[GRA][Web Hosting] - Filerz561 Cluster114 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 09/07/2026 23:30 UTC
End time : 10/07/2026 01:22 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 10, 2026 - 01:52 UTC

Identified

We are currently experiencing an incident affecting our Web Hosting offering on the Filerz561 Cluster114.
The root cause has been identified.

Please find the details of this incident below :
Start time : 09/07/2026 23:30 UTC
Impacted Service(s) : Filerz561 is unreachable on Web Hosting Cluster114.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 09, 2026 - 23:57 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster114).