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[FR][VoIP] - Bouygues SMS incident notification.
Incident
Report for Web Cloud
Resolved
We would like to inform you that an incident happened on Voip offer with the SMS sent to Bouygues and that it has now been resolved.
Here is detail for this incident :
Start time : 30/04/2025 07:00 UTC
End time : 30/04/2025 10:00 UTC
Impacted Service(s) : The VOIP service used to send SMS to Bouygues had a malfunction.
Customers Impact : SMS sent via OVH to Bouygues were stuck or were subject to long delivery times
Root Cause : This incident is caused by a provider network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 30/04/2025 07:00 UTC
End time : 30/04/2025 10:00 UTC
Impacted Service(s) : The VOIP service used to send SMS to Bouygues had a malfunction.
Customers Impact : SMS sent via OVH to Bouygues were stuck or were subject to long delivery times
Root Cause : This incident is caused by a provider network equipment issue.
We thank you for your understanding and patience throughout this incident.
This incident affected: VoIP || SMS.