We are pleased to inform you that the incident affecting our Web Hosting has been resolved.
Start time : 12/01/2026 18:40 UTC End time : 12/01/2026 20:18 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 12, 2026 - 20:28 UTC
Identified
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.
Here are some supplementary details :
Start time : 12/01/2026 18:40 UTC Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 12, 2026 - 18:47 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster124).