OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA][Web Hosting] - Clusters incident notification

Incident Report for Web Cloud

Resolved

We would like to inform you that the incident on our Web Hosting offering has now been resolved.

Here is detail for this incident :
Start time : 17/04/2025 01:35 UTC
End time : 17/04/2025 02:10 UTC
Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn

We thank you for your understanding and patience throughout this incident.
Posted Apr 17, 2025 - 03:07 UTC

Identified

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in GRA region.

Here is detail for this incident :
Start time : 17/04/2025 01:35 UTC
Impacted Service(s) : Web Hosting Clusters located in GRA are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their websites hosted in clusters located in GRA.
Root Cause : This incident is caused by a network equipment issue during the maintenance https://network.status-ovhcloud.com/incidents/myfn82jp00k5 .
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 17, 2025 - 02:24 UTC
This incident affected: Web Hosting || Databases GRA (eu001, eu002, eu004, eu007, eu008, eu009, eu010, eu011, eu012, eu013) and Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster005, Cluster006, Cluster007, Cluster010, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster022, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031, Cluster090, Cluster100, Redirect).