We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC End time : 22/10/2026 08:10 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters did not work properly. Customers Impact : Customers may have experienced HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks (cron jobs). Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Oct 22, 2026 - 08:16 UTC
Investigating
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.