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[GLOBAL][Collaborative solutions] - Hosted Exchange incident notification
Incident
Report for Web Cloud
Resolved
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 04/05/2026 14:30 UTC
End time : 04/05/2026 18:30 UTC
Impacted Service(s) : Users may be unable to authenticate, resulting in loss of access to email.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Here are some supplementary details :
Start time : 04/05/2026 14:30 UTC
End time : 04/05/2026 18:30 UTC
Impacted Service(s) : Users may be unable to authenticate, resulting in loss of access to email.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
This incident affected: Collaborative solutions || Hosted Exchange (Mailbox Access).