OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - Addons incident notification
Incident
Report for Web Cloud
Resolved
Start time : 10/10/2024 12:30 UTC
End time : 14/10/2024 12:51 UTC
Service impact : Customers who subscribed to Web Hosting services between 10/10/2024 and 14/10/2024 weren't obtaining the add-ons (CDN, MX, One click module).
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 14/10/2024 12:51 UTC
Service impact : Customers who subscribed to Web Hosting services between 10/10/2024 and 14/10/2024 weren't obtaining the add-ons (CDN, MX, One click module).
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Identified
Start time : 10/10/2024 12:30 UTC
Service impact : Customers who subscribed to Web Hosting services between 10/10/2024 and 14/10/2024 weren't obtaining the add-ons (CDN, MX, One click module).
Since 14/10/2024 07:45 UTC, customers who subscribe to Web Hosting services will be getting the add-ons (CDN, MX, One click module).
Ongoing actions : Our technical teams are currently working on a fix for customers impacted between 10/10/2024 and 14/10/2024.
We apologize for the inconvenience and thank you for your understanding.
Service impact : Customers who subscribed to Web Hosting services between 10/10/2024 and 14/10/2024 weren't obtaining the add-ons (CDN, MX, One click module).
Since 14/10/2024 07:45 UTC, customers who subscribe to Web Hosting services will be getting the add-ons (CDN, MX, One click module).
Ongoing actions : Our technical teams are currently working on a fix for customers impacted between 10/10/2024 and 14/10/2024.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: CDN || CDN Hosting (RBX, SBG, BHS).