We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 07/08/2026 13:14 UTC End time : 07/08/2026 13:25 UTC Impacted Service(s) : Email services were temporarily unavailable on Filerz288. Customers Impact : Customers were temporarily unable to access webmail services. Emails that were sent or received were temporarily unavailable and are delivered now that the incident is resolved. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Posted Aug 07, 2026 - 13:45 UTC
This incident affected: Collaborative solutions || MX Plan (Mailbox Access, Mail Flow, Operations).