[GLOBAL][Collaborative solutions] - MX Plan /Email Pro /Hosted Exchange /Private Exchange incident notification

Identified - We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC
Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable.
Customers Impact : Customers may have the following issues :
OWA Print Calendar functionality might not work
OWA light mode does not work properly
Signature or images not displayed properly
Preview of attachments not working properly
Public calendar URLs generating error 500 in browser.
Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 09:05 UTC

[GLOBAL][Domains] - Domains Name incident notification on .MG

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.

Here are some supplementary details :

Start time : 19/05/2026 14:30 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 19, 2026 - 14:52 UTC

[GLOBAL][Domains] - Domains Name Incident Notification on .TL and .DK

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : .DK domains are no longer impacted by the incident.
Ongoing Actions : Our teams are still working on the incident for .TL domains.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 19, 2026 - 08:21 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains since 04/05/2026 08:10 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 04, 2026 - 08:34 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here are some supplementary details :

Start time : 04/05/2026 08:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 04, 2026 - 08:21 UTC

[EU][Web Cloud] - Outlook Web Access mailbox migration

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.
Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Partial Outage

Mailbox Access Operational

Mail Flow Operational

Operations Partial Outage

Collaborative solutions || Hosted Exchange Partial Outage

Mailbox Access Operational

Mail Flow Operational

Operations Partial Outage

Collaborative solutions || MX Plan Partial Outage

Reception Operational

Delivery email Partial Outage

Mailbox Access Operational

Redirection Operational

Webmail Operational

Delivery Operational

Collaborative solutions || Office Partial Outage

Operations Partial Outage

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

Delivery email Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Partial Outage

Registration Partial Outage

Renew Partial Outage

Transfer Partial Outage

Restore Partial Outage

Delete Partial Outage

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Operational

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Web Hosting || Datacenter BHS Operational

90 days ago

99.06 % uptime

Today

Cluster051 Operational

Cluster151 Operational

90 days ago

99.06 % uptime

Today

Redirect Operational

Web Hosting || Datacenter GRA Operational

90 days ago

98.63 % uptime

Today

Cluster090 Operational

Cluster100 Operational

Cluster102 Operational

Cluster103 Operational

Cluster105 Operational

Cluster106 Operational

Cluster107 Operational

Cluster110 Operational

Cluster111 Operational

Cluster112 Operational

Cluster113 Operational

Cluster114 Operational

Cluster115 Operational

Cluster117 Operational

Cluster120 Operational

Cluster121 Operational

Cluster123 Operational

Cluster124 Operational

Cluster126 Operational

Cluster127 Operational

Cluster128 Operational

Cluster129 Operational

Cluster130 Operational

Cluster131 Operational

Redirect Operational

Cluster020 Operational

90 days ago

98.63 % uptime

Today

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2026

[GRA3][Web Hosting] - Cluster120 - Filerz699 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on Cluster120 - Filerz699 has been resolved.

Start time : 20/05/2026 16:15 UTC
End time : 20/05/2026 16:31 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 17:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster120 - Filerz699.

Here are some supplementary details :

Start time : 20/05/2026 16:15 UTC
Impacted Service(s) : Filerz699 is temporarily unreachable on Web Hosting Cluster120.
Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz699.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 20, 16:42 UTC

May 19, 2026

[EU/CA][Web Hosting] - Internal DNS Database Service Maintenance Notification

Completed - The scheduled maintenance has been completed.
May 19, 14:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Database offer.

Start time : 18/05/2026 08:00 UTC
End time : 20/05/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will upgrade the internal DNS supporting our database services.

Thank you for your understanding.
Apr 20, 13:01 UTC

May 18, 2026

May 17, 2026

No incidents reported.

May 16, 2026

[GRA][Web-Databases] - Databases sharedsql incident notification

Resolved - We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 16/05/2026 05:17 UTC
End time : 16/05/2026 07:20 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 16, 07:39 UTC

Identified - We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011

Please find the details of this incident below :
Start time : 16/05/2026 05:17 UTC
Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 16, 06:00 UTC

May 15, 2026

[GRA/BHS][Web Hosting] - Clusters maintenance notification

Update - The scheduled maintenance has been completed.
May 15, 20:05 UTC

Completed - We would like to inform you that the maintenance on our Web Hosting is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
May 15, 20:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:38 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on the clusters.

Start time : 15/05/2026 11:50 UTC
End time : 18/05/2026 11:50 UTC
Service impact : During the maintenance window, SSH and FTP services will be temporarily unavailable for a few minutes, and slower access to websites may be experienced.
Service improvement : As part of our continuous improvement policy, we will be performing an update on our Web servers.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
May 15, 12:36 UTC

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

[Web Cloud][Collaborative solutions - MX Plan] - Mailbox Operations Issue

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 12/05/2026 14:10 UTC
End time : 12/05/2026 15:12 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 15:24 UTC

Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 12/05/2026 14:10 UTC
Impacted Service(s) : Mailbox Operations
Customers Impact : Delay in OVH tasks from manager or API
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 15:08 UTC

[GRA][Web Hosting] - Filerz 10002 Cluster121 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 12/05/2026 13:54 UTC
End time : 12/05/2026 14:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 14:30 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 10002 cluster121.

Here are some supplementary details :

Start time : 12/05/2026 13:54 UTC
Impacted Service(s) : Filerz10002 is unreachable on the Cluster121.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 14:12 UTC

[CA][Web Hosting] - CloudDB/Databases Maintenance Notification

Completed - All services are operational.
May 12, 08:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 12/05/2026 08:00 UTC
End time : 12/05/2026 15:00 UTC
Service impact : Customer database connections will be interrupted for 5 minutes.
Service improvement : As part of our continuous improvement policy, we will upgrade our CloudDB and database services.
May 11, 14:56 UTC

May 11, 2026

[GRA][Web Hosting] - Cluster121 - Filerz10002 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 11/05/2026 12:15 UTC
End time : 11/05/2026 13:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 14:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121 - Filerz10002.

Here are some supplementary details :

Start time : 11/05/2026 12:15 UTC
Impacted Service(s) : Filerz10002 is facing slowness on Web Hosting Cluster121.
Customers Impact : Customers are temporarily experiencing slowness navigating on hosting which data is stored on Filerz10002
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 11, 12:55 UTC

[GRA][Web Hosting] - Cluster121 Filerz10002 maintenance notification

Completed - The scheduled maintenance has been completed.
May 11, 13:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Cluster121 Filerz10002.

Start time : 11/05/2026 07:30 UTC
End time : 11/05/2026 09:30 UTC
Service impact : Cluster121 Filerz10002 will be temporarily unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing a software update will be performed on the FilerZ10002 Cluster121.

Thank you for your understanding.
May 7, 11:54 UTC

[EU][Web Hosting] - CloudDB/Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 11/05/2026 08:00 UTC
End time : 11/05/2026 15:00 UTC
Service impact : Customer database connections will be interrupted for 5 minutes.
Service improvement : As part of our continuous improvement policy, we will upgrade our CloudDB and database services.

Thank you for your understanding.
May 6, 17:28 UTC

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

[GRA][Web Hosting] - Cluster121 Filerz10002 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 08/05/2026 09:20 UTC
End time : 08/05/2026 18:40 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 8, 19:05 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue on our Cluster121 Filerz10002.

Please find the details of this incident below :
Start time : 08/05/2026 09:20 UTC
Impacted Service(s) : Cluster121 Filerz10002 experiencing latency issues.
Customers Impact : Customers are experiencing increased latency when accessing their websites hosted on the affected Cluster.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 8, 13:36 UTC

May 7, 2026

[GLOBAL][Web Cloud] - Web Hosting incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 04/05/2026 08:00 UTC
End time : 07/05/2026 07:53 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 7, 08:09 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering.

Please find the details of this incident below :
Start time : 04/05/2026 08:00 UTC
Impacted Service(s) : Impossible to attach domain or sub domain on new offers (hosting-startup, hosting-agency, hosting-agency-plus, hosting-agency-max).
Customers Impact : Customers are temporarily unable to attach domains to newly created hosting offers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 7, 07:13 UTC

May 6, 2026

[EU/CA][Web Hosting] - CloudDB/Databases maintenance notification

Completed - All services are operational.
May 6, 11:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our CloudDB and Databases offering.

Start time : 06/05/2026 10:00 UTC
End time : 06/05/2026 15:00 UTC
Service impact : Customer database connections will be interrupted for 5 minutes.
Service improvement : As part of our continuous improvement policy, we will upgrade our CloudDB and database services.

Thank you for your understanding.
May 6, 09:51 UTC

[GRA][Web Hosting] - Cluster107 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 06/05/2026 05:00 UTC
End time : 06/05/2026 06:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 6, 06:55 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue on Cluster107.

Please find the details of this incident below :
Start time : 06/05/2026 05:00 UTC
Impacted Service(s) : Cluster107 experiencing latency issues.
Customers Impact : Customers are experiencing increased latency when accessing their websites hosted on the affected Cluster.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 6, 05:57 UTC

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Past Incidents