OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - SSH and FTP Unavailable in all Cluster
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting has been resolved.
Start time : 30/04/2026 08:18 UTC
End time : 30/04/2026 09:18 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/04/2026 08:18 UTC
End time : 30/04/2026 09:18 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue in all clusters.
Here are some supplementary details :
Start time : 30/04/2026 08:18 UTC
Impacted Service(s) : SSH and FTP access is unavailable across all customer in all clusters.
These protocols are no longer available.
Customers Impact : Customers are currently unable to access their services via SSH or FTP.
File transfers and remote access operations using these protocols are impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 30/04/2026 08:18 UTC
Impacted Service(s) : SSH and FTP access is unavailable across all customer in all clusters.
These protocols are no longer available.
Customers Impact : Customers are currently unable to access their services via SSH or FTP.
File transfers and remote access operations using these protocols are impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Datacenter GRA (Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster121, Cluster123, Cluster124, Cluster126, Cluster127, Cluster128, Cluster129, Cluster130, Cluster131, Redirect, Cluster020).