Web Cloud Status

OVHcloud Web Hosting Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GRA][Web Hosting] - Cluster130 Incident Notification

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster130 in GRA.

Here are some supplementary details :

Start time : 26/03/2026 12:00 UTC
Impacted Service(s) : Outbound mail services on Cluster130 are impacted.
Customers Impact : Customers may experience delays with outbound emails. Messages are temporarily stored and will be sent once service is restored.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Mar 26, 2026 - 14:57 UTC

[GRA][Web Hosting] - Cluster121 incident notification

Monitoring - We were experiencing an ongoing incident. We had determined the origin of the issue affecting our Web Hosting offer in the specific GRA region.

Here are some supplementary details :

Start time : 24/03/2026 17:00 UTC
End time : 25/03/2206 20:00 UTC
Impacted Service(s) : Cluster121 experienced temporary latency between 24/03/2026 17:00 UTC and 24/03/2026 22:00 UTC, and again from 25/03/2026 15:00 UTC to 25/03/2026 20:00 UTC.
Customers Impact : Customers using cluster121 may have temporarily experienced latency on their websites.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 26, 2026 - 10:00 UTC

[EU][Web Cloud] - Outlook Web Access mailbox migration

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.
Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Hosted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || MX Plan Operational

Reception Operational

Delivery email Operational

Mailbox Access Operational

Redirection Operational

Webmail Operational

Delivery Operational

Collaborative solutions || Office Operational

Operations Operational

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Operational

Registration Operational

Renew Operational

Transfer Operational

Restore Operational

Delete Operational

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Operational

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Web Hosting || Datacenter BHS Operational

90 days ago

100.0 % uptime

Today

Cluster051 Operational

Cluster151 Operational

90 days ago

100.0 % uptime

Today

Redirect Operational

Web Hosting || Datacenter GRA Partial Outage

90 days ago

100.0 % uptime

Today

Cluster100 Operational

Cluster102 Operational

Cluster103 Operational

Cluster105 Operational

Cluster106 Operational

Cluster107 Operational

Cluster110 Operational

Cluster111 Operational

Cluster112 Operational

Cluster113 Operational

Cluster114 Operational

Cluster115 Operational

Cluster117 Operational

Cluster120 Operational

Cluster121 Operational

Cluster123 Operational

Cluster124 Operational

Cluster127 Operational

Cluster128 Operational

Cluster129 Operational

Cluster130 Partial Outage

Cluster131 Operational

Redirect Operational

Cluster020 Operational

90 days ago

100.0 % uptime

Today

Cluster126 Operational

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[FR][Web Cloud] - VoIP Maintenance Notification Mar `27`, `2026` `17:00` - Mar `30`, `2026` `12:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our VoIP offer in FR region.

Start time : 27/03/2026 17:00 UTC
End time : 30/03/2026 12:00 UTC
Service impact : The French portability process will freeze during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance following APNF's protocol change.

Thank you for your understanding.
Posted on Mar 26, 2026 - 09:35 UTC

[GRA][Web Hosting] - Clusters 120/128 maintenance notification Mar `30`, `2026` `20:00` - Apr `3`, `2026` `11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 30/03/2026 20:00 UTC
End time : 02/04/2026 21:00 UTC

List of concerned Filerz:
- filerz958 Cluster 128 / 30/03/2026 20:00 UTC
- filerz964 Cluster 128 / 31/03/2026 20:00 UTC
- filerz981 Cluster 128 / 01/04/2026 06:00 UTC
- filerz705 Cluster 120 / 02/04/2026 06:00 UTC

Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Web Hosting infrastructure.

Thank you for your understanding.
Posted on Mar 24, 2026 - 16:43 UTC

[GRA][Web Hosting] - Clusters 126/131 Maintenance Notification Apr `7`, `2026` `20:00` - Apr `9`, `2026` `23:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 07/04/2026 20:00 UTC
End time : 09/04/2026 23:00 UTC

List of concerned Filerz:
- Filerz 152 Clusters 126 / 07/04/2026 20:00 UTC
- Filerz 167 Clusters 126 / 08/04/2026 20:00 UTC
- Filerz 1812 Clusters 131 / 09/04/2026 20:00 UTC

Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the web hosting infrastructure.

Thank you for your understanding.
Posted on Apr 07, 2026 - 20:00 UTC

[GRA][Web Hosting] - Clusters 120/121/126/127/128 maintenance notification Apr `13`, `2026` `06:00` - Apr `15`, `2026` `23:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 13/04/2026 06:00 UTC
End time : 15/04/2026 23:00 UTC

List of concerned Filerz:
- filerz1884 Cluster 126 / 13/04/2026 06:00 UTC
- filerz2177 Cluster 128 / 13/04/2026 06:30 UTC
- filerz2202 Cluster 127 / 13/04/2026 20:00 UTC
- filerz165 Cluster 126 / 13/04/2026 20:30 UTC
- filerz70 Cluster 120 / 14/04/2026 06:00 UTC
- filerz706 Cluster 120 / 14/04/2026 06:30 UTC
- filerz89 Cluster 121 / 14/04/2026 20:00 UTC
- filerz203 Cluster 127 / 14/04/2026 20:30 UTC
- filerz180 Cluster 126 / 14/04/2026 21:00 UTC
- filerz207 Cluster 126 / 15/04/2026 06:00 UTC
- filerz947 Cluster 128 / 15/04/2026 06:30 UTC
- filerz989 Cluster 128 / 15/04/2026 20:00 UTC
- filerz938 Cluster 128 / 15/04/2026 20:30 UTC

Service impact : We will be migrating the various Filerz servers to keep our infrastructure up to date and more stable, thereby preventing further service interruptions. The Filerz servers will be unavailable for 30 minutes on the scheduled migration date.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Web Hosting infrastructure.

Thank you for your understanding.
Posted on Mar 24, 2026 - 16:34 UTC

Past Incidents

Mar 26, 2026

[GRA][Web Hosting] - Cluster130 Incident Notification

Resolved - We had an incident on our Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 26/03/2026 12:00 UTC
End time : 26/03/2026 12:22 UTC
Impacted Service(s) : Gateway and DNS services on Cluster130 were temporarily unavailable.
Customers Impact : Customers on Cluster130 were unable to perform DNS resolution.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Mar 26, 12:55 UTC

[GRA][Web Hosting] - Databases Incident Notification

Resolved - We had an incident on Web Hosting Databases offer in GRA which has now been resolved.

Here are some supplementary details :

Start time : 26/03/2026 08:08 UTC
End time : 26/03/2026 08:33 UTC
Impacted Service(s) : SharedSQL databases hosted on mysql421.eu012 were unreachable.
Customers Impact : Customers were unable to access databases hosted on mysql421.eu012.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Mar 26, 08:43 UTC

Mar 25, 2026

[GRA2][Web Hosting] - Filerz587 Cluster114 incident notification

Resolved - We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 25/03/2026 16:21 UTC
End time : 25/03/2026 16:40 UTC
Impacted Service(s) : Filerz587 was unreachable on Web Hosting cluster114.
Customers Impact : Service was temporarily unavailable on this this filerz.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Mar 25, 17:36 UTC

[GLOBAL][Domains] - Domains Name Incident Notification on .MS

Resolved - We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 23/03/2026 09:00 UTC
End time : 25/03/2026 08:25 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 25, 08:37 UTC

Identified - We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.

Here are some supplementary details :

Start time : 23/03/2026 09:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 23, 08:57 UTC

Investigating - We are currently experiencing an event affecting our Domains offer.

Start time : 23/03/2026 09:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 23, 08:33 UTC

[GRA][Web Hosting] - Filerz10002 - Cluster121 incident notification

Resolved - We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 24/03/2026 17:00 UTC
End time : 24/03/2026 22:30 UTC
Impacted Service(s) : There were latency issues on websites on Filerz10002 - Cluster121.
Customers Impact : Customers temporarily experienced latency on their websites on filerz10002 - Cluster121.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Mar 25, 08:22 UTC

Mar 24, 2026

No incidents reported.

Mar 23, 2026

[GRA4][Databases] - CloudDB eu007 incident notification

Resolved - We are pleased to inform you that the incident affecting our Databases offer has been resolved.

Start time : 22/03/2026 21:51 UTC
End time : 23/03/2026 02:00 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 23, 02:05 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offer on the CloudDB eu007.

Here are some supplementary details :

Start time : 22/03/2026 21:51 UTC
Impacted Service(s) : Some CloudDB are temporarily unavailable. See the list below :
clouddb020.eu007
clouddb022.eu007
clouddb024.eu007
clouddb026.eu007
clouddb027.eu007
clouddb028.eu007
clouddb036.eu007
Customers Impact : Customers are temporarily unable to access their data located on the specified CloudDB.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:16 UTC

Mar 22, 2026

Mar 21, 2026

[EU][VoIP] - VoIP Maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 21, 00:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 20/03/2026 22:00 UTC
End time : 21/03/2026 01:00 UTC
Service impact : The VoIP service may be unavailable during less than 1min.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Mar 2, 15:43 UTC

Mar 20, 2026

[GLOBAL][Collaborative solutions] - MX Plan incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offer has been resolved.

Start time : 18/03/2026 23:00 UTC
End time : 20/03/2026 14:45 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 14:49 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the customers are no longer impacted by this incident.
Ongoing Actions : Our teams are still working on the last impacted MX Plan mailboxes.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 10:41 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on MX Plan.

Here are some supplementary details :

Start time : 18/03/2026 23:00 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable for some customers.
Customers Impact : Some customers are temporarily unable to access their MX Plan mailboxes.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 20, 09:34 UTC

Investigating - We are currently investigating an incident affecting our Collaborative solutions offering on MX Plan, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 18/03/2026 23:00 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable for some customers.
Customers Impact : Some customers are temporarily unable to access their MX Plan mailboxes.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 08:06 UTC

Mar 19, 2026

[GLOBAL][VoIP] - Softcall Incident Notification

Resolved - We are pleased to inform you that the incident affecting our VoIP Softcall has been resolved.

Start time : 18/03/2026 15:00 UTC
End time : 18/03/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 19, 08:48 UTC

Monitoring - Service has been fully restored since 18/03/2026 15:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/03/2026 15:00 UTC
Impacted Service(s) : Instances of lost registration were observed on the softcall service.
Customers Impact : Some users experienced interruptions in softcall service due to lost registration.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 16:10 UTC

Investigating - We are currently experiencing an event affecting our VoIP Softcall offer.

Start time : 18/03/2026 15:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 15:24 UTC

Mar 18, 2026

Mar 17, 2026

[GLOBAL][Collaborative solutions] - MXPlan incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions has been resolved.

Start time : 16/03/2026 15:02 UTC
End time : 17/03/2026 02:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 17, 02:27 UTC

Update - We have new information regarding the event that affected your service(s).

Please find below an update on the situation:
Update : During the migration, the emails sent or received will be stored and delivered once the operation has been completed.
Root Cause : This event is caused by this maintenance : https://web-cloud.status-ovhcloud.com/incidents/yczrbvxf8p36
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 17:03 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.

Here are some supplementary details :

Start time : 16/03/2026 15:02 UTC
Impacted Service(s) : Access to mailboxes and webmail is unavailable.
Customers Impact : Customers are currently unable to access their mailboxes, which means they cannot read, send, or manage their emails.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 16, 15:51 UTC

Mar 16, 2026

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

About This Site

Related

Scheduled Maintenance

[FR][Web Cloud] - VoIP Maintenance Notification Mar 27, 2026 17:00 - Mar 30, 2026 12:00 UTC

[GRA][Web Hosting] - Clusters 120/128 maintenance notification Mar 30, 2026 20:00 - Apr 3, 2026 11:00 UTC

[GRA][Web Hosting] - Clusters 126/131 Maintenance Notification Apr 7, 2026 20:00 - Apr 9, 2026 23:00 UTC

[GRA][Web Hosting] - Clusters 120/121/126/127/128 maintenance notification Apr 13, 2026 06:00 - Apr 15, 2026 23:00 UTC

Past Incidents

[FR][Web Cloud] - VoIP Maintenance Notification Mar `27`, `2026` `17:00` - Mar `30`, `2026` `12:00` UTC

[GRA][Web Hosting] - Clusters 120/128 maintenance notification Mar `30`, `2026` `20:00` - Apr `3`, `2026` `11:00` UTC

[GRA][Web Hosting] - Clusters 126/131 Maintenance Notification Apr `7`, `2026` `20:00` - Apr `9`, `2026` `23:00` UTC

[GRA][Web Hosting] - Clusters 120/121/126/127/128 maintenance notification Apr `13`, `2026` `06:00` - Apr `15`, `2026` `23:00` UTC