OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Our teams are continuing to work on a fix for this issue.
Update will be post as significant progress is made.

Feb 20, 2024 - 13:47 UTC
Update - Our teams are working tirelessly to resolve this incident once and for all.
Update will be post as significant progress is made.

Jan 16, 2024 - 05:49 UTC
Update - Our technical teams are still processing the previous months.
Processing for October and November is now completed.

Jan 08, 2024 - 13:22 UTC
Update - The processing of past months is in progress, that of October is completed.
Jan 05, 2024 - 16:00 UTC
Update - Update : Our technical team is working on resolving the billing issue for the month of October 2023.
We are continuing to work on a fix for this issue.

Jan 05, 2024 - 10:57 UTC
Update - Update : A fix has been implemented and is now working, next calls will be billed correctly.
The new tickets are good and will be refunded.
As for the tickets that have not been counted since the start of the incident, we are working to reintegrate them, but this is still in progress.

Dec 15, 2023 - 13:58 UTC
Update - We are continuing to work on a fix for this issue.
Dec 12, 2023 - 14:32 UTC
Update - We are continuing to work on a fix for this issue.
Dec 12, 2023 - 12:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 12, 2023 - 10:18 UTC
Investigating - Start time : 24/10/2023 12:00 UTC
Service impact : Customer having french Value-Added Service (+338xxxxxxxx) plugged on OVH Call Queue or OVH Contact Centre Solution have missing calls for payout.
Root cause : Migration on internal routing.
Ongoing actions : Our team are working to fix the issue.

Dec 12, 2023 - 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 2024 - 22:30 UTC
Scheduled - Start time : 13/02/2024 22:30 UTC
End time : 14/02/2024 00:30 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 13, 2024 22:30 - Feb 14, 2024 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 2024 - 21:30 UTC
Scheduled - Start time : 13/02/2024 21:30 UTC
End time : 13/02/2024 23:00 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 13, 2024 21:30-23:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Hosted Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Delivery Operational
Collaborative solutions || Private Exchange Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
User Group Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Sharepoint Operational
Web Access Operational
Delivery Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Migration Tools || OMM Operational
Migration Tools || OSM Operational
OverTheBox || OverTheBox Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
Spain Operational
Germany Operational
United Kingdom Operational
VoIP || Services Partial Outage
Conferences Operational
CCS Operational
IVR & Call Queues Operational
VXML Operational
Fax Operational
SMS Operational
Billing Partial Outage
Provisioning Operational
VoIP || Telephony Operational
Access SBC Operational
Media Gateways Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024
Resolved - Start time : 25/02/2024 14:00 UTC
End time : 26/02/2024 11:16 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Feb 26, 13:50 UTC
Investigating - Start time : 25/02/2024 14:00 UTC
Service impact : Impossible to install new module CMS (Content Management System).
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 26, 08:49 UTC
Feb 25, 2024
Resolved - Start time : 25/02/2024 20:30 UTC
End time : 25/02/2024 21:10 UTC
Root cause : Network disruption.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 25, 21:40 UTC
Identified - Start time : 25/02/2024 20:30 UTC
Service impact : Some customers websites may be unreachable, error 503/504 should appear when trying to connect to it. Some slowness is observed too.
Root cause : Network disruption.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 25, 21:07 UTC
Investigating - Start time : 25/02/2024 20:30 UTC
Service impact : Some customers websites may be unreachable, error 503/504 should appear when trying to connect to it. Some slowness is observed too.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 25, 21:05 UTC
Resolved - Start time : 25/02/2024 03:30 UTC
End time : 25/02/2024 11:10 UTC
Service impact : Some websites slowness on Cluster20
Root cause : Overload on compute equipments
Our technical teams resolved the issue. All impacted services are now operational.

Feb 25, 11:32 UTC
Update - Start time : 25/02/2024 03:30 UTC
Service impact : Some websites slowness on Cluster20
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 25, 11:01 UTC
Investigating - We have detected an issue on our infrastucture. We will update informations when we will have more details.
Feb 25, 10:26 UTC
Resolved - Start time : 25/02/2024 03:30 UTC
End time : 25/02/2024 05:15 UTC
Service impact : Websites slowness on cluster003
Root cause : Overload on compute equipments
Ongoing actions : Our technical teams resolved the issue.
All impacted services are now operational.

Feb 25, 11:26 UTC
Feb 24, 2024
Resolved - Start time : 24/02/2024 13:00 UTC
End time : 24/02/2024 17:00 UTC
Service impact : Websites might have been slow.
Our technical teams resolved the issue. All impacted services are now operational.
Root cause : It was due to a disruption on the network.

Feb 24, 19:50 UTC
Feb 23, 2024
Resolved - Start time : 23/02/2024 12:20 UTC
End time : 23/02/2024 12:32 UTC
Service impact : Some slowness was observed on websites .
Root cause: It was due to a disruption in network.

Feb 23, 12:39 UTC
Resolved - This incident has been resolved.
Start time : 16/02/2024 16:59 UTC
End time : 23/02/2024 10:21 UTC

Feb 23, 10:21 UTC
Monitoring - Dear Customer,

The Microsoft Outlook product is facing an issue that could generate an authentication process for some accounts. This issue is related to an additional security feature called Extended Protection that was enabled after the last security update to mitigate the vulnerability described in CVE-2024-21410.

Microsoft's current recommendation in this case is to add a registry key as described at https://learn.microsoft.com/en-us/exchange/plan-and-deploy/post-installation-tasks/security-best-practices/exchange-extended-protection?view=exchserver-2019#ntlm-version-requirements.

We hope that this will help you to resolve the issue if you are affected.

Feb 21, 11:08 UTC
Update - The fix did not produce the expected results, customers are recommended to update Outlook client to the latest version or to apply a registry key to use the correct NTLM protocol : NTLM version requirements.
Our teams are continuing to work on a fix.

Feb 20, 18:28 UTC
Update - Our technical teams will implement a fix during the night.
An update will be posted as soon as significant progress is made.

Feb 19, 16:22 UTC
Update - Our teams have identified the source of the connection problem. There are two workarounds:
- The first workaround is to update your Outlook client to the latest version.
- The second workaround is to apply a registry key to use the correct NTLM protocol : NTLM version requirements

Our technical teams are continuing to work on this issue.
An update will be issued as soon as significant progress is made.

Feb 19, 15:30 UTC
Update - Our technical teams are continuing to work on this issue.
An update will be issued as soon as significant progress is made.

Feb 19, 13:06 UTC
Update - We are continuing to work on a fix for this issue.
Feb 19, 10:59 UTC
Identified - Start time : 16/02/2024 16:59 UTC
Service impact : Customers may face problems with connexion, only outlook is concerned.
Root cause : Following a fix implemented to resolve this incident https://web-cloud.status-ovhcloud.com/incidents/7vfj2lp3jdkd, some customers may experience connection problems for outlook accounts.
Ongoing actions : A fix in progress.

Feb 19, 09:34 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 23:45 UTC
Scheduled - Start time : 22/02/2024 23:45 UTC
End time : 23/02/2024 01:45 UTC
Service impact : Filerz1626 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1626 to keep our infrastructure up-to-date

Feb 9, 00:58 UTC
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 23:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 22:30 UTC
Scheduled - Start time : 22/02/2024 22:30 UTC
End time : 23/02/2024 00:30 UTC
Service impact : Filerz1641 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1641 to keep our infrastructure up-to-date

Feb 9, 00:55 UTC
Completed - The scheduled maintenance has been completed.
Feb 22, 22:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "VoIP" offer.

Start time : 22/02/2024 21:00 UTC
End time : 23/02/2024 00:00 UTC
Service impact : None
Service improvement : We are rolling out a new infrastructure for some equipment of of VoIP network infrastructure

Thank you for your understanding.

Feb 22, 00:03 UTC
Completed - The scheduled maintenance has been completed.
Feb 22, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:30 UTC
Scheduled - Start time : 22/02/2024 21:30 UTC
End time : 22/02/2024 23:00 UTC
Service impact : Filerz661 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz661 to keep our infrastructure up-to-date

Feb 8, 22:55 UTC
Resolved - Start time : 22/02/2024 15:30 UTC
End time : 22/02/2024 18:11 UTC
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 22, 18:19 UTC
Update - We are continuing to investigate this issue.
Feb 22, 17:14 UTC
Investigating - Start time : 22/02/2024 15:30 UTC
Service impact : 500 CCS or Queues
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 22, 17:12 UTC
Completed - The scheduled maintenance has been completed.
Feb 22, 01:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 23:45 UTC
Scheduled - Start time : 21/02/2024 23:45 UTC
End time : 22/02/2024 01:45 UTC
Service impact : Filerz1654 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1654 to keep our infrastructure up-to-date

Feb 8, 21:11 UTC
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:30 UTC
Scheduled - Start time : 21/02/2024 22:30 UTC
End time : 22/02/2024 00:30 UTC
Service impact : Filerz1710 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1710 to keep our infrastructure up-to-date

Feb 8, 22:51 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "VoIP" offer.

Start time : 21/02/2024 21:00 UTC
End time : 22/02/2024 00:00 UTC
Service impact : None
Service improvement : We are rolling out a new infrastructure for some equipment of of VoIP network infrastructure.

Thank you for your understanding.

Feb 19, 23:51 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 22:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 21:30 UTC
Scheduled - Start time : 21/02/2024 21:30 UTC
End time : 21/02/2024 23:00 UTC
Service impact : Filerz562 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz562 to keep our infrastructure up-to-date

Feb 8, 22:46 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 00:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "Product impacted"offer.

Start time : 20/02/2024 22:00 UTC
End time : 21/02/2024 01:00 UTC
Service impact : We expect 15 minutes downtime on Filerz232 during the operation.
Service improvement :

Thank you for your understanding.

Feb 20, 18:17 UTC
Completed - The scheduled maintenance has been completed.
Feb 21, 00:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 23:45 UTC
Scheduled - Start time : 20/02/2024 23:45 UTC
End time : 21/02/2024 01:45 UTC
Service impact : Filerz1569 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1569 to keep our infrastructure up-to-date

Feb 8, 22:42 UTC
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:30 UTC
Scheduled - Start time : 20/02/2024 22:30 UTC
End time : 21/02/2024 00:30 UTC
Service impact : Filerz1592 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1592 to keep our infrastructure up-to-date

Feb 8, 22:20 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 22:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:30 UTC
Scheduled - Start time : 20/02/2024 21:30 UTC
End time : 20/02/2024 23:00 UTC
Service impact : Filerz118 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz118 to keep our infrastructure up-to-date

Feb 8, 22:16 UTC
Resolved - Start time : 20/02/2024 08:30 UTC
End time : 20/02/2024 10:20 UTC
Root cause : Overload was observed on storage equipment.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 20, 11:07 UTC
Monitoring - Start time : 20/02/2024 08:30 UTC
Service impact : Websites on this filerz may slow or unreachable
Root cause : Overload was observed on storage equipment
Ongoing actions : Monitoring

Feb 20, 09:22 UTC
Update - We are continuing to investigate this issue.
Feb 20, 08:43 UTC
Investigating - Start time : 20/02/2024 08:30 UTC
Service impact : Websites on this filerz may slow or unreachable
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 20, 08:38 UTC
Completed - The scheduled maintenance has been completed.
Feb 20, 00:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:45 UTC
Scheduled - Start time : 19/02/2024 23:45 UTC
End time : 20/02/2024 01:45 UTC
Service impact : Filerz1590 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1590 to keep our infrastructure up-to-date

Feb 8, 22:13 UTC
Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 23:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:30 UTC
Scheduled - Start time : 19/02/2024 22:30 UTC
End time : 20/02/2024 00:30 UTC
Service impact : Filerz1588 will be unavailable for 60 minutes during the maintenance
Service improvement : We are going to migrate Filerz1588 to keep our infrastructure up-to-date

Feb 8, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Feb 19, 22:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:30 UTC
Scheduled - Start time : 19/02/2024 21:30 UTC
End time : 19/02/2024 23:00 UTC
Service impact : Filerz954 will be unavailable for 40 minutes during the maintenance
Service improvement : We are going to migrate Filerz954 to keep our infrastructure up-to-date

Feb 8, 21:15 UTC
Resolved - Start time : 19/02/2024 10:00 UTC
End time : 19/02/2024 10:50 UTC
Root cause : Some overload has been observed on Storage equipments
Our technical teams resolved the issue. All impacted services are now operational.

Feb 19, 11:02 UTC
Investigating - Start time : 19/02/2024 10:00 UTC
Service impact : The web sites are slow or inaccessible on filerz736 for some customers.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 19, 10:28 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024
Resolved - Start time : 17/02/2024 11:00 UTC
End time : 17/02/2024 11:56 UTC
Service impact : Slowness on hosted websites was being observed
Root cause : A storage equipment caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

Feb 17, 12:02 UTC
Investigating - Start time : 17/02/2024 11:00 UTC
Service impact : Slowness on hosted websites
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 17, 11:37 UTC
Feb 16, 2024
Completed - Dear customer

We apologize for the inconvenience due to the maintenance during business hours. As the safety of our customers is our priority, we decided to initiate actions in emergency, without any preliminary information. Our immediate actions came to positive result as the incident is now closed and your emails solutions safe.

Indeed, as you might know, several critical vulnerabilities were disclosed by Microsoft this week, along with patches to restore the security level of their products (including the Exchange product we use for your e-mail services). The patch deployment linked to the CVE-2024-21413 and CVE-2024-21410 rated with a high severity ranking generated some degradations and downtimes. As a result, crisis unit was immediately deployed and teams were fully mobilized to define the right update process.

It was agreed that applying patches as quickly as possible was the most effective way of guaranteeing the security of your data and services. We therefore proceeded with patch deployment as soon as the non-regression tests had been validated. All services have been secured so far without downtime for all solutions (MXplan, EmailPro, Hosted Exchange, Trusted-Exchange), except from Private Exchange, whose architecture requires downtime for this type of intervention.

We did our best to make this maintenance as smooth as possible. Despite our efforts to communicate as quickly and widely as possible by e-mail or call, we regret that we have been forced to disrupt the activities of some of you at such short notice.

Thank you for your trust. Security and protection of your data remain our highest priority, and it is in this frame of mind that we have been operating for years.

Find out more about vulnerabilities on the ANSII website:
https://www.cert.ssi.gouv.fr/avis/CERTFR-2024-AVI-0131/
https://www.cert.ssi.gouv.fr/alerte/CERTFR-2024-ALE-005/
https://www.cert.ssi.gouv.fr/avis/CERTFR-2024-AVI-0127/

Once again, we apologise for any inconvenience caused.

Start time : 15/02/2024 12:00 UTC
End time : 16/02/2024 16:59 UTC

Feb 16, 16:59 UTC
Update - Our teams still have to carry out operations. The operations will be finished in a few hours
Feb 16, 08:52 UTC
Update - The operations are still ongoing this night, it should be completed at the end of tomorrow morning.
Feb 15, 17:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 11:55 UTC
Scheduled - Dear customer

We are currently carrying out maintenance work on EmailPro and Private Exchange messaging solutions.
As a result, degradation is to be expected on EmailPro and downtime on Private Exchange.
Our support teams will be at your disposal to answer any questions you may have.
We will keep you informed of the progress of the operation as soon as possible.

Start time : 15/02/2024 12:00 UTC
Service impact : A few hours of downtime on Private Exchange, some degradation on Email pro
Service improvement : Following our continuous improvement policy, we are rolling out a maintenance for EmailPro and Private Exchange messaging solutions.


Thank you for your understanding.

Feb 15, 11:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 00:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:45 UTC
Scheduled - Start time : 15/02/2024 23:45 UTC
End time : 16/02/2024 01:45 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:38 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:30 UTC
Scheduled - Start time : 15/02/2024 22:30 UTC
End time : 16/02/2024 00:30 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:28 UTC
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 21:30 UTC
Scheduled - Start time : 15/02/2024 21:30 UTC
End time : 15/02/2024 23:00 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:52 UTC
Resolved - Start time : 15/02/2024 11:30 UTC
End time : 15/02/2024 11:50 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Feb 15, 11:59 UTC
Investigating - Start time : 15/02/2024 11:30 UTC
Service impact : Websites slowness on Filerz541
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 15, 11:42 UTC
Resolved - Start time : 15/02/2024 11:10 UTC
End time : 15/02/2024 11:45 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Feb 15, 11:48 UTC
Investigating - Start time : 15/02/2024 11:10 UTC
Service impact : Websites slowness on Filerz271
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 15, 11:40 UTC
Resolved - Start time : 13/02/2024 10:00 UTC
End time : 14/02/2024 17:03 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Feb 15, 09:25 UTC
Update - We are continuing to monitor for any further issues.
Feb 14, 17:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 17:15 UTC
Identified - Our provider in Tunisia is working on a resolution.
Feb 14, 16:24 UTC
Investigating - Start time : 13/02/2024 10:00 UTC
Service impact : DNS propagation and zone creation are not working correctly.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 14, 16:23 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:45 UTC
Scheduled - Start time : 14/02/2024 23:45 UTC
End time : 15/02/2024 01:45 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:23 UTC
Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:30 UTC
Scheduled - Start time : 14/02/2024 22:30 UTC
End time : 15/02/2024 00:30 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:18 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 22:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:30 UTC
Scheduled - Start time : 14/02/2024 21:30 UTC
End time : 14/02/2024 23:00 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 03:13 UTC
Resolved - Start time : 14/02/2024 14:59 UTC
End time : 14/02/2024 15:05 UTC
Service status : Services are working as they should be.
Root cause : Overload was observed on storage equipment
Our technical teams resolved the issue. All impacted services are now operational.

Feb 14, 15:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 15:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 14, 15:06 UTC
Investigating - Start time : 14/02/2024 14:59 UTC
Service impact : Slowness is observed on some hosted websites
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Feb 14, 15:04 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:45 UTC
Scheduled - Start time : 13/02/2024 23:45 UTC
End time : 14/02/2024 01:45 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 02:48 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 00:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:30 UTC
Scheduled - Start time : 13/02/2024 21:30 UTC
End time : 13/02/2024 23:00 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 04:37 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 00:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:31 UTC
Scheduled - Start time : 13/02/2024 22:30 UTC
End time : 14/02/2024 00:30 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 04:41 UTC
Feb 13, 2024
Completed - The scheduled maintenance has been completed.
Feb 13, 22:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 UTC
Scheduled - Start time : 13/02/2024 21:00 UTC
End time : 13/02/2024 22:00 UTC
Service impact : Each filerz will have a downtime of 30min during the migration
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 9, 22:17 UTC
Resolved - Start time : 13/02/2024 17:48 UTC
End time : 13/02/2024 20:37 UTC
Root cause : Network device issue
Our technical teams resolved the issue. All impacted services are now operational.

Feb 13, 20:41 UTC
Identified - Start time : 13/02/2024 17:48 UTC
Service impact : Slowness on some hosted websites.
Root cause : Network device issue
Ongoing actions : our teams work to fix the issue.

Feb 13, 19:58 UTC
Investigating - Start time : 13/02/2024 17:48 UTC
Service impact : Slowness on some hosted websites.
Ongoing actions : Our technical teams are investigating the issue.
Update will be posted as significant progress is made.

Feb 13, 18:46 UTC
Completed - The scheduled maintenance has been completed.
Feb 13, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 05:15 UTC
Scheduled - Start time : 13/02/2024 05:15 UTC
End time : 13/02/2024 08:15 UTC
Service impact : We expect 15 minutes downtime on each filerz during the operation.
Service improvement : In order to improve the performance of filerz855 on cluster 003, filerz856 on cluster 003, filerz858 on cluster 003, filerz363 on cluster027 and of filerz526 on cluster011 we need to perform a maintenance operation on it.

Feb 12, 23:14 UTC
Completed - The scheduled maintenance has been completed.
Feb 13, 01:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:45 UTC
Scheduled - Start time : 12/02/2024 23:45 UTC
End time : 13/02/2024 01:45 UTC
Service impact : The filerz will have a downtime of 40min during the migration.
Service improvement : The goal of this maintenance is to improve the performance and enhance the security of our infrastructure.

Feb 3, 02:36 UTC