Start Time : 30/08/2024 06:06 UTC End Time : 30/08/2024 08:20 UTC Root cause : The root cause has not yet been identified. We would like to inform you that the incident has now been resolved and the situation is back to normal.
Posted Aug 30, 2024 - 14:26 UTC
Monitoring
Our technical teams resolved the issue. No more impacted is observed but we are monitoring the situation for the time being.
Posted Aug 30, 2024 - 09:19 UTC
Investigating
An incident is in progress on our VoIP offer.
Here is detail for this incident :
Start time : 30/08/2024 06:06 UTC Service impact : We are experiencing issues on some calls, degraded quality, call cut, packet loss. Ongoing actions : Investigating
Our technical teams are actively working to resolve this problem. Update will be posted as significant progress is made.
We apologize for the inconvenience and thank you for your understanding.