We would like to inform you that the incident on our Web Hosting offer has now been resolved.
Here is detail for this incident : Start time : 13/05/2025 08:00 UTC End time : 13/05/2025 12:56 UTC Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted May 13, 2025 - 12:58 UTC
Investigating
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on the Cluster021.
Here is detail for this incident : Start time : 13/05/2025 08:00 UTC Customers Impact : Customers are facing latency on operation to attach domain and create websites on cluster021. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 13, 2025 - 12:34 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster021).