We would like to inform you that the incident have been resolved and the situation is back to normal.
Start time : 14/10/2024 19:30 UTC End time : 15/10/2024 10:05 UTC
We thank you for your understanding and patience throughout this incident.
Posted Oct 15, 2024 - 11:41 UTC
Monitoring
We are pleased to announce that a fix has been implemented, which has resolved the latency issue since 10:05 UTC. We are monitoring the results and will provide an update as soon as possible.
Posted Oct 15, 2024 - 10:47 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2024 - 10:02 UTC
Investigating
An incident is in progress on our Webhostin offer.
Please be aware that this is currently affecting the latency.
Here is detail for this incident :
Start time : 14/10/2024 19:30 UTC Service impact : Websites slowness on cluster006 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 15, 2024 - 08:24 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster006).