Start time : 06/01/2022 11:30 UTC End Time : 06/01/2022 13:00 UTC Service impact : Filerz Mail 160 is unreachable Root cause : An event on a storage disk is responsible for the incident Current status : Resolved
Posted Jan 06, 2022 - 13:29 UTC
The situation is now corrected. The pending mails will be processed as soon as possible. We will keep the situation under observation for the next hour
Posted Jan 06, 2022 - 12:02 UTC
The mails on the filerz 160 are now read-only. The mails that should arrive in the meantime are in queue. The other filerz of the cluster still have some instabilities. There is no data loss
Posted Jan 06, 2022 - 11:54 UTC
An event on a storage disk is responsible for the incident. Our teams are working to restore the situation. We apologize for the inconvenience caused.
Posted Jan 06, 2022 - 11:36 UTC
We encounter an Incident on the mail filerz 160 causing an instability on the whole mail cluster
Posted Jan 06, 2022 - 11:31 UTC
Start time : 06/01/2022 11:30 UTC Service impact : Filerz Mail 160 is unreachable Ongoing actions : The technical teams are investigating to understand the origin of these events
Posted Jan 06, 2022 - 11:25 UTC
This incident affected: Collaborative solutions || MX Plan (Mailbox Access).