We are pleased to inform you that the incident affecting our OverTheBox has been resolved.
Start time : 31/12/2025 08:50 UTC End time : 31/12/2025 12:46 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 31, 2025 - 12:47 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our OverTheBox offer.
Here are some supplementary details :
Start time : 31/12/2025 08:50 UTC Impacted Service(s) : We are currently experiencing a degradation in Overthebox services in 0.8.X version. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.