[GRA][Web Hosting] - Cluster103 / Some Filerz incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 23/06/2026 08:50 UTC
End time : 23/06/2026 09:47 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 23, 2026 - 09:56 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 23/06/2026 08:50 UTC
Impacted Service(s) : Some websites in cluster103 Filerz854/868/872/873/875/876/878/879/880/881/882/883/884/885/886/915/916 are temporarily unavailable.
Customers Impact : Some customers may be temporarily unable to access their websites.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 23, 2026 - 09:33 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster103).