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Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[Global][Domains] - Domains Name incident notification on .IM
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Domains has been resolved.
Start time : 09/02/2026 09:40 UTC
End time : 17/02/2026 10:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 09/02/2026 09:40 UTC
End time : 17/02/2026 10:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident :
Start time : 09/02/2026 09:40 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 09/02/2026 09:40 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.