Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[FR][VoIP] - SMS
Incident
Report for Web Cloud
Resolved
Start Time : 10/05/2023 08:00 UTC
End Time : 24/05/2023 15:50 UTC
Service impact : Some SMS had the status "waiting to be received" or "not sent" but were in fact received by the customer
Root cause : A software issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
End Time : 24/05/2023 15:50 UTC
Service impact : Some SMS had the status "waiting to be received" or "not sent" but were in fact received by the customer
Root cause : A software issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
Start time : 10/05/2023 08:00 UTC
Service impact : Some SMS have the status "waiting to be received" or "not sent" but are in fact received by the customer
Since 24/05/2023 15:50 UTC, the situation is back to normal.
Root cause : A software issue caused the incident
Ongoing actions : Our technical teams are currently monitoring the situation
Service impact : Some SMS have the status "waiting to be received" or "not sent" but are in fact received by the customer
Since 24/05/2023 15:50 UTC, the situation is back to normal.
Root cause : A software issue caused the incident
Ongoing actions : Our technical teams are currently monitoring the situation