[GRA][Web Hosting] - Cluster100 - Filerz2186 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 08/06/2026 14:00 UTC
End time : 08/06/2026 14:20 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 08, 2026 - 15:30 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster100 - Filerz2186.

Here are some supplementary details :

Start time : 08/06/2026 14:00 UTC
Impacted Service(s) : Filerz2186 is temporarily facing latency on Web Hosting Cluster100.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located In Cluster100 - Filerz2186.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 08, 2026 - 14:21 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster100).