Start time : 20/01/2023 11:00 UTC End time : 20/01/2023 13:05 UTC This incident has been resolved.
Posted Jan 20, 2023 - 14:29 UTC
Update
Start time : 20/01/2023 11:00 UTC End time : 20/01/2023 13:05 UTC Service status: Services are working as they should be.
Posted Jan 20, 2023 - 14:28 UTC
Monitoring
Start time : 20/01/2023 11:00 UTC Service impact : There is no more problem with the connectivity to mailpro, all services are operational. Root cause : Incident occurred during the improvement of our tools. Ongoing actions : For more caution, we keep this incident in monitoring for a little while longer.
Posted Jan 20, 2023 - 13:39 UTC
Investigating
Start time : 20/01/2023 11:00 UTC Service impact : Some customers may experience problem with connectivity to the service. Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted Jan 20, 2023 - 13:08 UTC
This incident affected: Collaborative solutions || EmailPro (Mailbox Access).