[GRA][Web Hosting] - Filerz1580 Cluster128 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 10:20 UTC
End time : 25/06/2026 10:55 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 11:41 UTC

Investigating

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz1580 Cluster128.

Please find the details of this incident below :
Start time : 25/06/2026 10:20 UTC
Impacted Service(s) : Filerz1580 is unreachable on Web Hosting Cluster128.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 25, 2026 - 10:35 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster128).