OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Update : The backup is still in progress, 83% completed.
Oct 03, 2022 - 11:02 UTC
Update - Update : The backup is still in progress
Sep 26, 2022 - 08:43 UTC
Identified - Start time : 23/09/2022 10:10 UTC
Service impact : Websites slowdown on filerz37
Root cause : Short overload during backup process.
Ongoing actions : The backup is still in progress.

Sep 23, 2022 - 10:55 UTC
Investigating - Start time : 23/09/2022 10:10 UTC
Service impact : Websites slowdown on filerz37
Ongoing actions : Our teams investigate to determine the origin of the degradation

Sep 23, 2022 - 10:13 UTC
Update - Our teams need more time for the current maintenance.
Here is the new end time of the maintenance:
End time : 21/10/2022 UTC

Sep 29, 2022 - 23:46 UTC
Update - Our teams need more time for the current maintenance.
Here is the new end time of the maintenance:
End time : 30/09/2022 UTC

Sep 19, 2022 - 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 2022 - 00:00 UTC
Scheduled - Start time : 18/08/2022 00:00 UTC
End time : 15/09/2022 00:00 UTC
Service impact : During this operation, our customers may experience an unavailability of 1 minute.
Service improvement : Within the framework of the continuous improvement of our services, we carry out an operation of migration of the databases from GRA2 to GRA3. The cluster impacted by this maintenance is: sql020 (GRA2). Containers will migrate to eu010 and eu011 (GRA3).
Please note that the current maintenance can take place 24/24.

Identified - Start time : 28/09/2022 12:30 UTC
Service impact : Slowness or unreachability observed on some hosted websites.
Root cause : A backup is in progress.
Ongoing actions : Our technical teams are working to solve the problem.

Sep 28, 2022 - 12:56 UTC
Investigating - Start time : 28/09/2022 12:30 UTC
Service impact : Slowness or unreachability observed on some hosted websites.
Ongoing actions : Our technical teams are working to solve the problem.

Sep 28, 2022 - 12:33 UTC
Update - Update: The migration is still in progress.
Sep 26, 2022 - 08:47 UTC
Update - The migration is still in progress.
Aug 30, 2022 - 12:07 UTC
Update - The migration is still in progress.
Statistics are available again and logs are accessible.

Aug 18, 2022 - 13:17 UTC
Update - The migration is still in progress. Statistics are temporarily unavailable on Cluster003 since 23/07/2022 01:45 UTC, but logs are accessible.
Aug 08, 2022 - 15:24 UTC
Update - The migration is still in progress. Logs are accessible but, statistics are temporarily unavailable on Cluster003 since 23/07/2022 01:45 UTC.
Jul 26, 2022 - 10:02 UTC
Update - Logs and statistics are temporary unavailable on Cluster 003 since 23/07/2022 01:45 UTC.
Jul 23, 2022 - 13:33 UTC
Update - The migration is still in progress.
Jul 22, 2022 - 15:03 UTC
Update - The migration is still in progress.
Jul 15, 2022 - 12:45 UTC
Update - The migration is still in progress.
Jul 11, 2022 - 13:51 UTC
Update - Migration is still ongoing.
Jul 04, 2022 - 09:43 UTC
Update - The migration of the cluster is still in progress. We will come back to you when the migration is completed.
Jun 13, 2022 - 09:44 UTC
Update - Update:Our teams are in the process of migrating the data to a different filerz which takes time.
That's why the regeneration of statistics is suspended.
We will come back to you when the migration is completed.

Jun 06, 2022 - 08:55 UTC
Update - Update: There are ongoing maintenance tasks that prevent the regeneration of statistics.
The regeneration of statistics will normally take place mid-next week.

May 20, 2022 - 13:39 UTC
Update - The regeneration of stats is still on its way.
We will post update when significant progress has been made.

May 13, 2022 - 17:16 UTC
Update - Update: The regeneration of stats is still on going. 38% have been done.
May 06, 2022 - 15:18 UTC
Update - Update:We are restarting the last generation for the rest of customer.
Apr 25, 2022 - 08:40 UTC
Update - Update : There are ongoing maintenance tasks that prevent the regeneration of statistics. We will come back to you to keep you informed.
Apr 15, 2022 - 08:41 UTC
Update - Update:Regeneration is currently suspended, blocked at 65%.
The generation of the statistics of the day before is still functional however

Mar 25, 2022 - 10:38 UTC
Update - Update: The daily regeneration is still in progress.
Mar 23, 2022 - 11:25 UTC
Update - Update: Actually we have 50% generated.
Mar 14, 2022 - 10:37 UTC
Update - Update:There are 200 sites left to generate to reach 50%.
Mar 14, 2022 - 10:35 UTC
Update - Update: Our teams will finish generating 50% on the 13/03/2022.
We will keep you informed of the progress.

Mar 11, 2022 - 13:25 UTC
Update - Update:We are starting the last generation for 50% of customer, Actually we have 45% generated.
Mar 07, 2022 - 15:31 UTC
Update - Update: We are continuing to generate statistics. We will have finished 50% normally end of next week
Feb 25, 2022 - 14:17 UTC
Update - We are continuing to work on a fix for this issue.
Feb 23, 2022 - 12:16 UTC
Update - Ongoing actions : Statistics generation is still in progress . You will be informed of the progress.
Feb 21, 2022 - 10:35 UTC
Update - Ongoing actions : Patch have been deployed. We relaunch statistics generation . You will be informed of the progress.
Feb 14, 2022 - 13:46 UTC
Update - Update :Our technical teams have detected a problem during the regeneration of statistics, we are currently creating a patch to correct the problem.
Feb 01, 2022 - 11:04 UTC
Update - Update: Our technical teams have detected a bug making the display of the statuses invisible on a date period higher than 1 month. They are investigating to determine the origin
Jan 31, 2022 - 12:05 UTC
Update - Update: Our teams are working on regenerating the metrics.

30/09/2021 to 11/10/2021 : Metrics regeneration is complete
30/11/2021 to 13/12/2021 : Reconstructed metrics in progress
12/01/2022 to 15/01/2022 : Metrics will be generated shortly.
24/01/2022 to 07/02/2022 : Metrics are curently regenerating

Jan 24, 2022 - 10:53 UTC
Update - Update: Our teams are working on regenerating the metrics.

30/09/2021 to 11/10/2021 : Metrics regeneration is complete
30/11/2021 to 13/12/2021 : Reconstructed metrics in progress
12/01/2022 to 15/01/2022 : Metrics will be generated shortly.

Jan 21, 2022 - 14:00 UTC
Update - Update: Our teams are working on regenerating the metrics.

30/09/2021 to 11/10/2021 : Metrics finishes being regenerated during the day
30/11/2021 to 13/12/2021 : Reconstructed metrics started
12/01/2022 to 15/01/2022 : Metrics will be generated shortly.

Jan 19, 2022 - 12:26 UTC
Update - Update: Our teams are working on regenerating the metrics.

30/10/2021 to 16/11/2021 metrics are re-generated.
30/09/2021 to 11/10/2021 metrics are 50% done.
12/01/2022 to 15/01/2022 and 30/11/2021 to 13/12/2021 metrics will be generated shortly.

Jan 18, 2022 - 09:31 UTC
Update - Ongoing actions :Following some slowness on the filerz, we had to cancel the regeneration spots.
They were relaunched this morning but with a smaller gap in stats to regenerate
Next update : 17/01/2022

Jan 14, 2022 - 12:00 UTC
Update - Ongoing actions : The reconstruction of the statistics takes longer than estimated.
36% of the statistics are rebuilt since last Friday
Next update max : 17/01/2022

Jan 12, 2022 - 10:52 UTC
Identified - Ongoing actions : The reconstruction of the statistics takes longer than estimated.
Today 25% of the statistics are rebuilt since last Friday
Next update : 17/01/2022

Jan 10, 2022 - 08:52 UTC
Investigating - Start time : 07/01/2022
Service impact : some statistiques between september and december are missing
Ongoing actions : We relaunch all statistics generation, this action can take all week-end

Jan 07, 2022 - 11:13 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Web Hosting || Datacenter GRA Degraded Performance
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Degraded Performance
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Degraded Performance
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Redirect Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Databases || CloudDB GRA Under Maintenance
eu001 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Under Maintenance
eu011 Under Maintenance
eu012 Operational
sql020 Under Maintenance
sql021 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
VoIP || Carrier SIP Degraded Performance
Access RBX Degraded Performance
Access SBG Degraded Performance
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
VoIP || Services Operational
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
VoIP || Core Network Operational
OverTheBox || OverTheBox Operational
Internet Access || ADSL Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Internet Access || Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[GRA7][PaaS] - New release Oct 4, 2022 22:00-23:00 UTC
Start time : 04/10/2022 22:00 UTC
End time : 04/10/2022 23:00 UTC
Service impact : At one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
Service improvement : Our partner communicated to OVHcloud that they will be doing an internal maintenance in order to release the latest features, bug fixes, and performance updates.

Posted on Sep 30, 2022 - 15:51 UTC
[GRA7][PaaS] - Enabling Git features Oct 5, 2022 20:00-21:00 UTC
Start time : 05/10/2022 20:00 UTC
End time : 05/10/2022 21:00 UTC
Service impact : None
Service improvement : Our partner communicated to OVHcloud that they will be doing an will be performing a routine maintenance on customers' projects.

Posted on Sep 30, 2022 - 15:46 UTC
[GRA7][PaaS] - New release Oct 13, 2022 17:00 - Oct 14, 2022 01:00 UTC
Start time : 13/10/2022 17:00 UTC
End time : 14/10/2022 01:00 UTC
Service impact : At one point each project will be reallocated resulting in a short interruption. Integrations and WebHooks may fail during the maintenance, and you may notice increased deployment times
Service improvement : Our partner communicated to OVHcloud that they will be doing an internal maintenance in order to release the latest features, bug fixes, and performance updates.

Posted on Sep 20, 2022 - 20:11 UTC
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

Unresolved incident: [GRA1][Webhosting] - Cluster 020- Filerz37.

Oct 2, 2022
Resolved - Start Time : 02/10/2022 06:52 UTC
End Time : 02/10/2022 08:50 UTC
Service impact : All the websites hosted on filerz941 were unreachable, all the websites are now operational.
Current status : Resolved

Oct 2, 08:53 UTC
Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 18:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 23:00 UTC
Scheduled - Start time : 30/09/2022 23:00 UTC
End time : 01/10/2022 18:00 UTC
Service impact : Following a migration maintenance by Afnic that will entail all current operations on the .fr, .re, .yt, .pm, .tf and .wf domain names being unavailable. During this time, it will not be possible to:
=> Register or delete a .fr, .re, .yt, .pm, .tf or .wf domain name
=> Make changes to .fr, .re, .yt, .pm, .tf and .wf domain names (transfer, update contacts, update name servers, etc.)
We apologize for the inconvenience

Sep 22, 11:07 UTC
Sep 30, 2022
Resolved - Start Time : 30/09/2022 06:40 UTC
End Time : 30/09/2022 07:45 UTC
Service impact : Customers were not able to create,delete,update account domain and change password
Current status : Resolved

Sep 30, 07:55 UTC
Resolved - Start time : 30/09/2022 06:00 UTC
End time : 30/09/2022 07:34 UTC
Service impact : Customers could not any longer order internet access
Ongoing actions : Our operator has done his corrective maintenance.
Root cause :There were some disruptions to the eligibility service of our collection operator.

Sep 30, 07:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 00:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 23:00 UTC
Scheduled - Start time : 29/09/2022 23:00 UTC
End time : 29/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to Cluster007

Sep 29, 12:08 UTC
Sep 29, 2022
Completed - 100% of our infra now runs MySQL 5.7
Sep 29, 07:55 UTC
Update - 91% of our infra now runs MySQL 5.7.
100% of eu010 is now running MySQL 5.7.

Sep 27, 09:05 UTC
Update - 78% of our infra now runs MySQL 5.7.
100% of eu009 is now running MySQL 5.7.

Sep 21, 08:07 UTC
Update - 66% of our infra now runs MySQL 5.7.
100% of eu007 is now running MySQL 5.7.

Sep 15, 07:42 UTC
Update - 55% of our infra now runs MySQL 5.7.
100% of eu005 is now running MySQL 5.7.

Sep 12, 08:12 UTC
Update - 47% of our infra now runs MySQL 5.7.
100% of eu004 is now running MySQL 5.7.

Sep 7, 07:53 UTC
Update - 35% of our infra now runs MySQL 5.7.
100% of eu002 is now running MySQL 5.7.
We have now reached our cruising speed.

Sep 1, 08:31 UTC
Update - 23% of our infra now runs MySQL 5.7.
100% of eu001 is now running MySQL 5.7.
We are increasing the upgrade rate.

Aug 29, 09:28 UTC
Update - 18.5% of our infra is now running MySQL 5.7.
All new databases are now delivered with MySQL 5.7

Aug 24, 07:49 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 19, 12:00 UTC
Update - 100% of eu008 and ca001 are now running MySQL 5.7
Aug 16, 08:36 UTC
Update - UPDATE: 8% of our infra is now running MySQL 5.7. We are now increasing of upgrade rate
Aug 10, 13:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 10, 13:35 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 10, 13:31 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 10, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:00 UTC
Scheduled - Start time : 20/07/2022 13:00 UTC
End time : 29/09/2022 13:10 UTC
Service impact : A downtime of one minute per instance may occur during this operation.
Service improvement : As part of our policy of continuous improvement, we will carry out this maintenance for sharedSQL databases upgrades, from MySQL 5.6 to MySQL 5.7.

Jul 20, 05:46 UTC
Sep 28, 2022
Completed - The scheduled maintenance has been completed.
Sep 28, 22:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 UTC
Scheduled - Start time : 28/09/2022 22:00 UTC
End time : 28/09/2022 23:00 UTC
Service impact : None
Service improvement : We need to reboot some interfaces on a network device due to a bug.

Sep 28, 16:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 21:57 UTC
Scheduled - Start time : 28/09/2022 23:00 UTC
End time : 28/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to Cluster014.

Sep 28, 12:20 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 21:56 UTC
Scheduled - Start time : 28/09/2022 23:00 UTC
End time : 28/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to Cluster006.

Sep 28, 12:06 UTC
Completed - Start time : 27/09/2022 23:00 UTC
End time : 27/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to the cluster 006.

Sep 28, 00:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 23:00 UTC
Scheduled - Start time : 27/09/2022 23:00 UTC
End time : 27/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to the cluster 006.

Sep 24, 01:45 UTC
Sep 27, 2022
Sep 26, 2022
Resolved - Start Time : 26/09/2022 20:30 UTC
End Time : 26/09/2022 21:30 UTC
Service impact : The notification service is operational again.
After analysis, we observed that none of your services were impacted.

Sep 26, 22:50 UTC
Monitoring - Start time : 26/09/2022 20:30 UTC
Service impact : The situation has stabilized since 21:30 UTC, however we are performing final tests to ensure that the service is fully restored.

Sep 26, 22:10 UTC
Identified - Start time : 26/09/2022 20:30 UTC
Service impact : Following operations on a maintenance, we currently have some difficulties with notification.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.

Sep 26, 21:50 UTC
Completed - Start time : 26/09/2022 23:00 UTC
End time : 26/09/2022 22:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to the cluster 003.

Sep 26, 22:40 UTC
Update - Start time : 26/09/2022 23:00 UTC
End time : 26/09/2022 22:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to the cluster 003.

Sep 26, 22:36 UTC
Scheduled - Start time : 26/09/2022 23:00 UTC
End time : 26/09/2022 23:30 UTC
Service impact : A few minutes of inaccessibility during the operation.
Service improvement : Following our continuous improvement policy, we are moving some domain from an other filerz to the cluster 003.

Sep 24, 01:44 UTC
Resolved - Start Time : 26/09/2022 16:20 UTC
End Time : 26/09/2022 16:35 UTC
Service impact : Hosted websites on Filerz1014 were slow
Root cause : An overload on the storage equipment caused the incident
Current status : Resolved

Sep 26, 16:49 UTC
Investigating - Start time : 26/09/2022 16:20 UTC
Service impact : Hosted websites on Filerz1014 may be slow
Ongoing actions : Our teams are currently working to solve the problem

Sep 26, 16:46 UTC
Resolved - Start Time : 26/09/2022 13:50 UTC
End Time : 26/09/2022 14:52 UTC
Service impact : Slowness or unreachability were observed on some hosted websites
Root cause : A backup that was in progress caused the incident
Current status : Resolved

Sep 26, 14:54 UTC
Investigating - Start time : 26/09/2022 13:50 UTC
Service impact : Slowness or unreachability observed on some hosted websites
Ongoing actions : Our technical teams are working to solve the problem

Sep 26, 14:01 UTC
Resolved - Start Time : 26/09/2022 08:00 UTC
End Time : 26/09/2022 12:07 UTC
Root cause : The degradation is due to an ongoing backup.
Current status : Resolved

Sep 26, 12:24 UTC
Investigating - Start time : 26/09/2022 08:00 UTC
Service impact : Slowness or unreachability observed on some hosted websites on filerz144
Technical impact (DC/geographical area) : GRA1
Scope of impact : All offers on cluster023
Ongoing actions : Our teams are in the process of identifying and correcting the degradations you are experiencing.

Sep 26, 08:14 UTC
Resolved - Start Time : 23/09/2022 08:15 UTC
End Time : 23/09/2022 07:24 UTC
Current status : Resolved

Sep 26, 11:03 UTC
Monitoring - Update: L'incident est désormais terminé, l'ensemble des services ont été rétablis. Si vous rencontrez toujours le problème, nous vous invitons à redémarrer vos équipements (modem).
Sep 26, 09:24 UTC
Update - Nous ferons un point avec nos fournisseurs lundi matin à la première heure ouvrable.
Sep 23, 18:56 UTC
Update - Plus de 60% des accès impactés sont synchronisés et connectés désormais.
Les équipes continuent de procéder au rétablissement des liens d'accès.

Sep 23, 15:34 UTC
Update - Update: Le problème est fixé et la restauration des accès impactés est en cours.
Sep 23, 12:11 UTC
Identified - Heure début : 23/09/2022 08:15 UTC
Service impacté : Nous avons un incident localisé sur les équipements de notre opérateur entraînant des perturbations de ligne.
Le département 50 est concerné.
Origine de l'incident: La problématique est lié à l'arrêt du flux de la part de l'opérateur historique.
Actions en cours : Les démarches sont en cours afin de rétablir les services. Nous revenons vers vous rapidement.

Sep 23, 09:15 UTC
Investigating - Heure début : 23/09/2022 08:15 UTC
Service impacté : Nous avons un incident localisé sur les équipements de notre opérateur entraînant des perturbations de ligne. NRAs concernés sont: DON50 PER50 DON50 PER50 HAM50 AGO50
Actions en cours : Des investigations sont en cours afin de remettre les services en fonctionnement.

Sep 23, 08:50 UTC
Resolved - Start Time : 26/09/2022 08:00 UTC
End Time : 26/09/2022 08:43 UTC
Root cause : The degradation of service is due to an excessive load on the filerz.

Sep 26, 09:00 UTC
Investigating - Start time : 26/09/2022 08:00 UTC
Service impact : Slowness or unreachability observed on some hosted websites on filerz216
Technical impact (DC/geographical area) : GRA1
Scope of impact : All offers on cluster026
Ongoing actions : Our teams are in the process of identifying and correcting the degradations you are experiencing.

Sep 26, 08:11 UTC
Sep 25, 2022

No incidents reported.

Sep 24, 2022
Resolved - Start Time : 24/09/2022 19:51 UTC
End Time : 24/09/2022 21:15 UTC
Service status : The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on the cooling system.
Current status : Resolved

Sep 24, 21:51 UTC
Monitoring - The instabilities seem to have ceased.
We place, so, the incident under monitoring to confirm the resolution of the authentication issues.

Sep 24, 21:26 UTC
Investigating - Start time : 24/09/2022 19:51 UTC
Service impact : Some instability is detected on cluster31
Ongoing actions : Our technicians are currently working on in order to fix it

Sep 24, 20:46 UTC
Sep 23, 2022
Resolved - Start Time : 23/09/2022 12:00 UTC
End Time : 23/09/2022 13:00 UTC
Service status: The situation is back to normal, the service is running nominally.
Current status : Resolved

Sep 23, 14:30 UTC
Investigating - Start time : 23/09/2022 12:00 UTC
Service impact : Some logs are unreachable
Technical impact (DC/geographical area) : GRA
Root cause : Filerz unreachable
Scope of impact : Logs infrastructure on Cluster15
Ongoing actions : An investigation is underway to determine the origin of this incident.

Sep 23, 12:43 UTC
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 UTC
Scheduled - Start time :22/09/2022 23:00UTC
End time :22/09/2022 23:30UTC
Service impact : During this operation, Some customers may experience an unavailability for access to databases from phpmyadmin or to ftp via net2ftp)
No impact on access to client sites, databases directly or to ftp from a classic ftp client.
Service improvement : Within the framework of the continuous improvement of our services, we carry out an operation of migration on cluster10

Sep 22, 13:49 UTC
Resolved - Start Time : 22/09/2022 01:10 UTC
End Time : 22/09/2022 08:15 UTC
Service impact : The service of sending SMS is completly restored
Current status : Resolved

Sep 22, 08:35 UTC
Monitoring - Start time : 22/09/2022 01:10 UTC
Service impact : No more latency observed with the sending SMS service.
Ongoing actions : We are monitoring the service for 30 minutes.

Sep 22, 08:03 UTC
Investigating - Start time : 22/09/2022 01:10 UTC
Service impact : We are experiencing some problems with sending SMS
Ongoing actions : Our teams are currently investigating the cause of this incident.

Sep 22, 07:22 UTC
Sep 21, 2022
Resolved - Start Time : 20/09/2022 11:51 UTC
End Time : 20/09/2022 14:50 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : It was due to a disruption on the network
Current status : Resolved

Sep 21, 07:58 UTC
Monitoring - Start time : 20/09/2022 11:51 UTC
Ongoing actions : Monitoring
The impact has been fixed. Our technical teams are keeping the topic under monitoring to ensure the stability of the resolution and investigate the root cause.

Sep 20, 15:19 UTC
Investigating - Start time : 20/09/2022 11:51 UTC
Service impact : We encounter a disturbance on our DNS server. You might experiencing some issue with your web browsing.
Ongoing actions : Investigating
Our technical teams are working on resolving the issue. Update will be post as significant progress is made.

Sep 20, 15:09 UTC
Resolved - Start Time : 21/09/2022 05:50 UTC
End Time : 21/09/2022 07:20 UTC
Service status : The situation is back to normal, the service is running nominally.
Root cause : A server nedded to be restarted.
Current status : Resolved

Sep 21, 07:35 UTC
Investigating - Start time : 21/09/2022 05:50 UTC
Service impact : The email services on homez.215 are unreachable
Ongoing actions : Our technicians are currently working on in order to fix it

Sep 21, 06:27 UTC
Sep 20, 2022
Resolved - Start time : 20/09/2022 11:32 UTC
End time : 20/09/2022 11:46 UTC
Service impact : Ovhcloud websites access was degraded
Root cause :This incident is related to a network incident on this task :https://network.status-ovhcloud.com/incidents/5mldyhd6v99c

Sep 20, 17:51 UTC
Monitoring - Start time : 20/09/2022 11:40 UTC
End time : 20/09/2022 12:00 UTC
Service impact : OVHcloud websites access was degraded
Root cause :This incident is related to a network incident on this task :https://network.status-ovhcloud.com/incidents/5mldyhd6v99c
Ongoing actions : We keep the situation under observation

Sep 20, 12:44 UTC