OVHcloud Web Hosting Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Domains] - Domains Name incident notification on .SO
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on the Domain Name, notification on .SO has been resolved .
All the services are operational.
Here is detail for this incident :
Start time : 01/04/2025 15:45 UTC
End time : 14/04/2025 07:05 UTC
Service impact : Customer were not be able to register .SO domains name
Root Cause : This incident was caused by a maintenance of one of our provider.
We thank you for your understanding and patience throughout this incident.
All the services are operational.
Here is detail for this incident :
Start time : 01/04/2025 15:45 UTC
End time : 14/04/2025 07:05 UTC
Service impact : Customer were not be able to register .SO domains name
Root Cause : This incident was caused by a maintenance of one of our provider.
We thank you for your understanding and patience throughout this incident.
Update
We are continuing to work on a fix for this issue.
Identified
We have determined the origin of the incident affecting our .SO Domains offer, customers in the impacted zone are unable to perform some tasks.
Here are some supplementary details :
Start time : 01/04/2025 15:45 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SO domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .SO domain name after the expiration date is already passed will have their websites unavailable.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 01/04/2025 15:45 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SO domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .SO domain name after the expiration date is already passed will have their websites unavailable.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident :
Start time : 01/04/2025 15:45 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SO domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .SO domain name after the expiration date is already passed will have their websites unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 01/04/2025 15:45 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SO domains.
Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete).
Please note that websites are still available.
Unfortunately, customers who want to renew their .SO domain name after the expiration date is already passed will have their websites unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).