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[GLOBAL][DNS] - dns15/dns20/dns200 incident notification

Incident Report for Web Cloud

Resolved

We would like to inform you that the incident on dns15.ovh.net, dns20.ovh.net and dns200.ovh.net has now been resolved.

Here is detail for this incident :
Start time : 10/04/2025 15:18 UTC
End time : 11/04/2025 08:39 UTC
Impacted Service(s) : dns15.ovh.net, dns20.ovh.net and dns200.ovh.net
Customers Impact : Customers have temporarily observed latencies on dns15.ovh.net, dns20.ovh.net and dns200.ovh.net.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Apr 11, 2025 - 09:05 UTC
This incident affected: DNS || DNS Anycast (RBX, GRA, SBG, BHS, SYD, SGP).