OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[FR][Web Cloud] - VoIP incident notification

Incident Report for Web Cloud

Identified

We are currently experiencing an incident affecting our VoIP offering.

Please find the details of this incident below :
Start time : 13/09/2026 20:00 UTC
Impacted Service(s) : Call routing is affected due to a wrong file received from a third-party operator on the APNF side.
Customers Impact : Customers may experience call routing failures or misrouted calls for numbers affected.
Root Cause : This incident is caused by our Provider.
Ongoing Actions : Our teams are working with the relevant parties to restore normal call routing as quickly as possible.
The expected resolution date is 21/09/2026.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 16, 2026 - 13:14 UTC
This incident affects: VoIP || Interconnect (France).