[GRA][Web Hosting] - Filerz637 Cluster110 Incident Notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering in GRA has been resolved.

Start time : 02/06/2026 06:09 UTC
End time : 02/06/2026 07:54 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 02, 2026 - 08:25 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the Filerz637 Cluster110 in GRA region.

Here are some supplementary details :

Start time : 02/06/2026 06:09 UTC
Impacted Service(s) : The Filerz637 is unreachable on Web Hosting Cluster110.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz637 Cluster110.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 02, 2026 - 06:46 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster110).