Start time : 20/11/2024 08:16 UTC End time : 20/11/2024 08:22 UTC Root cause : Incident due to a network equipment reboot. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 20, 2024 - 09:27 UTC
Investigating
An incident is in progress on our WebHosting offer.
Here is detail for this incident :
Start time : 20/11/2024 08:16 UTC Service impact : Websites slowness on filerz12/filerz14/filerz27/filerz30/filerz37/filerz4 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 20, 2024 - 08:26 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster020).