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[Global][Domains] - Domains Name incident notification on .MG
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on our Domains offer .MG has now been resolved.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
End time : 14/05/2025 08:00 UTC
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
End time : 14/05/2025 08:00 UTC
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 06/05/2025 12:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).