[GRA][Web Hosting] - Filerz1016 Cluster120 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 07:15 UTC
End time : 25/06/2026 09:48 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 10:00 UTC

Investigating

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz1016 Cluster120.

Please find the details of this incident below :
Start time : 25/06/2026 07:15 UTC
Impacted Service(s) : Filerz1016 is unreachable on Web Hosting Cluster120.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 07:55 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster120).