We would like to inform you that the incident on Filerz28 has now been resolved.
Here is detail for this incident : Start time : 07/04/2025 16:30 UTC End time : 07/04/2025 17:45 UTC Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 08, 2025 - 04:53 UTC
Update
We are continuing to investigate this issue.
Posted Apr 07, 2025 - 16:56 UTC
Update
We are continuing to investigate this issue.
Posted Apr 07, 2025 - 16:55 UTC
Investigating
An incident is in progress on our Web Hosting in GRA2, customers in the impacted zone are facing some difficulties. Please find the details:
Start time : 07/04/2025 16:30 UTC Service impact : Some websites hosted on Cluster 020 - Filerz28 are unreachable Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Apr 07, 2025 - 16:41 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster020).