Start time : 02/10/2024 05:10 UTC End time : 02/10/2024 09:25 UTC Root cause : This incident was due to network issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 02, 2024 - 10:31 UTC
Investigating
An incident is in progress on our web hosting offer.
Please be aware that this is currently affecting the latency.
Here is detail for this incident :
Start time : 02/10/2024 05:10 UTC Service impact : Websites slowness on cluster007. Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 02, 2024 - 09:23 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster007).