Start Time : 10/05/2023 08:00 UTC End Time : 24/05/2023 15:50 UTC Service impact : Some SMS had the status "waiting to be received" or "not sent" but were in fact received by the customer Root cause : A software issue caused the incident Our technical teams resolved the issue. All impacted services are now operational.
Posted 2 years ago. May 25, 2023 - 12:45 UTC
Monitoring
Start time : 10/05/2023 08:00 UTC Service impact : Some SMS have the status "waiting to be received" or "not sent" but are in fact received by the customer Since 24/05/2023 15:50 UTC, the situation is back to normal. Root cause : A software issue caused the incident Ongoing actions : Our technical teams are currently monitoring the situation