Web Cloud Status - [ALL][VOIP]

OVHcloud Web Hosting Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[ALL][VOIP] - CTI

Incident Report for Web Cloud

Resolved

Start Time : 21/01/2023 22:00 UTC
End Time : 24/01/2023 20:17 UTC
Service impact : The reporting of events on the CTI (Computer Telephony Integration) was not working nominally .
Root cause : A network equipment caused the incident
Current status : Resolved

Posted Jan 24, 2023 - 20:29 UTC

Update

Update :A network intervention is planned for 24/01/2023 at 20:00 UTC to fix the problem.

Posted Jan 24, 2023 - 14:46 UTC

Investigating

Start time : 21/01/2023 22:00 UTC
Service impact : The reporting of events on the CTI (Computer Telephony Integration) does not work nominally .
Also, the line registration works but the feedback for the customer may not work
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.

Posted Jan 22, 2023 - 23:03 UTC