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[GLOBAL][Collaborative solutions] - MX Plan - Operations Incident Notification
Incident
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Update
We are continuing to work on a fix for this issue.
Update
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC
Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC
Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC
Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC
Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts.
Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Collaborative solutions || MX Plan (Operations).