Start time : 05/08/2023 10:33 UTC End time : 05/08/2023 13:00 UTC Service impact : Customers had difficulty receiving invoices issued in August for consumption of the month of July Root cause : Software issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Aug 06, 2024 - 15:27 UTC
Investigating
Start Time : 05/08/2023 10:33 UTC Service impact : Customers may have difficulty receiving invoices issued in August for consumption of the month of July Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Aug 06, 2024 - 04:39 UTC
This incident affected: VoIP || Services (Billing).