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[SBG3][Collaborative Solution] - Private Exchange incident notification
Incident
Report for Web Cloud
Resolved
We experienced an incident affecting our Collaborative Solutions offering. This caused temporary availability issues with the Private Exchange services in the SBG3 region.
Here is detail for this incident :
Start time : 27/06/2025 01:20 UTC
End time : 27/06/2025 03:30 UTC
Impacted Service(s) : Some Private Exchange services were not accessible.
Customers Impact : Customers may have experienced issues while accessing Private Exchange services.
Root Cause : This incident was caused by an issue with the network equipment.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 27/06/2025 01:20 UTC
End time : 27/06/2025 03:30 UTC
Impacted Service(s) : Some Private Exchange services were not accessible.
Customers Impact : Customers may have experienced issues while accessing Private Exchange services.
Root Cause : This incident was caused by an issue with the network equipment.
We thank you for your understanding and patience throughout this incident.
This incident affected: Collaborative solutions || Private Exchange (Reception, Delivery email, Mailbox Access, Redirection, User Group, Webmail, Delivery).