We are pleased to inform you that the incident affecting our Databases offering has been resolved.
Start time : 15/09/2026 00:39 UTC End time : 15/09/2026 01:15 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 15, 2026 - 01:18 UTC
Investigating
We are currently investigating an incident affecting our Databases offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 15/09/2026 00:39 UTC Impacted Service(s) : Some CloudDB Databases are temporarily unavailable in eu012. Customers Impact : Some customers are temporarily unable to access and use their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Posted Sep 15, 2026 - 00:59 UTC
This incident affected: Databases || CloudDB GRA (eu012).