We are pleased to inform you that the incident affecting our Web Hosting on the Filerz538 has been resolved.
Start time : 30/03/2026 11:48 UTC End time : 30/03/2026 13:40 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 30, 2026 - 14:01 UTC
Update
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster111 - Filerz538.
Here are some supplementary details :
Start time : 30/03/2026 11:48 UTC Impacted Service(s) : File server 538 is unreachable on Web Hosting cluster 111. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz538. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 30, 2026 - 12:24 UTC
Investigating
We are currently experiencing an event affecting our Web Hosting offer on Filerz538.
Start time : 30/03/2026 11:48 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 30, 2026 - 12:11 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster111).