Start time : 08/07/2023 04:43 UTC End time : 08/07/2023 07:31 UTC Service status : The situation is back to normal, the service is running nominally. Root cause :This malfunction was due to a disruption on the network
Posted Jul 08, 2023 - 09:28 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2023 - 07:48 UTC
Update
Sip3 and 4 line registrations are operational again but sip3 lines calls are unreachable
Posted Jul 08, 2023 - 07:14 UTC
Update
This is localized only on sip3 and sip4 SIP domains.
Posted Jul 08, 2023 - 06:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 08, 2023 - 05:17 UTC
Investigating
Start time : 08/07/2023 04:43 UTC Service impact : We are experiencing line registration disruptions, this is implying call issues Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.