Start time : 16/07/2024 17:30 UTC End time : 16/07/2024 23:00 UTC Service impact : The situation is back to normal, the service is running nominally. Root cause :A malfunction resulted in unplanned maintenance
Posted Jul 16, 2024 - 23:23 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 16, 2024 - 18:20 UTC
Update
We are continuing to investigate this issue.
Posted Jul 16, 2024 - 18:06 UTC
Update
We are continuing to investigate this issue.
Posted Jul 16, 2024 - 18:05 UTC
Investigating
Start time : 16/07/2024 17:30 UTC Service impact : one click modules installation and actions change password are temporarily unavailable. Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Posted Jul 16, 2024 - 17:59 UTC
This incident affected: Web Hosting || Datacenter BHS (Cluster051) and Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster005, Cluster006, Cluster007, Cluster010, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031, Cluster100).