Start Time : 06/12/2022 15:23 UTC End Time : 06/12/2022 16:00 UTC Service impact : Our teams observed degraded performance on all the VoIP services Root cause : A network device has been identified to be the cause the incident Current status : Resolved
Posted Dec 06, 2022 - 16:46 UTC
Identified
Root cause : A network device has been identified to be the cause the incident Ongoing actions : Our teams are currently working to solve the problem
Posted Dec 06, 2022 - 15:56 UTC
Investigating
Start time : 06/12/2022 15:23 UTC Service impact : Our teams observe degraded performance on all the VoIP services Root cause : We suspect a network device causing the incident Ongoing actions : Our teams are currently working to solve the problem
Posted Dec 06, 2022 - 15:50 UTC
This incident affected: VoIP || Telephony (Access SBC, Media Gateways, Voicemail) and VoIP || Services (Conferences, CCS, IVR & Call Queues, VXML, Fax, SMS).