[GRA][Web-Databases] - Databases clouddb incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Databases offering has been resolved.

Start time : 16/06/2026 09:43 UTC
End time : 16/06/2026 10:37 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 16, 2026 - 11:05 UTC

Identified

We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the clouddb007.eu010.clouddb.ovh.net.

Please find the details of this incident below :
Start time : 16/06/2026 09:43 UTC
Impacted Service(s) : clouddb007.eu010.clouddb.ovh.net are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their databases hosted on the specified clouddb.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 16, 2026 - 10:32 UTC

This incident affected: Databases || CloudDB GRA (eu010).