Start time : 16/11/2023 01:55 UTC End time : 16/11/2023 08:32 UTC Root cause : Electrical issue on room G263 in GRA2
On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC). We then secured the infrastructure by making the system redundant. The services are once again in nominal operation.
After a fix implemented by our technical teams, the situation is gradually returning to normal.
Posted Nov 16, 2023 - 05:53 UTC
Identified
Start time : 16/11/2023 01:55 UTC Service impact : We have some hosts unreachable due to this incident: https://bare-metal-servers.status-ovhcloud.com/incidents/sdv7r15bh9lf Ongoing actions : Our technical teams are working on a fix, and an update will be posted as soon as significant progress has been made.
Posted Nov 16, 2023 - 04:12 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster024).