[EU/CA/APAC][Domain] - Domains Name incident notification

Incident Report for Web Cloud

Resolved

We would like to inform you that the incident on our Domain Names offer has now been resolved.

Start time : 12/03/2025 18:15 UTC
End time : 12/03/2025 21:03 UTC
Root cause : This incident was related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb

We thank you for your understanding and patience throughout this incident.

Posted Mar 12, 2025 - 21:48 UTC

Identified

An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.
Please find the details:

Start time : 12/03/2025 18:15 UTC
Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable
Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb
Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Posted Mar 12, 2025 - 20:23 UTC

This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).