Start time : 05/09/2023 11:40 UTC End time : 05/09/2023 16:30 UTC Root cause : Our team had detected a minor problem in the system, it has been fixed. Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 05, 2023 - 16:52 UTC
Monitoring
Start time : 05/09/2023 11:40 UTC Service impact : Databases of clouddb016.eu013 were temporarily unreachable Root cause : Our team had detected a minor problem in the system, it has been fixed and our technicians are monitoring it. Ongoing actions : Monitoring
Posted Sep 05, 2023 - 16:42 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2023 - 12:37 UTC
Update
We are continuing to investigate this issue.
Posted Sep 05, 2023 - 12:37 UTC
Investigating
Start time : 05/09/2023 11:40 UTC Service impact : Databases of clouddb016.eu013 were temporarily unreachable Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted Sep 05, 2023 - 12:36 UTC
This incident affected: Databases || CloudDB GRA (eu013).