[BHS][Web Hosting] - Filerz666 and 667 Clluster151 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 30/06/2026 04:50 UTC
End time : 30/06/2026 07:19 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 30, 2026 - 07:32 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Filerz666 and 667 Cluster151.

Here are some supplementary details :

Start time : 30/06/2026 04:50 UTC
Impacted Service(s) : Filerz666 and 667 is temporarily facing latency on Web Hosting Cluster151.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 30, 2026 - 06:53 UTC

This incident affected: Web Hosting || Datacenter BHS (Cluster151).