Start Time : 03/05/2022 09:40 UTC End Time : 03/05/2022 11:30UTC Service status: Service is working as expected at this time. Root cause : It xas due to a bug on a binary Cirpack, it had lost connexion with the rtp (gateways that pass the media stream ,voice) forwarders. Current status : Resolved
Posted May 03, 2022 - 12:57 UTC
Update
Currently all the Sip lines are up, there are still a few Mgcp to go up.
Posted May 03, 2022 - 11:24 UTC
Update
We are continuing to monitor for any further issues.
Posted May 03, 2022 - 10:31 UTC
Monitoring
Start time : 03/05/2022 09:40 UTC Service impact : We have encountered an unavailability of calls between 09h40 UTC and 10h05 UTC Ongoing actions : Our teams monitor the situation
Posted May 03, 2022 - 10:21 UTC
This incident affected: VoIP || Carrier SIP (Access RBX, Access SBG) and VoIP || Telephony (Media Gateways).