OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Collaborative solutions] - Webmail filerz41 Incident Notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Collaborative solutions on the filerz41 has been resolved.
Start time : 09/03/2026 13:38 UTC
End time : 09/03/2026 14:46 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 09/03/2026 13:38 UTC
End time : 09/03/2026 14:46 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 09/03/2026 14:24 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 09/03/2026 13:38 UTC
Impacted Service(s) : The MX Plan service was temporarily unavailable on filerz41.
Customers Impact : Customers were temporarily unable to access webmail through the web interface or desktop client. Emails that were sent or received were temporarily unavailable and would be delivered once the incident had been resolved.
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/03/2026 13:38 UTC
Impacted Service(s) : The MX Plan service was temporarily unavailable on filerz41.
Customers Impact : Customers were temporarily unable to access webmail through the web interface or desktop client. Emails that were sent or received were temporarily unavailable and would be delivered once the incident had been resolved.
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Collaborative solutions offering on filerz41, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 09/03/2026 13:38 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on filerz41.
Customers Impact : Customers are temporarily unable to access webmail via the web interface or desktop client. Emails sent or received are temporarily unavailable and will be delivered once the incident is resolved.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/03/2026 13:38 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on filerz41.
Customers Impact : Customers are temporarily unable to access webmail via the web interface or desktop client. Emails sent or received are temporarily unavailable and will be delivered once the incident is resolved.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Collaborative solutions offer on the filerz41.
Start time : 09/03/2026 13:38 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 09/03/2026 13:38 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Collaborative solutions || MX Plan (Webmail).