Start time : 01/02/2024 13:00 UTC End time : 02/02/2024 04:00 UTC Service impact : The situation is back to normal, the service is running nominally. Root cause : It was due to a malfunction on a software
Posted Feb 02, 2024 - 09:24 UTC
Update
The actual emails that are sent have no latency. Those sent earlier are gradually being delivered. It may take longer for them to be delivered.
Posted Feb 01, 2024 - 15:19 UTC
Identified
Start time : 01/02/2024 13:00 UTC Service impact : Email delivery slowdown, no loss of emails sent before. Root cause : Incident caused by high traffic. Ongoing actions : Our technical teams are working on a fix.
Posted Feb 01, 2024 - 13:36 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster031).