Start time : 03/11/2024 03:42 UTC End time : 03/11/2024 05:31 UTC Service impact : The services were unreachable on filerz246 Root cause : Hardware issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 03, 2024 - 05:35 UTC
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Posted Nov 03, 2024 - 04:43 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 03, 2024 - 04:01 UTC
Update
An incident is in progress on our MxPlan offer.
Please be aware that this is currently affecting the Functionality.
Here is detail for this incident :
Start time : 03/11/2024 03:42 UTC Service impact : The services are unreachable on filerz246 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 03, 2024 - 03:59 UTC
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
Start time : 03/11/2024 03:42 UTC
Posted Nov 03, 2024 - 03:55 UTC
This incident affected: Collaborative solutions || MX Plan (Mailbox Access).